Southwest Kia - Dallas

My service advisor Auost was the. absolute best ! He always make sure that he is very attentive to my concerns or needs concerning my vehicle . He always go beyond the call of duty ! H absolute best ! He always make sure that he is very attentive to my concerns or needs concerning my vehicle . He always go beyond the call of duty ! He deserves recognition for a job well done ! More

Bought my car brand new back in 2019 and have continue to bring it here for all my service needs. Everyone is so attentive and works hard to make sure my car runs great and it has for seven years. bring it here for all my service needs. Everyone is so attentive and works hard to make sure my car runs great and it has for seven years. More

The manager over the service advisors is excellent and so is service advisor Aus. . Thank you! is service advisor Aus. . Thank you! More

When I made my appointment, they were very pleasant. Had to reschedule and they were very accommodating. The staff was friendly and facility was clean and comfortable. My consultant, Jorge, was great an Had to reschedule and they were very accommodating. The staff was friendly and facility was clean and comfortable. My consultant, Jorge, was great and very thorough. This will be my service location even though there’s one near my residence.👍🏾 More

Professional, Fast, and a pleasure to deal with. I’m pleased with my first maintenance service. I’m pleased with my first maintenance service. More

As service supervisor, Jeff is very knowledgeable and professional. He doesn't sit behind the desk all the time. Jeff gets out onto the floor and is always available to help a customer. He is very eas professional. He doesn't sit behind the desk all the time. Jeff gets out onto the floor and is always available to help a customer. He is very easy to work with. I really appreciate his knowledge about my Kia Soul. Highly recommend. More

I want to give a huge thank you to Ause and Julian for the outstanding customer service they provided. From start to finish, they were professional, knowledgeable, honest, and truly went above and beyond the outstanding customer service they provided. From start to finish, they were professional, knowledgeable, honest, and truly went above and beyond to make the entire experience smooth and stress-free. The dealership staff made me feel welcomed and valued, and it’s clear they genuinely care about their customers. Communication was excellent throughout the process, and every question or concern was handled with patience and respect. If you’re looking for a dealership that delivers exceptional service and truly takes care of its customers, I highly recommend this team. Thank you again, Ause and Julian, for making this such a positive experience! More

The service department was awesome! Rashad helped me and he really put in the effort to be there every step of the way, was extremely helpful and knowledgeable and made me feel comforta Rashad helped me and he really put in the effort to be there every step of the way, was extremely helpful and knowledgeable and made me feel comfortable and cared for as a customer. I actually went further out of my way to take it to Rashad because his customer service was so good. The whole process was fast and efficient. More

They were very professional and attentive to my needs and provided transportation to and from the dealership while taking care of my vehicle provided transportation to and from the dealership while taking care of my vehicle More