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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
567 Reviews

567 Reviews of Southwest Kia: Dallas - Service Center

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June 23, 2021

Very kind! I really like going here, they’re always very helpful. I don’t think I’ve ever had any issues with anything here More

by MJCURRY7294
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
June 22, 2021

The service was amazing, My adviser was amazing as well! More

by TAMYA905
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
June 22, 2021

They charged me and I have maintenance plan. They did not properly put under carriage after oil change. They did a poor job. Customer service was not friendly. More

by SWALOOF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Veronica Aguero
June 22, 2021

George M. was so polite to me. He made me feel welcomed. The courtesy driver that took me home was very pleasant to ride with ,I enjoyed him so much. Overall the service was 100 percent great!! More

by BETTYBOO476
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Malagon, courtesy driver
June 22, 2021

I have a service agreement with Kia but was told I had to pay for my oil change due to the fact that Kia was bought out. Why should I, the customer, have to pay for something I paid for when I purchased the More

by RIBARRA1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Lozier
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2021

I have gone to this location for 15 years and the service has gotten worse and worse over the years! It's obvious that this business is more about profit than customer service! More

by MS.TEEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Lozier
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2021

Unorganized and not worth my time. 3 to 4 hours for a scheduled oil change? You’ve lost my business. More

by ALLENDK4
Customer Service
Recommend Dealer
No
Employees Worked With
Josh Lozier
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2021

Service was great! Everything was quick, courteous and efficient. I was pleased and will go again. I’m not big on surveys but this was worth it. More

by GKETURAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2021

They always provide exceptional care and recommend what is needed for my vehicle. More

by TIFFANYSJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Stimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2021

GOOD SERVICES , GOOD PEOPLE, CLEAN PLACE, KEEP IT UP THANK More

by ROSIEROBERSON10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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