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Southlake Nissan

Merrillville, IN

4.7
1,605 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,605 reviews

August 08, 2023

They were nice tithe point everything they said and did for me I want to thank them for that More

by matthewkoontz2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Southlake Nissan responded

Thank you for your review and support Matthew.

August 06, 2023

Southlake Nissan has great staff who are professional and polite. They answer questions in a timely manner. More

by tweetyb10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Volikas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Southlake Nissan responded

Thank you so much for taking the time to leave a review!

Aug 09, 2023 -

Southlake Nissan responded

Thank you for your kind words.

August 05, 2023

customer service is awesome. i would tell everyone that this dealership is the absolute best. More

by WEARE69N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Southlake Nissan responded

Thank you!

Aug 09, 2023 -

Southlake Nissan responded

Thank you!

August 03, 2023

Great customer service . I don’t wait too long. Great people they always wash my car More

by tamicaseay86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Southlake Nissan responded

Thanks for the review we enjoy your clean car!

August 03, 2023

Job well done by the staff really appreciate everyone of the staff sometimes you can not please everyone one More

by larry8720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Youngblood, William Lancaster, Pat Sullivan
Aug 04, 2023 -

Southlake Nissan responded

Thank you for your review!

July 31, 2023

Good service friendly personal. Keep me informed to what was happening. Car was done on time. More

by kathylenhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian jensen
Aug 04, 2023 -

Southlake Nissan responded

Thanks for the feedback. Glad to hear you had a good experience.

July 30, 2023

Sales person,Miss Lopez, outstanding! Very personable and went over and beyond of what is expected of her in order to sell me a car. Still waiting on check, promised by John, Sales Mana More

by terrybaccetti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miss Lopez, John Sales Mgr
Aug 04, 2023 -

Southlake Nissan responded

Thank you for your kind words about Miss Lopez! We're glad she provided you with outstanding service. We apologize for any delays with the promised check, and we're working to resolve it promptly. We appreciate your recommendation and hope to see you again soon!

July 22, 2023

My salesperson (Jenna) was very pleasant to deal with. No pressure whatsoever. Management was also very nice. More

by bcurt5280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Volikas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Merryman
Aug 04, 2023 -

Southlake Nissan responded

We are glad you had a wonderful purchasing experience with Jenna. Thank you again for your purchase and review!

Aug 08, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

July 19, 2023

My car was done and sitting there for a half hour before I asked if I could get my car since it was sitting parked outside. I was told that the person that checked me in was busy with something else. Not my More

by joanne.booble1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Southlake Nissan responded

We apologize for the inconvenience you experienced while waiting for your car. We understand your frustration, and we'll make sure to address this issue with our team to ensure better communication and efficiency in the future. Your feedback is valuable to us, and we hope to provide you with a more seamless experience next time. Thank you for bringing this to our attention, and we appreciate your understanding.

July 18, 2023

The people there are friendly, efficient and knowledgeable. They do good work and keep you informed on your progress More

by pdnidoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Southlake Nissan responded

Thank you for taking the time to give us a review.

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