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Spitzer Ford Hartville

Hartville, OH

Overview
Employees
Reviews
Vehicles
4.6
724 Reviews
At Spitzer Ford Hartville we pride ourselves in offering a variety of services at affordable prices and in an hassle-free atmosphere. Whether you're looking for a brand new Escape, F-150, Focus, Fusion, or one of our certified or pre-owned used vehicles, we can help find the perfect match for your budget needs. Our service department is always ready to help with any routine maintenance or larger repairs when needed and if you're more of the D.I.Y. type, our parts department can get you exactly what you need. The service never stops once you visit us here at Spitzer Ford. There's never been a better time to drop on by at our dealership here in 543 West Maple Street Hartville, Ohio, proudly serving drivers from Uniontown, Alliance, Kent and Canton OH. We're very much looking forward to it.
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543 W. Maple Street

Hartville, OH

44632

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Showing 724 reviews

January 13, 2026

My car was handled with care and was done when promised I will return for any service to my car More

by Unicorncleaning22
Recommend Dealer
Yes
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
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Jan 13, 2026 -

Spitzer Ford Hartville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 13, 2026

Robert Bryant was very helpful. Great customer service. His knowledge of the vehicle was wonderful. I would definitely refer him and the Spitzer Ford store in Hartville More

by Mom2ttnt
Recommend Dealer
Yes
Employees Worked With
Robert Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bryant
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Jan 13, 2026 -

Spitzer Ford Hartville responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Ford Hartville are glad to have you as a customer.

January 09, 2026

I've had multiple issues with the same problem and Sierra figured out what it was and fixed it for me More

by mollykerr
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sierra Dieble
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Jan 09, 2026 -

Spitzer Ford Hartville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Hartville to be a positive one. Please don't hesitate to reach out if you need anything else.

January 09, 2026

Great, very helpful. Paul went above and beyond to help me with my car issue. Thank you More

by Karly Renee
Recommend Dealer
Yes
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Report | Print
Jan 09, 2026 -

Spitzer Ford Hartville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Hartville to be a positive one. Please don't hesitate to reach out if you need anything else.

January 08, 2026

Easy scheduling . .on time appointment....great service! Clean waiting area free coffee and water..will definitely be back More

by Ciesielczykfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2026 -

Spitzer Ford Hartville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 08, 2026

Always detailed and very good follow up. .. Love the text features and keeping in touch for all updates and communication More

by BEAGE26
Recommend Dealer
Yes
Employees Worked With
Brandon Adorisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Adorisio
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Jan 08, 2026 -

Spitzer Ford Hartville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Hartville. We look forward to having you as one of our valued customers for many more years to come!

January 01, 2026

Excellent. For my next car, I will go there first They really care about their customers. More

by lisalincoln70
Recommend Dealer
Yes
Employees Worked With
Jonathan Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Mack
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Jan 01, 2026 -

Spitzer Ford Hartville responded

Thanks for your feedback on your recent visit to Spitzer Ford Hartville. It's great to hear that we were able to assist you and that you had such a positive experience.

December 26, 2025

I left after antifreeze leak was repaired and it was not drove to Akron with steam blowing out of hood from antifreeze. Left message- no phone call. Zero - I had to initiate call and reschedule appointment- More

by TOM4GIVEN
Recommend Dealer
No
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Report | Print
Dec 29, 2025 -

Spitzer Ford Hartville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen .Please reach out to mgeitgey@spitzer.com Thank you

December 22, 2025

Service department was fine. They gave me a fair price to repair. The dealership on the other hand was a different story. They offered me less than 1/2 for my trade than the oth More

by BOONE2HUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2025 -

Spitzer Ford Hartville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 21, 2025

I had my car brought up to fix and repair my driver side window Wish I had my car washed when it was up there More

by hwhitted
Recommend Dealer
Yes
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Report | Print
Dec 28, 2025 -

Spitzer Ford Hartville responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

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