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Southwest Kia: Dallas - Service Center

Dallas, TX

4.7
658 Reviews

658 Reviews of Southwest Kia: Dallas - Service Center

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October 03, 2025

It’s nice very clean everyone is professional good costumer service no hassle I love coming to this dealership More

by Pyrhodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2025

Love them,never had an issue with any of the cars I have purchased from this dealership. The service department (For oil changes, updates & tire rotations) is awesome. More

by Yvette Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Southwest Kia - Dallas responded

Thank you for the five-star review! We’re thrilled to hear you’ve had consistently great experiences with both our sales and service teams at Southwest Kia. We appreciate your loyalty and look forward to serving you again!

September 29, 2025

Michelle was great. She kept me updated on the process of my repairs. I let her know I needed my car by Saturday because I would be without transportation after that. Sh More

by herentx09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Southwest Kia - Dallas responded

We're so glad that Michelle kept you informed and got your car back to you on time! We’ll pass along the praise. Thank you from all of us at Southwest Kia!

September 24, 2025

Great staff and service. Will recommend I have purchased 3 cars at this location was in and out. Keep up the good work More

by Bg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause Al-Barghuthi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Malagon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Querino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Southwest Kia - Dallas responded

Thank you for your kind review! We appreciate your continued trust in us at Southwest Kia. Enjoy your new car!

September 10, 2025

Happy customer. Thanks for the quick turnaround. Will recommend you to anyone in need of Kia services. More

by kmakina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desaraie Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Southwest Kia - Dallas responded

We're so pleased to hear you had a quick and smooth experience at Southwest Kia. We truly appreciate your recommendation!

September 01, 2025

Great service. Didn’t have 2 recalled parts. Excellent on time ready. Great on communication how things are going. More

by Allen.manning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desaraie Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Southwest Kia - Dallas responded

Allen, we’re glad our team kept you informed and got your vehicle ready promptly. We truly appreciate the five stars and hope to see you again at Southwest Kia!

August 19, 2025

Absolutely the best service I have ever received from a dealership. Jorge was amazing. Kept me informed throughout the entire process. Will never take my car anywhere else. More

by cdrysdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Southwest Kia - Dallas responded

It's wonderful to hear about your excellent experience with Jorge and our team! Thank you for choosing Southwest Kia and for sharing your feedback. Safe travels!

August 15, 2025

Jorge always gives me a warm welcome and keeps me informed on the progress of the service. More

by bpkdav
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Southwest Kia - Dallas responded

Glad to hear you had a positive experience with Southwest Kia! It’s great that Jorge’s warm welcome and communication made your visit enjoyable. We look forward to seeing you again next time!

August 15, 2025

Great service, quick, customer drive. Love this dealership and would recommend to anyone looking for a new Kia More

by Kelly.weise8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desaraie Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Southwest Kia - Dallas responded

We’re thrilled to hear you had a great experience with Southwest Kia, Kelly! Your recommendation means a lot to us, and we look forward to seeing you again next time.

August 14, 2025

Everyone at the dealership had a smile on their face and greeted you when they came in contact with you. It was a pleasant stay and they checked on you often to see if you were ok or needed anything. More

by hengar1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause Al-Barghuthi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Southwest Kia - Dallas responded

We're delighted to hear you had such a welcoming and pleasant experience at Southwest Kia. Thank you for sharing your feedback, and we look forward to serving you again! Safe travels!

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