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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,321 Reviews

5,321 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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April 06, 2022

Prompt and courteous service! Feel confident that my car is being taken care of properly! More

by MAMCDEAR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 05, 2022

The courtesy and professionalism of this dealership is extraordinary. I love that I can wait for service and still be able to work either in the waiting room or by taking advantage of the free transportat More

by CARTERDH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 05, 2022

Great service. Friendly staff, with a clean waiting room that served a variety of hot drinks. More

by BEACHBOUNDRUNNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

April 05, 2022

Grayson Wade helped me with numerous issues and questions that I had, explaining everything fully. Southern Team seems committed to good customer service. More

by JAZZMANJAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grayson Wade
Apr 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 05, 2022

My service appointment was finished in a very time efficient manner and was able to pick up earlier than expected. More

by CHRISTYPRICE75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 05, 2022

I've never been able to actually deal with them on a car but service has always been excellent. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 05, 2022

Work on problem Rey did was good but while the car was left there the windshield was broken and they tried to claim it was broken when I brought the car into their shop. This was not true and frankly I a More

by SIDROSENBAUM
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Delisa Alvis
Apr 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your contribution, Sid. Your information has been shared with our service leaders for review. All the best.

April 04, 2022

I was 10 minutes early for my appointment- the car wasn’t taken back until over a half hour past my appointment. More

by JATURLEY81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 4-star response and have shared your feedback with management. All the best.

April 04, 2022

Danielle Prichard was a huge help and very knowledgeable we will be back again! thanks More

by vinsonjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle prichard
Apr 04, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 04, 2022

The sales and service experience has been excellent. I especially appreciate the complimentary routine oil changes and state inspections which also include a complete mechanical inspection of the car. T More

by SWEETBNTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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