Spirit Automotive Chrysler Dodge Jeep - Service Center

Service Larry was very responsive to our needs. He made sure to have my vehicle serviced quickly and ready for me to drive home by the end of the day because Larry was very responsive to our needs. He made sure to have my vehicle serviced quickly and ready for me to drive home by the end of the day because my husband couldn’t drive after neck surgery. On the second day, I talked to Dan Qualls who provided me with a loaner car which was at my place of work before the end of my work day. Matt explained what he had fixed and what he found after further inspection in a clear and professional manner. He answered all of my questions without hesitation. This was an excellent experience, but I hope to not see you soon because it would mean my vehicle needed more service. More

Took care of recall Call on Friday afternoon to schedule appointment to take care of a couple recall notices, expecting to be scheduled for next week. Was told I could b Call on Friday afternoon to schedule appointment to take care of a couple recall notices, expecting to be scheduled for next week. Was told I could be scheduled for Saturday! Great!! When I arrived for my appointment, I was notified it might take a couple of hours and they verified if I was okay with the wait. I appreciated their concern, but wasn't in a rush. While I was in the waiting area, several employees walked in..,..each and every one of them were friendly, and made me feel welcome! With good customer service being on the decline at a lot of places, Spirit Dodge still cares about their customers! More

Service department Have always been greeted with a smile, no job to big or to small, with staff going out of their way to find a way to attend to your requirements. Bes Have always been greeted with a smile, no job to big or to small, with staff going out of their way to find a way to attend to your requirements. Best service in Lubbock by far. More

Oil change Was not appointment visit and they took me in for oil change real fast and I only stayed for about thirty minutes and was very friendly Was not appointment visit and they took me in for oil change real fast and I only stayed for about thirty minutes and was very friendly More

Prompt service I had a really nice experience with Spirit I took my car in early in the morning to get looked at and they told me it would take about 2 days ,but it I had a really nice experience with Spirit I took my car in early in the morning to get looked at and they told me it would take about 2 days ,but it was out that evening I was really happy at how fast they looked at my car. Thanks to all involved... Mrs. Ramirez More

Recall They were so friendly and fast. I was able to call and be seen the same day. They had a good place to wait. Everyone was friendly Great job They were so friendly and fast. I was able to call and be seen the same day. They had a good place to wait. Everyone was friendly Great job More

Staff was very friendly and provided quality work! The service department was very prompt in servicing my Jeep, they even offered transportation and as I waited, the staff entering /passing the waiting The service department was very prompt in servicing my Jeep, they even offered transportation and as I waited, the staff entering /passing the waiting all greeted me, The service team kept me informed! Great job! More

Awesome Went to get oil change and tire rotation. My appt was at 10:20am and they got me in earlier. Service dept was friendly and was time efficient. All e Went to get oil change and tire rotation. My appt was at 10:20am and they got me in earlier. Service dept was friendly and was time efficient. All employees were friendly More

They take the time to help you with what you need. Very nice I give them a 10 good business recommend everyone to go threw them. Nice and very friendly people take the time to help when needed I give them a 10 good business recommend everyone to go threw them. Nice and very friendly people take the time to help when needed More

Great and Timely service. Service was great and Larry Klafka ,the service manager ,was great ! Only had to wait about 30 minutes to allow them to correct a problem with my tail Service was great and Larry Klafka ,the service manager ,was great ! Only had to wait about 30 minutes to allow them to correct a problem with my tail gate (recall) would recommend this dealership to anyone More