Southside Kia

Ray is awesome. Always a pleasant experience. Getting an appointment is fast and they always have my day and time open that I prefer. We always leave our vehicle and get it back in a timely fashio Getting an appointment is fast and they always have my day and time open that I prefer. We always leave our vehicle and get it back in a timely fashion. Ray definitely knows how to treat customers to keep them coming back. More

Ray is always great! I had a nail in my tire and it was fixed right away. I didn’t have an appointment but My problem was addressed quickly and efficiently! I had a nail in my tire and it was fixed right away. I didn’t have an appointment but My problem was addressed quickly and efficiently! More

Very Happy Ms.Cooky along with the other staff at KIA Southside are AWESOME! They all are very willing to work with the customer to get them in a car they will b Ms.Cooky along with the other staff at KIA Southside are AWESOME! They all are very willing to work with the customer to get them in a car they will be very happy with. The cars are reasonably priced! We’ve gone to Ms. Cooky for 6 KIA’s now for our family members! Many Thanks! KEEP DOING WHAT YOU’RE DOING KIA SOUTHSIDE! More

Great car buying experience! From the moment I got out if my old car my extremely pleasant car buying experience began. I was immediately greeted by Firas Hammami I wasn't expecti From the moment I got out if my old car my extremely pleasant car buying experience began. I was immediately greeted by Firas Hammami I wasn't expecting you be able to get a car at all due to my credit and let him know that right away. He didn't blink invited me in with a very positive attitude, he made me feel at ease right away. Needless to say about 25 minutes later he walked me to my perfect car. Right color, look, and price. Then I met the finance guy another extremely pleasant and positive experience! I am completely happy with my experience here and will recommend this dealership. Kia you have two exceptional employees Firas and George Lucino. More

It's all about building relationships. In this case, not. I would NOT recommend this company. You can generally tell how a company will be based on: 1 ) Management, 2 ) How they are before you buy, and 3 I would NOT recommend this company. You can generally tell how a company will be based on: 1 ) Management, 2 ) How they are before you buy, and 3 ) How they respond to an issue. I just called on a long-standing problem from when we purchased a couple of years ago with the registration being put in the wrong name. It's just an annoyance and affected registration pay dates. Because we keep getting mail from the General Manager about wanting to buy our vehicle, I called, once again, to see if I could get some resolution from the new General Manager. NOPE. His only comments really were to explain they are new owners, and to remove us completely from their mailing list versus fixing the name. I had to ask twice to see if he could help with getting the name changed at the corporate level. Not once was there a comment about, "Give me a chance to see if we can change your experience, etc." Granted, I was expressing my annoyance, yet was VERY open to changing my experience given the opportunity, not even knowing it was a new owner. There are so many other options of locations who want your business, why go somewhere that still can't seem to turn around a bad customer service rep, even with new management. Just my experience and opinion. Others may have a different experience. ~ Laurel Ley Wright More

Kia Family Ms. Cooky is a wonderful person this our 4th Kia from The Southside location, 3 new 1 used. It’s always a great atmosphere when you walk in everyone Ms. Cooky is a wonderful person this our 4th Kia from The Southside location, 3 new 1 used. It’s always a great atmosphere when you walk in everyone there is nice from the time you pull up. More

Customer service My very worst experience buying a car. Vehicle was given to me dirty after telling me they were going to clean it. When I asked why the poor service I My very worst experience buying a car. Vehicle was given to me dirty after telling me they were going to clean it. When I asked why the poor service I was told because they made no money on the sale. I think that is a great big LIE . I will get in touch with the Kia corporate office to find out if this meets their standards. More

Friendly the moment i arrived The sales group was very friendly as soon as my family arrived. The helped get us into a safe reliable car without breaking the bank. The sales group was very friendly as soon as my family arrived. The helped get us into a safe reliable car without breaking the bank. More

Awesome Amazing experience. Went in for a software update, and found out I had a warranty on my car that completely replaced my broken compressor. Kenneth Lew Amazing experience. Went in for a software update, and found out I had a warranty on my car that completely replaced my broken compressor. Kenneth Lewis was so friendly and got everything done prompt and exceptionally. Would definitely suggest to anyone. More

Customer Service I had an appointment for an alignment And received friendly, and timely service. Ray was helpful and answered all of my car questions Will return I had an appointment for an alignment And received friendly, and timely service. Ray was helpful and answered all of my car questions Will return again More