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Spitzer Jeep RAM Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.3
1,075 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 1,075 reviews

April 29, 2026

Lisa was patient and helpful. She mad me feel seen and it really meant a lot More

by fmbonfiglio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to hear Lisa provided patient and attentive service during your Jeep Compass visit. Knowing you felt seen means a lot to our team. Thank you for sharing your experience.

April 28, 2026

My sales team was awesome in getting me into the Truck Í wanted! Great Service and knowledge of my New Truck! More

by VIZCARRONDO1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Beverley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s fantastic to hear our sales team helped you find the Ram 1500 you wanted. We’re glad their expertise and service made the process smooth. Enjoy every drive in your new truck!

April 28, 2026

Friendly, Courteous helpful, knowledgeable. Checked in while I was waiting to see if I needed anything. Kept me appraised on status. More

by Victomaselli2
Recommend Dealer
Yes
Employees Worked With
Rachel
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Apr 28, 2026 -

Spitzer Jeep RAM Brook Park responded

Hearing that you felt supported with regular updates during your Jeep Grand Cherokee service means a lot. We’re glad our team’s knowledge and attentiveness made a difference. We look forward to assisting you on your next visit.

April 28, 2026

Service Department was quick easy to work with and made my bad experience with a previous dealership excellent by coming there. Top Notch customer service. Will highly recommend to others. More

by Pamhamm74
Recommend Dealer
Yes
Employees Worked With
Service Department i think her name was Rachel
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Apr 28, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to know our service team streamlined your Chrysler Pacifica appointment and improved on your previous experience. We appreciate your recommendation to others. We look forward to assisting you again.

April 28, 2026

They are very good at trying to help you the prices are very high though More

by scottjason075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Tillman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Albores
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Current
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Spitzer Jeep RAM Brook Park responded

Thanks, Scott, for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

April 25, 2026

Came In for an oil change. I use conventional oil, somehow it was switched to synthetic oil and I was never told. Then when I questioned a coupon I was told synthetic has been More

by Cac1016
Recommend Dealer
No
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Apr 29, 2026 -

Spitzer Jeep RAM Brook Park responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

Apr 29, 2026 -

Spitzer Jeep RAM Brook Park responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

Apr 29, 2026 -

Cac1016 responded

Yes, please reach out to me

April 25, 2026

Will never have service done at this dealership again. Will tell everyone I know to avoid service there More

by rcklomfas
Recommend Dealer
No
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Apr 29, 2026 -

Spitzer Jeep RAM Brook Park responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Apr 29, 2026 -

Spitzer Jeep RAM Brook Park responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 24, 2026

The lady helped me with everything I asked. I have handicapped and she was the best More

by SALLYARMS
Recommend Dealer
Yes
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Apr 24, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s wonderful to hear our team could meet all your requests and provide the accommodations you needed. Thank you for trusting us with your Jeep Compass service. We look forward to assisting you again.

April 23, 2026

Good people great services fair price. I've bought 6 cars from them loyal customer More

by bdsweeney45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s fantastic to hear our team provided friendly service and fair pricing for your Ram 1500. Your loyalty across six vehicle purchases truly means a lot. We look forward to helping you again.

April 21, 2026

After picking up my van I realized that filters had been replaced without my knowledge and charged $115. I reached out to the service manager and never received a call back. Spoke with a lady the same day t More

by upswoodward
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Albores
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Apr 22, 2026 -

Spitzer Jeep RAM Brook Park responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

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