Southside Kia

Taking advantage of elderly. an hour ago Tried to sell my 74 year old dad a "new" car with 1500 miles on it for $2000 over the original MSRP. Finance manager tried to sell hi an hour ago Tried to sell my 74 year old dad a "new" car with 1500 miles on it for $2000 over the original MSRP. Finance manager tried to sell him over $8000 in back end products(gap, dent and ding, paint protection etc) Luckily he had only signed all the paperwork and not driven off the lot. Had I not intervened, they would have taken him to the cleaners for about $15,000. They also gave him $2000 less for his trade than it is worth. More

Totally destroyed my confidence in any dealership The financial officer that was working with us , we were told the deal was done & sealed, we were waiting on a payment book, kept calling trying to l The financial officer that was working with us , we were told the deal was done & sealed, we were waiting on a payment book, kept calling trying to locate our payment book, we were told not to worry, enjoy driving our car it would be there , after many calls then a couple days before the first payment was due we found out the financial boss up and quits and we are not financed!!! We are told that it’s not only our deals that have been left unfinished but 17 other people’s deals hanging .and they are scrambling to clean up all of his mess..We had our Kia for almost four months & then was informed that they couldn’t finance us. All is well and good but why would you put 24 hard hits on someone’s credit? The worst part of it all is the Gm or Gm in training was so unprofessional, he didn’t even have the common courtesy to take me in the office while he spoke to me to give me some sort of respect and privacy, that he gave me this news that I had to return my car on the sales room floor!! More

Professionalism at its best! Worked so hard to please me. Went above and beyond. I was highly impressed. They made it happen for me! Would highly recommend this dealership Worked so hard to please me. Went above and beyond. I was highly impressed. They made it happen for me! Would highly recommend this dealership More

Best experience I came in to check out the new kias and wanted to eventually purchase one. I was treated as the only customer in the dealership even though it was a I came in to check out the new kias and wanted to eventually purchase one. I was treated as the only customer in the dealership even though it was a Saturday and full of customers. My sales person Lucky helped me find the car of my dreams. I felt like royalty in his care. He helped me get the pricing I could afford and took such great care of me. I could not have had a better experience and I am now driving the car of my dreams. Thank you for the best experience I have ever had purchasing a vehicle.! More

Repeat Customer! Moe and Jorge Were professional ,quick and efficient. I will come back when the need arises! This is the 2nd car I purchased this year from them and Moe and Jorge Were professional ,quick and efficient. I will come back when the need arises! This is the 2nd car I purchased this year from them and I was not disappointed at all throughout the entire process. Thank you both. More

New Kia Sedona We just bought a new 2018 Kia Sedona which we love. However, when negotiating with the sales staff the internet sales manager promised us some gifts We just bought a new 2018 Kia Sedona which we love. However, when negotiating with the sales staff the internet sales manager promised us some gifts as part of the deal. When we came in, the staff seemed surprised by this and they ended up giving us four $5 gift cards to Wal Mart. $5 gift cards for a $30,000 purchase?!?!? Then after being told the transaction would be quick because our credit had already been approved, it took over three hours to get going. Not to mention that the van was not as clean as our salesperson Glen had expected. He offered to have us stay another 20 minutes after they had three hours to have it ready since they knew we were coming and when. We liked out salesperson Glen but felt that the dealership really didn't live up to their promises nor did they make us feel like we were important to them. More

Excellent customer care! The service dept. at this dealership really seems to take pride in exhibiting personal pride in making you, the customer, feel like their most-valued The service dept. at this dealership really seems to take pride in exhibiting personal pride in making you, the customer, feel like their most-valued customer; they kept me fully appraised on the status of my car being serviced and finished in less time than I was told it would take, as busy as they were. I really felt I was a VIP, not just another face in the crowd. This is what top-level customer care is all about. More

It was a nice quick in an out visit I was in for a recall. All went smooth. In and out pretty quick for a Saturday morning. Waiting room needs to be longer with a sanitizer machine fo I was in for a recall. All went smooth. In and out pretty quick for a Saturday morning. Waiting room needs to be longer with a sanitizer machine for people to clean their hands with. Just a thought being flu season. More

Very nice crew. My experience with our sales rep. Lucky and the financial officer both were very pleasent and professional kind and courteous throughout the buying pr My experience with our sales rep. Lucky and the financial officer both were very pleasent and professional kind and courteous throughout the buying process satisfying throughout. More

Awesome The awesome experience that the saleman gave me was super, he worked hard to put me in a vehicle, I came in with a truck that plain just had it and he The awesome experience that the saleman gave me was super, he worked hard to put me in a vehicle, I came in with a truck that plain just had it and he put me in a car with payments I could afford, way to go Mr. Glenn Lepkowsky. More