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Spirit Automotive Chrysler Dodge Jeep - Service Center

Lubbock, TX

4.1
120 Reviews

120 Reviews of Spirit Automotive Chrysler Dodge Jeep - Service Center

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October 13, 2019

It was a good experience 2 me I've been going there awhile The experience was good I been going there since 2015 but Irvin has sold me my last 3 from there I'll continue 2 use them. More

by MR. M. MASON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
Oct 14, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much Mr. Mason for your continued business. We are glad that our team could help you!

October 05, 2019

Thanks to the lady at the service department that was very helpful with me and take care of my truck thank you very much for your help god bless you More

by Jaime
Recommend Dealer
Yes
Employees Worked With
Latisha Renee Cruz
Oct 07, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for your review of our dealership. We appreciate your feedback and are so glad that our team could help you.

July 26, 2019

Service was awesome I was so impressed with the professional staff and very accommodating! They completed the service fast and even took me the same day I called for serv More

by Tiffdrob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry in service and the employees
Jul 26, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you an excellent experience with us.

May 22, 2019

Service department followed thru and helpful. Technician helpful to explain issues and resolve. Prompt and good follow thru. Would recommend to others. Would More

by David1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

April 25, 2019

Service Very friendly, polite and professional. Four times I have taken my vehicle in for service and each time the work was done promptly and correctly. I More

by Reccrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minka Alonzo and Renee Cruz
Apr 26, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

April 23, 2019

Oil change Once again, I’m pleased with Rodney and the team at Spirit. I went in for an oil change. They gave me a ride to work so I wouldn’t have to wait. I hav More

by Kmc2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney- sorry, can’t remember his last name.
Apr 26, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

April 01, 2019

Very professional service, never have any problems Took my vehicle in for speaker problem, they understood my issue and took great care of me and my car. Very reasonable and quick service More

by Thisguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Klafka
Apr 05, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

March 14, 2019

Oil change Made an appointment for an oil change the day before. The day of appointment they were friendly and called me when my car was ready More

by Andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minka Alonzo
Mar 14, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

March 02, 2019

Unqualified Mechanic Took our Chrysler 200 in November because the transmission went out got it back January went out next day reason it takes to long to fix had to order More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Dan Qualls? We look forward to help resolving this for you. Thank you.

February 27, 2019

Real good I used to go to Slaton Tx But this one is in my area and they got right to it since I had appt and only took that day to get our truck back More

by Ram $truck
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chriseda
Feb 28, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

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