Southwest Kia - Dallas

I originally went in cause my mom had to do an oil change on her vehicle, we were just browsing looking for a car for a later date and next thing I know, I'm walking out of there with a new car.. the staff w on her vehicle, we were just browsing looking for a car for a later date and next thing I know, I'm walking out of there with a new car.. the staff was very nice and helpful. Enjoyed my experience with them. Looking forward to staying with them for a long time More

AJ obeidat was magnificent in explaining all the details of the purchase and answered all of our questions. We also had a great experience with the finance team- Ahameex. He did a great job explaining all t of the purchase and answered all of our questions. We also had a great experience with the finance team- Ahameex. He did a great job explaining all the specifics of the vehicle, warranty and other services. We enjoyed this purchase experience. We will be back in the future. .i highly recommend this dealership. More

Sales people were excellent management was excellent greatest experience we have ever had at a dealership in would recommend southwest zkia to anybody greatest experience we have ever had at a dealership in would recommend southwest zkia to anybody More

I purchased a new Kia K4 a week or so ago I had some minor scuff marks on the rear hood and I returned the car last Thursday to have that repaired. The person I dealt with was Kevin Baker because my cel minor scuff marks on the rear hood and I returned the car last Thursday to have that repaired. The person I dealt with was Kevin Baker because my cells representative Christian Alexander never returned my calls. On Tuesday I had not heard from the dealership so I called and went through several people who could not even find my car and finally ended up speaking with Gage he said he would check into the matter and get back with me within a couple of minutes 2 hours later I had not heard from Gage and drove to the dealership myself only to find that the car had been ready since last Thursday evening and no one called me during that time. I finally spoke to Constantine who got to the bottom of the matter and helped me and was very courteous and very apologetic. I have absolutely no confidence in the dealership from sales to service although Constantine did resolve my issue very reluctant to ever go back to the dealership for service More

AJ was efficient on getting me a car worked with me even though I was unsure I would get approved found the perfect car for my situation and he was very nice and sweet for the whole process I will be back though I was unsure I would get approved found the perfect car for my situation and he was very nice and sweet for the whole process I will be back More

Everything was done with amazing professionalism and instant attention was given to my request and communication. Great car purchase experience. Customer service is excellent with quick follow up, ass instant attention was given to my request and communication. Great car purchase experience. Customer service is excellent with quick follow up, assistance and thorough process. Thanks More

My last visit was pretty quick. Very close to estimated time. Need more free cookies!! Very close to estimated time. Need more free cookies!! More

The Whole Staff is totally awesome and very engaged in ensuring Customers are satisfied and taken care of. ensuring Customers are satisfied and taken care of. More

They were excellent with their service , and fix my car in a timely manner, I really appreciated their prompt and great service in a timely manner, I really appreciated their prompt and great service More

They were awesome and fast. I’m happy with my vehicle thanks to Christian Alexander who sold me the car. I’m happy with my vehicle thanks to Christian Alexander who sold me the car. More