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Southside Kia

Jacksonville, FL

4.7
987 Reviews
Thank You for Choosing Southside Kia The staff here at Southside Kia would like to formally thank you for making our Kia dealership your first choice for all of your vehicular needs. We proudly serve our friends in Jacksonville, St Augustine, Fernandina Beach, Orange Park, Atlantic Beach and surrounding areas. Here at Southside Kia, we have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Don’t take our word for it. Simply ask one of the thousands of Kia drivers across our beautiful city of Jacksonville, Fl! At Southside Kia, we offer a huge selection of new vehicles including the Kia Forte, Forte 5-Door, Forte Koup, Optima, Rio, Sedona, Sorento, Soul and Sportage. If you aren’t in the market to purchase a new vehicle at the moment, you will be pleased to know that our dealership also offers a huge selection of pre-owned vehicles by the top vehicle manufacturers in the world. You can seamlessly purchase a vehicle at our dealership with our financing department if you need it. Whatever it is you are looking for, you are sure to find it right here at Southside Kia including an excellent Service & Parts department. We are conveniently located at 9401 Atlantic Blvd. Jacksonville, FL 32225, click Directions for simple interactive step-by-step instructions on how to get to our Kia dealership in Jacksonville, FL. You can also reach Southside Kia at any time by filling out contact form or simply giving us a call at 904-406-7716. The entire staff at Southside Kia looks forward to serving you!
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9401 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 987 reviews

October 26, 2021

Excellent service as always! Carisa is the bomb and she goes above and beyond each time! More

by chochowskij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Southside Kia responded

Thanks for giving our team member Carisa a shout-out!

October 26, 2021

I was not a happy camper with the service I received at Southside Kia's Service Department October 2021. Among other things, twice I had them check for a leak in my front passenger tire as every 2 days we More

by bettyfriend1
Recommend Dealer
No
Employees Worked With
Tommie Mercer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Southside Kia responded

Betty, This is upsetting to hear and we would like to learn more about your visit. Please send us an email with further information so that we can look into this issue immediately. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Nov 30, 2021 -

bettyfriend1 responded

I'll repeat as there's nothing further I care to say, except I spoke with the manager and he said he'd review it and get back to me re my sunglasses. He did not!!! I even gave them the receipt that they cost me $75. Yes, my fault for leaving them there, but I'm pretty sure that happens to lots of people, often. I was not a happy camper with the service I received at Southside Kia's Service Department October 2021. Among other things, twice I had them check for a leak in my front passenger tire as every 2 days we needed to fill it with air. They couldn't find it, either time they checked. Yet we went to Discount Tire today and they immediately found a fairly good size nail in minutes! Also, at Southside Kia, I unfortunately left a very nice pair of sunglasses there, and I called asap when I noticed I didn't have them. Tommie said he had them and would put them aside, but when I returned in two weeks, they were gone. Tommie was surprised they were gone, but he told me "don't worry, we'll figure something out." Come to find out, they would not reimburse me in anyway, although they lost them. Tommie told me I should have come in sooner to pick them up Really? I live 40 minutes away, and they didn't have my replacement side mirror and door handle ready for 2 weeks. So again, Really? My fault? When I clearly was no longer a happy camper, Tommie was rude! Good luck to others!

October 22, 2021

I was completely satisfied with the service I received from Kia of Regency. They ensured that my concerns were acknowledged and met. More

by Detrick Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Southside Kia responded

Thank you for the fantastic review, Detrick!

October 19, 2021

Melissa was great! Actually everyone at Southside Kia has been great to interact with there! More

by Michelle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Firas Hammami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Verri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Southside Kia responded

Michelle, thank you for sharing your appreciation for our team member Melissa!

October 16, 2021

Problem was diagnosed quickly and fixed promptly , Anthony Grant , my service advisor , kept me updated at all times , would recommend him and your dealership to friends More

by ranjr47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Southside Kia responded

We're happy to hear our team member Anthony made your service visit a great one! Thank you for the amazing review!

October 13, 2021

Thanks Carissa for verifying my extended warranty to get my passenger mirror fixed. Saved ne about $700. Plus you got me in and out just over an hour. Thanks for all your help. You're the best!!! More

by Guyguy1888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
Nov 26, 2021 -

Southside Kia responded

We're delighted to hear our team member Carisa was so helpful! Thank you for the great review!

October 13, 2021

I’ve been using KIA for 6 months now and have gotten excellent service from them my service rep is Carisa Soto and she is always smiling and doing everything she can to make my visits as pleasant as pos More

by Joker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
Nov 26, 2021 -

Southside Kia responded

We're proud to hear Carisa and our team always make your visits so special! Thank you for the wonderful review!

October 13, 2021

I never have time to leave a review... PUBLIC I never have time to leave a review... PUBLIC ANNOUNCEMENT!!! All I have to say is that George went beyond to help me with the financing of my new More

by Jojo
Recommend Dealer
Yes
Employees Worked With
George Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Bautista
Nov 26, 2021 -

Southside Kia responded

We're thrilled to hear our team member George went the extra mile to make sure you drove home satified! Thank you for the excellent review!

October 06, 2021

They were very helpful to get me the right car. Phil smith was the best. More

by Amberhong1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil smith
Nov 26, 2021 -

Southside Kia responded

We're happy to hear our team member Paul made your visit a great one! Thank you for the fantastic review!

September 26, 2021

Carisa Soto is my customer service advisor and she does an excellent job each time I bring my car in; her awesome service is above and beyond. Thanks Carisa! More

by chochowskij
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
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