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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.5
345 Reviews

345 Reviews of Spitzer Buick GMC Parma - Service Center

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May 14, 2024

Service was good and timely for oil change and GM check up, but had requested tire pressures be adjusted to same as one is still at 41 lbs others 34/35 so was not done. Can catch next visit but understan More

by ROETHEL6552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are pleased that our efforts met your satisfaction! Your positive feedback means so much to us. Please drive safely!

Helpful
May 12, 2024

Wonderful Staff, that made the whole entire process a breeze, and thanks again to Tom and Rachel for helping me out. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel
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May 13, 2024 -

Spitzer Buick GMC Parma responded

Hi Ben, We are so glad that Tom and Rachel were both kind and informative. Thank you so much for taking the time to give us this wonderful feedback. Please do not hesitate to let us know if there is ever anything more that we may help you with.

Helpful
May 11, 2024

They even gave me a ride to work and picked me up, no problem at all. More

by joe.piechocinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review, Joe! It's wonderful to know that our team you with a smooth, 5-star experience. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Helpful
May 11, 2024

The service manager Travis went above & beyond to deal with questions & concerns in a timely manner, for which I am extremely grateful for. More

by M.T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review about Travis! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Take care!

Helpful
May 11, 2024

Very helpful,got in the same day! Liked the video of the mechanic fixing my car! More

by TIMOTHYNRTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review, Timothy! We are delighted that our team could provide you with the quality care that you deserve, and hope to see you again the next time you are in need of automotive service.

Helpful
May 11, 2024

Good work, done timely, friendly people. I would take my car there again for service More

by dkolick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 13, 2024 -

Spitzer Buick GMC Parma responded

We greatly appreciate you taking the time to leave this 5-star review, and truly appreciate the feedback! Please con not hesitate to reach back out to us. Take care!

Helpful
May 09, 2024

Professional friendly people answered all my questions and concerns. Everything was done in a timely manner. More

by NANIEME
Recommend Dealer
Yes
Employees Worked With
Tom Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are so glad that our team could provide you with a smooth and efficient experience. We hope to see you again the next time you are in need of automotive service!

Helpful
May 09, 2024

I called needing service for our Acadia for a last minute trip. They accommodated my request and got me in and done. Dominic was very professional and helpful. It was a pleasure doing business! More

by Bob marella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Spitzer Buick GMC Parma responded

Hi Bob, Thank you for taking the time to leave this 5-star review! Dominic will be honored to hear of your very kind words. If there is ever anything more we may help you with, please do not hesitate to give us a call!

Helpful
May 09, 2024

Short staff so had to wait longer than I expected to service my car in but it was worth the wait. More

by THOMASBROOKS1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Spitzer Buick GMC Parma responded

Hi Thomas, We are so glad that our team took great care of you and your automotive needs. Thank you for taking the time to leave us this great review. Safe travels until we meet again!

Helpful
May 08, 2024

Great organization, easy to work with, and the sales person Kelly was very helpful and professional More

by tommykoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hettinga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! We are overjoyed that Kelly could put you at ease and make your overall experience as seamless as possible. Please drive safely!

Helpful
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