Southside Kia

I’ve always had a good experience at Southside Kia, Jax yet this time Tommie Mercer made it a great experience! From the moment I arrived up until picking up my car, Tommie kept me in the loop of everythin yet this time Tommie Mercer made it a great experience! From the moment I arrived up until picking up my car, Tommie kept me in the loop of everything and I never felt pressured into purchasing any extra services. More

Great honest experience I was approached by Jason who warmly introduced himself and ask me question related to my visit at the dealership. He allowed me to tell him exactly w I was approached by Jason who warmly introduced himself and ask me question related to my visit at the dealership. He allowed me to tell him exactly what I was looking for and I discussed that I don't like people to say one thing and do another and he assured me he would be very open and honest with me and he was. He gave me his opinion with an explanation and that was important to me. He did not rush me to find something he explained details about cars and let me look around as long as I wonted to. Once a vehicle was chosen he quickly went to work finalizing the deal. Jason has a great personality and attitude. I also had a very good experience with the finance person George he was warm and honest and friendly. I felt he had my best interest in mind. More

Our Service Advisor, Ray is always professional, friendly, and knowledgeable. We always recommend Southside Kia because we always have the best experience. The service can’t be beat at Southside Kia friendly, and knowledgeable. We always recommend Southside Kia because we always have the best experience. The service can’t be beat at Southside Kia! More

Simple Oil Change!!!!!!!!! So I took my car in for a simple oil change today @ Southside KIA worst experience ever!!!!!!! Now the oil change was free because it was my first one So I took my car in for a simple oil change today @ Southside KIA worst experience ever!!!!!!! Now the oil change was free because it was my first one and they did offer a free wash when I first arrived. I accepted it at first thinking hey I haven't wash her since last week so why not but after waiting 2 hours I had to turn down the wash because I had been there so long and was tired and hungry.... The Young lady at the desk was very rude. Had no problem telling me how I could take my car to Juffy Lube if I wanted a quick oil change fast forward to tonight I'm driving going to get food and start smelling something burning it was a old car in front of me so I didn't pay it no mind thought it was just because they had an old car to drive a little further an start hearing this ticking noise from under the hood now both the oil light is on and the engine light is on smh and again all I went in for was a simple oil change! I guess she wasn't trying to be rude by saying take it to Juffy Lube but was giving me a hint because she knew they was going to mess something up now I have to take off tomorrow to go back in there and try and see what is going on with my car!!!! Thanks for the great customer service smh!!!!!!! More

My husband and I have both bought cars from Daryl Bautista at Kia Southside and it was an easy, pleasurable experience each time. I even test drove 3 different cars and was out of there with my brand Bautista at Kia Southside and it was an easy, pleasurable experience each time. I even test drove 3 different cars and was out of there with my brand new car in 3 hours. Daryl is the man!! More

Ray( I can't spell his last name) is amazing.! He always gets me in/out quickly. Always friendly and efficient. Thanks for all you do! gets me in/out quickly. Always friendly and efficient. Thanks for all you do! More

Southside Kia is way out of the way from both where I work and live. However, I will make that longer driving distance to receive the customer service any day. After being treated terribly at Kia of OP I work and live. However, I will make that longer driving distance to receive the customer service any day. After being treated terribly at Kia of OP I will never go anywhere else! Carisa Soto is an amazing service advisor. She listens to everything you tell her about the issues you’re having and actually write them down and genuinely seems to care about helping you. I would recommend her to anyone! More

Took me right in. Montera was excellent. She took me in right away with the issue that I was having with my KIA. The mechanic was attentive and responsive to the concer Montera was excellent. She took me in right away with the issue that I was having with my KIA. The mechanic was attentive and responsive to the concern that I was having and took the time and effort to take care of it. I really appreciate that my wait time was minimal even though I had not made an appointment.Great job all around. More

Clarissa was so helpfull. She checked me in quickly and kept me posted while I waited then checked me out in a reasonable time. She let me know where complimentary coffee was and amenities while I waited. kept me posted while I waited then checked me out in a reasonable time. She let me know where complimentary coffee was and amenities while I waited. More

Bad customer service after sale. And long time waiting for auto prep. And sales department and finance department wouldn't help with problem that happened. for auto prep. And sales department and finance department wouldn't help with problem that happened. More