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Spitzer Acura - Service Center

McMurray, PA

4.8
707 Reviews

707 Reviews of Spitzer Acura - Service Center

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May 07, 2025

Layne is absolutely terrific! He's always been so helpful and kind. He's absolutely my favorite service advisor. He's the only one I deal with! More

by melissa5464.cf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 05, 2025

Always very accommodating with loaners & pleasant. Very happy with my service at Spitzer McMurray, PA. More

by RENEELINGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
May 05, 2025 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 05, 2025

Layne provides excellent, responsive service. I have purchased and leased several vehicles from Spitzer Acura, and all have been serviced there. Each experience has been exceptional. More

by retired7.09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 04, 2025

Great service with timely and honest people who work there. Would recommend to anyone in the South Hills More

by cjani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Malone
May 04, 2025 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 04, 2025

Service was excellent and it always has been since original lease/purchase in 2012. Oscar and his staff do a great job. Samantha took several calls from me and followed up promptly. Oscar detailed More

by dcornelius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 01, 2025

The Service Department have always met my expectations. Samantha Baker greeted me as soon as I had turned off the ignition. More

by JANGARDEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Baker
May 01, 2025 -

Spitzer Acura responded

Jan, thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 29, 2025

Very professional and knowledgeable at Spitzer Acura. Layne Ciminel always treats me with respect and takes care of the knee of my vehicle in a timely fashion. I trust the technicians at Spitzer Acura to More

by jsrobson501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

April 29, 2025

This dealership has exceeded all expectations when it comes to buying a vehicle and having it serviced. Layne Ciminel and the Service Department have always provided excellent on time service over the li More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

April 29, 2025

Great service. Responsive and quick turnaround on my vehicle. Loaner had minimum fuel upon receiving which was concerning More

by ANDRAG87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 28, 2025

Lynn Osborn was tremendous to work with. Excellent communication, very customer service oriented. Will definitely continue to come to Spitzer. More

by PJDERUBEIS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

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