Spitzer Jeep RAM Brook Park

Amazing! You guys always do an amazing job! Amazing! You guys always do an amazing job! Love the new car! Beyond happy. You guys always do an amazing job! Amazing! You guys always do an amazing job! Love the new car! Beyond happy. More

Good experience. There was some bait and switchiness on the warranty side of things, but otherwise excellent There was some bait and switchiness on the warranty side of things, but otherwise excellent More

Ashly Worked hard to find a SUV that fit me. She was very knowledgeable and very helpful She was very knowledgeable and very helpful More

The sales area very good, salesman prepared and knowledgeable. Prep is fair, because when I got my used car, it looked like it was prepped by my grand daughter. Not cleaned up well and missing chi knowledgeable. Prep is fair, because when I got my used car, it looked like it was prepped by my grand daughter. Not cleaned up well and missing chip in windshield Service is fair, with 5 times needed to resolve and issue. Wife spent many hours waiting. More

Ashley was great at finding the car I've always wanted! She made the process smooth and easy. Im so glad I contacted her first! She made the process smooth and easy. Im so glad I contacted her first! More

Easy and simple Areil was very customer service oriented and took care of my issue quickly and with ease and took care of my issue quickly and with ease More

Everybody is on there jobs and respectable. .. I would recommend u guys to everyone.. thank you .. I would recommend u guys to everyone.. thank you More

It was very convenient having the shuttle to take me to work. I was in and out. Perfect for my schedule. work. I was in and out. Perfect for my schedule. More

It is unfortunate that I have had to resort to this, but I have been unable to get any return phone calls from Paul Wilson following a conversation we had after a service appointment at this dealership. I have been unable to get any return phone calls from Paul Wilson following a conversation we had after a service appointment at this dealership. I have now had two separate service experiences at this dealership where I was contacted and informed that my vehicle required repairs costing thousands of dollars. The first time, my vehicle was only slightly out of warranty. I went back and forth with Jeep corporate regarding the issue and was eventually told I would be refunded for the repair. I was never issued a refund and, all communication stopped, and I was unable to get in contact with anyone. I raised this issue with the dealership’s Service Manager during my next service visit and was told they would assist me; however, nothing was ever done. During my second experience of being quoted another repair in the thousands of dollars, I pushed back more firmly and was eventually able to get the cost significantly reduced. When I picked up my vehicle, I spoke with Paul, who took my contact information along with emails related to my first issue and said he would look into everything and follow up with me. I never heard back from him. Every time I called and attempted to speak with him, I was told he was in a meeting and would return my call. Weeks later, I am still waiting. The customer service from this service department is, unfortunately, consistent with my experience with Jeep corporate customer service. I do not recommend bringing your vehicle to this service department unless you are prepared to overpay for repairs. More

Ashley was persistent and patient while we did our research. She was able to work out a deal that we are satisfied with. I would recommend Ashley to all interested in a dedicated and helpful sales pe research. She was able to work out a deal that we are satisfied with. I would recommend Ashley to all interested in a dedicated and helpful sales person. More