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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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January 06, 2024

I had the best experience with Ashley at Southland Dodge! She is my go to car lady and always hooks me up with anything I need. I always give her a call and explain my wants and she makes it happen extremely More

by KRINK93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2024 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Ashley and don't hesitate to let us know if we can be of further assistance.

Helpful
December 30, 2023

great service-helpful-follow-up-great vehicle. thanks for all your good service and I will use again if needed More

by SKRUNNELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Teuton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
December 30, 2023

Excellent Service and commitment. Especially like to thank the Service Team for their continued focus on quality. Thanks More

by ERIC.MARCHAND72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd, Dean Click
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Dec 31, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, Eric, and for taking the time to leave us this wonderful feedback!

Helpful
December 29, 2023

Great customer service! Very pleased with my service appointments! Highly recommend! Wouldn’t go anywheres else. More

by pennyadams69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in Service
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Dec 31, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Penny, and it's great to hear about your excellent experience here at Southland Dodge Chrysler Jeep Ram.

Helpful
December 29, 2023

Very friendly and had good communication threw the entire process. Will continue to use Southland Dodge for my service needs. More

by RANRUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Dec 29, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Southland Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come!

Helpful
December 24, 2023

The service attending was rude When asks questions I had to go directly to keep to get answers More

by JOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roxanne
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Dec 30, 2023 -

Southland Dodge Chrysler Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Helpful
December 23, 2023

Southland’s collision center was professional and courteous. They did my repairs in a timely manner. More

by GPTOUPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision Center
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Dec 26, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for choosing Southland Dodge Chrysler Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
December 20, 2023

They were helpful, professional, communication was good. I will recommend SouthLand Dodge to Family & Friends. More

by osdkhand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue
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Dec 20, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Southland Dodge Chrysler Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
December 16, 2023

Sue in service was great in setting things up and getting everything done. She assisted in explaining things and helping me understanding the work done. She followed up with a call the next day to make sure More

by RICKLORENSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue
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Dec 17, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for choosing Southland Dodge Chrysler Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, Rick, and we hope to see you again!

Helpful
December 10, 2023

I have always been well pleased by the vehicles and service I've received from Southland Dodge. More

by HOUMA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Southland Dodge Chrysler Jeep Ram.

Helpful
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