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Spitzer Ford Hartville

Hartville, OH

4.6
753 Reviews
At Spitzer Ford Hartville we pride ourselves in offering a variety of services at affordable prices and in an hassle-free atmosphere. Whether you're looking for a brand new Escape, F-150, Focus, Fusion, or one of our certified or pre-owned used vehicles, we can help find the perfect match for your budget needs. Our service department is always ready to help with any routine maintenance or larger repairs when needed and if you're more of the D.I.Y. type, our parts department can get you exactly what you need. The service never stops once you visit us here at Spitzer Ford. There's never been a better time to drop on by at our dealership here in 543 West Maple Street Hartville, Ohio, proudly serving drivers from Uniontown, Alliance, Kent and Canton OH. We're very much looking forward to it.
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543 W. Maple Street

Hartville, OH

44632

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Showing 753 reviews

February 28, 2026

We had the best experience with the service department and we will be back! Top notch!! More

by lew616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Spitzer Ford Hartville responded

It’s great to hear our service department delivered a top notch experience for your Lincoln MKX. Thank you for sharing your feedback and for planning to return. We look forward to assisting you again soon.

February 21, 2026

I had a good experience. And would come back to the dealership for other services More

by ORAVECZMARK
Recommend Dealer
Yes
Employees Worked With
Brandon Adorisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Adorisio
Feb 21, 2026 -

Spitzer Ford Hartville responded

Thank you for sharing your experience with your Ford Fusion service. We’re glad to hear it went well and look forward to helping with any future maintenance needs.

February 19, 2026

The service and parts deptments were great they were able to get my vehicle in and fixed in the same day which was great. More

by jamiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Spitzer Ford Hartville responded

We’re delighted our service and parts teams got your Jeep Cherokee in and fixed on the same day. Thank you for sharing your experience. We look forward to assisting you again.

February 13, 2026

Service manager, Yes the modem now works. and we are thankful for that. Just to clarify: the quote was the car " has so many electrical problems." It was my own opinion that the car should More

by allysonbutterfield60
Recommend Dealer
No
Employees Worked With
Paul Asano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2026 -

Spitzer Ford Hartville responded

Allyson, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

February 12, 2026

Service performed as promised in a timely, professional manner. Communication by service dept. was very good. More

by LPETRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brody Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Adorisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2026 -

Spitzer Ford Hartville responded

Glad to know we delivered prompt, professional service for your Ford F-150 Hybrid. The service department will be pleased to hear their communication kept you informed. Thank you for the five-star review.

February 12, 2026

I would give zero stars if possible. We have had our certified used car since Dec. 26, 2025 and have had to take it back at least 6 times to fix a problem with the computer. They keep More

by allysonbutterfield60
Recommend Dealer
No
Employees Worked With
Zachary Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2026

I would give zero stars if possible. We have had our certified used car since Dec. 26, 2025 and have had to take it back at least 6 times to fix a problem with the computer. They keep More

by allysonbutterfield60
Recommend Dealer
No
Employees Worked With
Zachary Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Asano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2026 -

allysonbutterfield60 responded

I would give zero stars if possible. We have had our certified used car since Dec. 26, 2025 and have had to take it back at least 6 times to fix a problem with the computer. They keep saying it will be fixed but after having it multiple days several different times, it still doesn't work. The battery died and they did replace it however the service manager stated it has so " many electrical issues " It should never have been sold as a certified car. I would love to have our money back so we could go elsewhere. We are totally disappointed and disgusted. Robert B

Feb 16, 2026 -

Spitzer Ford Hartville responded

Thank you, Robert, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address any concerns you may have? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you.

February 11, 2026

Robert and David worked to get what I wanted, and delivered. Even down to the paperwork, easy,and fast transaction. Great job! More

by WJNELSONIV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sabatine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Ruby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Sabatine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2026 -

Spitzer Ford Hartville responded

It’s great to hear our team secured the Ford you wanted and made the paperwork process smooth and efficient. Congratulations on your new Ford and thank you for sharing your experience.

February 11, 2026

Service department understood what I wanted done and what problems needed checked. They did it as requested and service was prompt and affordable. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Geitgey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Adorisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2026 -

Spitzer Ford Hartville responded

Thank you for sharing your feedback. We are pleased that Nathaniel and our team clearly understood your Ford F-150’s needs and provided prompt, affordable service.

February 10, 2026

I like the idea when my car was done that I got a video from the mechanic showing me the underneath of my car and show me what he's doing great service More

by Terri5913
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sierra Dieble
Feb 10, 2026 -

Spitzer Ford Hartville responded

Thank you for highlighting our video updates on your Ford EcoSport. It’s great to hear that seeing the underside and the work performed added clarity during your service. Thank you for the 5-star rating.

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