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Spitzer Jeep RAM Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.3
1,133 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 1,133 reviews

May 26, 2026

Excellent service, friendly staff, smooth process, and amazing truck selection. Highly recommend this dealership 10/10! More

by MILAGROSV694
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Sandahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s fantastic to hear that our staff provided friendly, efficient support when you chose your used Ram. We’re pleased the process went smoothly and that our truck selection met your expectations. Thank you for recommending us so highly.

May 25, 2026

You receive great customer service at Spitzer motors city in Brookpark, Ohio. The staff is very a knowledgeable about mechanical aspects of all vehicles. Yeah More

by Greg Schneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Mangan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura McKinley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for the five-star review. We’re delighted our team’s mechanical expertise made your Jeep Patriot service smooth and informative. Let us know anytime you need further assistance.

May 25, 2026

LOVE PANDA BEAR MASCOT almost as much as BRUTUS THE BUCKEYE MASCOT AND TONY BLACK! JUST ONE THING. . . when i purchased my JEEP GLADIATOR in 2024 my salesperson PROMISED to send me an autographed PANDA More

by clvbud
Recommend Dealer
Yes
Employees Worked With
Panda Mascot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PANDA BEAR
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May 26, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 25, 2026

Customer service was timely. The service was good. It was an overall good experience. Thanks More

by kambrew
Recommend Dealer
Yes
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May 25, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your positive feedback on the timely service for your Jeep Grand Cherokee. We’re pleased the work met your expectations and that your visit was smooth. We appreciate you choosing us and look forward to assisting you again.

May 24, 2026

Super nice people excellent customer service The people who work in service are very organized and helpful More

by jackgannon88
Recommend Dealer
Yes
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May 24, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to hear our service team was well organized and helpful during your Chrysler Pacifica visit. We appreciate you highlighting the friendly customer service. We look forward to assisting you again.

May 24, 2026

Karen Howard is a true professional with excellent knowledge and excellent people skills and she is a great access to the company ?? More

by WALLACEMADDEN67
Recommend Dealer
Yes
Employees Worked With
Karen Howard
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May 24, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for recognizing our team’s professionalism and expertise. It’s great to know you felt supported during your new Jeep Cherokee purchase. We look forward to assisting you again.

May 23, 2026

Very pleased with the level of communication from Sean and the workmanship. My highest recommendation ! More

by JDMOR3
Recommend Dealer
Yes
Employees Worked With
Sean Mangan
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May 23, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for your recommendation. We’re glad our communication and workmanship met your expectations. We appreciate you trusting us with your Jeep Wrangler Unlimited service.

May 23, 2026 -

JDMOR3 responded

Excellent service from beginning to end !

May 22, 2026

Great atmosphere, great attitude they made us feel welcomed They guided me through every step and answered all questions More

by Josefontanezxx
Recommend Dealer
Yes
Employees Worked With
Fontanez Marangelis and Karen
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May 22, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re thrilled to hear that our team provided a welcoming atmosphere and clear guidance throughout your GMC Canyon purchase. Thank you for choosing us and allowing us to answer all your questions.

May 21, 2026

Getting checked in was easy. Kim clearly communicated the required work and when it would be completed. More

by jsmalheer
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
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May 21, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re glad the check-in process was smooth and that Kim clearly explained the work and completion schedule. Thank you for trusting us with your Jeep; we look forward to supporting your future service needs.

May 20, 2026

Slow an un organized An got my seat covers dirty They couldn't find the paperwork that I paid for the part a week before More

by Jeeprider67
Recommend Dealer
No
Employees Worked With
Ariel Albores
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Albores
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May 25, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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