Southwest Kia: Dallas - Service Center

Service department Julian and manager are crooks they quoted me $2500 to fix my ac and electric fan on car I bought there 7 months ago they sold me extended warranty but warranty didn't cover parts and l quoted me $2500 to fix my ac and electric fan on car I bought there 7 months ago they sold me extended warranty but warranty didn't cover parts and labor for job they told me I needed they had car for 2 weeks I had to drive to Kia cause they would not call back with estimate or problem I had to go in person to get answers I took my car out went to another shop only cost $150 to fix my car. More

Service and technology was great. Would recommend to family and friends. Will return in the future. Would recommend to family and friends. Will return in the future. More

All he had to do was give me a last name. I outwardly told him I was upset, and he kept transferring me to a department that outsources their calls. OR hung up on me when I called back. Good I outwardly told him I was upset, and he kept transferring me to a department that outsources their calls. OR hung up on me when I called back. Good job, Buddy! Stay tuned for my reviews on other platforms! Also, Jeff THROTTE (yea, I got it). You’re next More

Enjoyed being greeted. The warmth of each employee had their own style on how to communicate and resolve their clients problems The warmth of each employee had their own style on how to communicate and resolve their clients problems More

They were very polite, attentive and went a extra mile for me and my kids. for me and my kids. More

Courteous and professional Michelle who assisted me was checking with me periodically in letting me know how close my vehicle services were to the completion of the service I had requested. My car was vac checking with me periodically in letting me know how close my vehicle services were to the completion of the service I had requested. My car was vacuumed and had also been washed. I drove away very satisfied. I will be returning to this particular dealership for all my car needs. More

Good car dealership, great customer service, but I was no getting any updates on my car service. getting any updates on my car service. More

Amazing service and very convenient location! Very quick turnaround on tunes and very responsive on questions and needs. Very quick turnaround on tunes and very responsive on questions and needs. More

I've always had good service from Southwest Kia. They have a great waiting area and they offer snacks and coffee. They have a great waiting area and they offer snacks and coffee. More

Excellent service a great atmosphere knowledgeable people who bent over backwards to get things done I will continue to have all maintenance and any future repairs should they be needed done by Southwest Kia who bent over backwards to get things done I will continue to have all maintenance and any future repairs should they be needed done by Southwest Kia they have got a customer for life More