
Southwest Kia - Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
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Showing 1,334 reviews
Customer service Customer Service was awesome, I went to 3 different places, They where friendly at all. Danielle was so great, I just can't explain it Customer Service was awesome, I went to 3 different places, They where friendly at all. Danielle was so great, I just can't explain it More
Best Experience My visit on 3/19/18 was suppose to have been a service visit on my 2012 Kia Optima for my fog lights but while I was waiting I decided to talk to a sa My visit on 3/19/18 was suppose to have been a service visit on my 2012 Kia Optima for my fog lights but while I was waiting I decided to talk to a salesperson on what my options would be if I wanted to do a trade and that experience with my salesperson Danielle Lewis was awesome she was very informative with what I needed to know and with that being said I left Southwest Kia with my new 2018 Kia Optima I feel very blessed, thanks again to Danielle. More
Awesome sauce! I went to southwest KIA in a panic because I had a lease and I was over the allotted miles. I called and got a salesman by the name of Stan. This man I went to southwest KIA in a panic because I had a lease and I was over the allotted miles. I called and got a salesman by the name of Stan. This man was absolutely amazing! He told me “I will not quit until you are out of that lease and driving off with a brand new car and it will NOT be a lease” and he didn’t!! I am sooo happy with the deal I got on my new 2018 KIA Optima SX. I love it!!! Thank you Stan Bowie😀😀 More
Awesome customer service, got exactly what I wanted!!!! My salesman Marc Sutton and staff made my experience pleasant and stress free, I will definitely reco customer service, got exactly what I wanted!!!! My salesman Marc Sutton and staff made my experience pleasant and stress free, I will definitely recommend my sales person along with the dealership to everyone I know. Thanks !! More
Awsome We want to Thank Fernando Silva for his skills and professionalism in customers. He cares and he gives his 100 % to make sure we got our new Sorent We want to Thank Fernando Silva for his skills and professionalism in customers. He cares and he gives his 100 % to make sure we got our new Sorento. Very friendly, keep us update and informed with the process and was there when we drove out. More
Great Experience! I have bought 3 vehicles from this location and dealt with salesman Colby Borges and it was a fantastic experience all 3 times. If you need a new o I have bought 3 vehicles from this location and dealt with salesman Colby Borges and it was a fantastic experience all 3 times. If you need a new or used vehicle, I would highly recommend going to this KIA location. More
Parents new car purchase My parents had problems originally with there purchase. However after I talked to Stan the salesman he corrected the problem. That Being said I delete My parents had problems originally with there purchase. However after I talked to Stan the salesman he corrected the problem. That Being said I deleted my very bad review I had wrote. The problem was with the finance dept and paperwork for the car they bought. The paperwork was for a different car. But Stan got it corrected. More
Excellent! Everyone at SWK is awesome, they will greet you and help you in a heart beat. The place is nice, clean, coffee anyone? They are willing to help you in Everyone at SWK is awesome, they will greet you and help you in a heart beat. The place is nice, clean, coffee anyone? They are willing to help you in any way possible. I am a returning customer, both times Salvador Mercado has always been very friendly, helpful, patient, great communicator, knowledgeable about the product, you have a question he has an answer, he will not rest until you find the vehicle of your dreams, he makes the process so much easier. I always get the vehicle I want, loaded with all the upgrades I want and more =D I highly recommend him to find your perfect vehicle, you will not regret it. Even after you make the purchase, he will be there to answer all and any questions that arise afterwards. Love this place!!!!! More
Bad communication We called the dealership about a vehicle that was showing discounted on their website. There was no information on mileage on the discounted vehicle s We called the dealership about a vehicle that was showing discounted on their website. There was no information on mileage on the discounted vehicle so we emailed to get pictures and mileage on the vehicle. The dealer emailed back pictures and stated in the email the vehicle had 10 miles on it. The night before driving over to the dealer to see the vehicle we called to confirm the mileage and were told they would call us back, the call didn't get made until the next day when we were at the dealership. Ends up the published 10 miles emailed and added to their website the previous day was incorrect, actual mileage was over 6700 miles. Not a good experience with communication and misleading information. We bought new at Moritz Kia where they beat Southwest's published price. More
Great experience We came to Southwest KIA looking for a great used Soul, but found out with our credit that we could get a brand new KIA Soul for a small amount more. We came to Southwest KIA looking for a great used Soul, but found out with our credit that we could get a brand new KIA Soul for a small amount more. Gordon, our sales representative, was great and helped us so much! More