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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,345 Reviews

5,345 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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December 21, 2021

Always friendly and prompt. The waiting room is very comfortable with water and coffee complimentary. More

by kwnkvn10282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 20, 2021

I bought a Nissan Titan for the first time and love my truck. Salesman was kind, courteous,and very informative. Also I have taken my truck in for service and it’s a class 1 service. More

by LHGOLFER56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nicely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

Dec 20, 2021 -

LHGOLFER56 responded

Thanks again for your great service and kind words.

December 20, 2021

Very nice people working the service desk. This was my first time visiting their service department. More

by SANDY36
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 20, 2021

Amazing customer service!!! Trained professionals help with any questions or concerns!! Service is done in a timely manner!! More

by ANGELIESENAYCOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele, Mark Straley
Dec 20, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 20, 2021

I've worked with these folks for over 5 years. Southern Team Volkswagen ALWAYS provides the BEST service! More

by SLWILLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 20, 2021

I always have received great service at Southern Team Nissan with my Maxima. The scheduling being filled has been the only slight issue but I try to schedule well in advance. More

by IBKIRBY4YA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 19, 2021

I have been dealing with First Team now Southern Team Subaru for a number of years. The service experience has always been excellent even though I have moved more than 2 hours away and could have chosen More

by PATLEWIS75
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alyse Allen
Dec 20, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

Jun 27, 2022 -

PATLEWIS75 responded

I have been a customer of First Team, now Southern Team Subaru, for several years. The sales and service departments have always treated me well and provided excellent and timely service. These are among the reasons I keep returning even after moving more than 2 hours away.

December 19, 2021

The usual top notch, no aggravation visit as expected. Mike always does a first class job. More

by SALLS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walt
Dec 20, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 19, 2021

Staff was friendly and attentive and knowledgeable. Prices for dealerships are little expensive. Quality service More

by BARLOWLADONNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 4-star response! Have a great day!

December 19, 2021

Excellent service, I got a very placent experienced service thanks so much for all services. More

by petrycg1@hotmail.com
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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