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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,623 Reviews

5,623 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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January 15, 2025

Great service and keeps customer happy informed before any service is done. Will keep using More

by SCW130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

I have never had a problem with anyone working there. Work was always done as planned. More

by CATCARSON92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

The service department provided Great service and they kept me updated on the progress. Great job. More

by Ltrail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
January 14, 2025

The service writer was very helpful, she was knowledgeable and very customer oriented. She accommodated our needs. More

by Baxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Service experience was good. Bring back the snacks. Why do the techs need to change my headlight and fog light settings? Please do not change them. I didn’t get a car wash this v More

by SRODABAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Loved working with Trey! He is awesome. Everyone there was very friendly. Looking forward to utilizing your Service team. More

by allbeckrhonda
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Harrison
January 13, 2025

Mike white great service person Aways happy to help. Doesn't pressure you have extra work done. Work area is very nice. More

by RA24019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

The dealership is fine, but, when I get a service date confirmation, it comes from your team mall address and I put that address in my GPS and it ends up being the wrong address for service, a bit confusi More

by MACEO.TONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
January 13, 2025

I gave a fair rating due to the way i was treated about the paint coming off my car. If it would have been handled the correct way when my car was under warranty instead of a patch job then the issue would More

by HRT0FLOVE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams (Hyundai)
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Know my vehicle well. Did in decent amount of time. Through information informing me about my vehicle needs. More

by BOWLINGPAMELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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