Speedway Subaru Volkswagen

Repeat Lease Customer I had leased a 2014 Passat S and put way too many miles on it (77,000+). Upon returning the vehicle we were looking for new vehicles to possibly lease I had leased a 2014 Passat S and put way too many miles on it (77,000+). Upon returning the vehicle we were looking for new vehicles to possibly lease out at the same monthly payment with zero money down and they came across a 2017 Golf Sportswagen. It worked, so far I enjoy it, and I'll obviously be much more mileage-conscious going forward. More

Repeat customer...same GREAT result! Great Dealership! We bought a 2018 Outback Touring. We used Bert Nickelsberg as our salesman again and were very happy with the entire process. He is Great Dealership! We bought a 2018 Outback Touring. We used Bert Nickelsberg as our salesman again and were very happy with the entire process. He is a great guy to deal with. After buying our first vehicle, a 2011 Legacy from Bert, we have referred many people to your Dealership. I just retired from SIA after 29 years and my wife has 28 years. It is very refreshing to go to your Dealership where you are valued as a customer instead of our local Lafayette dealership where it is not that way. Thanks for what you do and how you treat your customers! Phil & Kim Ladd More

1st Buying Experience with Falcone Automtoive This was my first car buying experience from Falcone and it was great. I purchased a 2018 Subaru Outback 2.5i premium. I explained my physical needs t This was my first car buying experience from Falcone and it was great. I purchased a 2018 Subaru Outback 2.5i premium. I explained my physical needs to my Sales Rep, Nick Kitner. He showed me the Outback which satisfied my request since it had all the safety features, remote power tailgate, etc.. Nick was very thorough in showing me all the features before the sale and once again after I bought the car. He is a great asset to the dealership. Everyone's demeanor at the agency was polite and respectful. It was truly a great experience at this dealership. Mo Abassi, the finance manager was very helpful in assisting me with financing. Falcone will definitely get my first consideration when purchasing a Subaru. I definitely will recommend them to friends & relatives. More

20,000 Maintenance I brought my 2016 Tiguan in for its 20,000 mile maintenance. Brady O'Cull introduced himself upon arrival and fully explained what services this visit I brought my 2016 Tiguan in for its 20,000 mile maintenance. Brady O'Cull introduced himself upon arrival and fully explained what services this visit included. I waited for the work to be completed and expected a longer wait time but to my surprise it was finished sooner than anticipated. I've said it before and I'll say it again, I cannot be more pleased with the customer service I receive each time visiting the dealership. More

Going back for sure! Justin was amazing to work with! He was very knowledgeable and could answer every question. He didn't push us at all, which actually led us to buy our Justin was amazing to work with! He was very knowledgeable and could answer every question. He didn't push us at all, which actually led us to buy our Atlas sooner. We had been looking for a car for about seven weeks. Justin was exactly what we needed! Thank you!!! And Moe made the financing portion very organized and understandable! He was great! More

Looked a a LOT of Cars! Looked at a lot of models...impressed with the Subaru...had intended to buy an Audi or BMW...but decided that the Outback was perfect for me. Looked at a lot of models...impressed with the Subaru...had intended to buy an Audi or BMW...but decided that the Outback was perfect for me. More

Unsatisfied with Service Department My Subaru Outback had a recall (airbag issue). After receiving a letter in the mail, I found a date that we could manage w/o the car for a day and mad My Subaru Outback had a recall (airbag issue). After receiving a letter in the mail, I found a date that we could manage w/o the car for a day and made the appointment a week ahead. Dropped the vehicle off the night before for scheduled service the next day. Subaru called on the day service was to be performed stating they did not have any airbags in stock and could not do anything. Considering I made the appointment in advance and they were aware of the recall issue they should have notified me NOT to bring the car in and rescheduled. The letter stated we could be provided a loaner if needed, although I tried to avoid originally, however when I found they needed to keep the vehicle another day I asked about getting a loaner since I had to be at work the next day and the service rep stated they had nothing available. Poor customer service. More

Love this Place! I drove up from Bloomington and brought in my Passat for its 60,000 mile check up and an oil change. I also had a few other random questions/concerns I drove up from Bloomington and brought in my Passat for its 60,000 mile check up and an oil change. I also had a few other random questions/concerns regarding my car. The check in staff member was very friendly and informative and helpful. I can't say it enough about how pleased I have been with the excellent support and service that we have always received at Falcone. Thank you so much! More

One of a kind dealership Best experience I have ever had. very friendly and upfront from the start to end of purchase process. I will not go anywhere else. Thank you Falcone. Best experience I have ever had. very friendly and upfront from the start to end of purchase process. I will not go anywhere else. Thank you Falcone. More

Couldn’t be happier I had to trade in my disabled vehicle and was upside down on my loan. I ended up with a 2018 Tiguan and I love it. The staff I worked with did everyth I had to trade in my disabled vehicle and was upside down on my loan. I ended up with a 2018 Tiguan and I love it. The staff I worked with did everything they could to get me the best deal. They were honest and always gave me a time frame so I wasn't sitting and waiting for an unknown amount of time. I love my new car and couldn't be happier with my experience. More