Southwest Kia - Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
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Showing 708 service reviews
Excellent Service, Especially Julian Friendly and nice I like the attention and excellent information about the service. I like the attention and excellent information about the service. More
Great service! Was treated with respect. Everything was explained to me and I am glad I got my service done there. Was treated with respect. Everything was explained to me and I am glad I got my service done there. More
Everyone is nice every time I go. Great communication while I wait for my car. Great communication while I wait for my car. More
The service department was so great I ended up buying a car from the dealership! I’ve been to 3 Kia dealerships in DFW and this one is by far the best. car from the dealership! I’ve been to 3 Kia dealerships in DFW and this one is by far the best. More
Excellent service from the time I went in with no appointment, until the day I picked up my car service was excellent and this is not close to my house I normally go to mesquite but this will be wher appointment, until the day I picked up my car service was excellent and this is not close to my house I normally go to mesquite but this will be where I go from now on. Everybody was professional and nice and friendly, my vehicle was just like I took it in except the service that they did was fixed, I said that to say my experience with Kia mesquite when I would take it in when I picked it up they would of tore my windshield wipers up front and back and wouldn’t advise me that the service they did my air was not working still. So thanks that there is still people out there that care about their customers. More
I have been going to SW Kia Dallas and Jeff was my service advisor before he got promoted to manager. He was always so nice and welcoming. He still remembers me when I go in to get service done and wi service advisor before he got promoted to manager. He was always so nice and welcoming. He still remembers me when I go in to get service done and will stop to chat with me. More
Mr jorager he got my car take and part and didn’t take long time and appreciate him and give him ten star and many more and Thanks long time and appreciate him and give him ten star and many more and Thanks More
Helpful and friendly. Keep you informed . Like they suggest things to be done but don’t push the sale. Keep you informed . Like they suggest things to be done but don’t push the sale. More
The service department is inadequate. Not enough technicians to do repairs. I can only commend the service advisors. Especially Jorge and Ause they seem to really care about their custome Not enough technicians to do repairs. I can only commend the service advisors. Especially Jorge and Ause they seem to really care about their customers. More
On 7/13/26 l called southwest kia and spoke to Brandon Ortega. I told Brandon what was going on with my truck, Brandon immediately knew my troubles. Brandon placed me on a brief hold and spoke to Brandon Ortega. I told Brandon what was going on with my truck, Brandon immediately knew my troubles. Brandon placed me on a brief hold and when he returned to the phone he told me he was on his way to my home. Brandon was very attentive to my concerns and knowledgeable of what was going on with my truck. The repairs were made and my truck was returned to me the very same day. Thank you Southwest kia for having team members like Brandon Ortega on your team. Thank you Brandon Ortega More




