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Spitzer Jeep RAM Brook Park
Brook Park, OH
831 Reviews
Spitzer Motor City Inc always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 831 reviews
June 28, 2025
Have new Dodge SUV went in for service had a remote issue with key after they checked it out first was told nothing wrong. Then the remote got decoded when somebody tried to steal the car can’t be fixed. I h with key after they checked it out first was told nothing wrong. Then the remote got decoded when somebody tried to steal the car can’t be fixed. I have to pay for it. Insurance or cash. Told them should be under warranty. He said no I cannot explain to Chrysler what’s wrong? You’ll have to pay don’t make any sense. Took car to a different Dealer had that remote fixed with Battery issue in two minutes I just can’t trust Spitzer. More
by Richard. Greene
Employees Worked With
Mike in service
June 26, 2025
Ed was one of the best salesman I ever came across. I told ED what I wanted a he gave me a found me a great car! Great to have met you! I will do business with ED in the future if he hasn't retired. I told ED what I wanted a he gave me a found me a great car! Great to have met you! I will do business with ED in the future if he hasn't retired. More
by fbabypowder
Employees Worked With
ED Petrella
June 13, 2025
I found my salesperson to be quite helpful and knowledgeable about the vehicle leasing process. Logan Schultheis was very instrumental in helping me make my leasing decision. knowledgeable about the vehicle leasing process. Logan Schultheis was very instrumental in helping me make my leasing decision. More
by jvmooresr4854
Employees Worked With
Logan Schultheis
June 03, 2025
Paul Fay in service was super helpful! I called.in he listened to what was needed and was able to squeeze me in same day! Everyone there is friendly! I called.in he listened to what was needed and was able to squeeze me in same day! Everyone there is friendly! More
by fbcollins2011
Employees Worked With
Paul Fay
June 03, 2025
Dave was wonderful, did exactly what he said he was going to do, give raise? to do, give raise? More
by antronwells
Employees Worked With
May 23, 2025
They were quick to help with our needs and we're very knowledgeable about the vehicle. Very good customer service. knowledgeable about the vehicle. Very good customer service. More
by Kevinkohl848
Employees Worked With
May 14, 2025
Most of the deal was done over text. Was ok, tried to raise price above advertised, but then went back down. The process was was quick and easy. The vehicle was not cleaned very well. Wa Was ok, tried to raise price above advertised, but then went back down. The process was was quick and easy. The vehicle was not cleaned very well. Was told detailed was not there. On the way home discovered the wipers didn’t work. So, veh. Was not checked over very well. All salesman would say is warranty would cover it. So now I’m without a vehicle 3 days after buying a new truck. On the plus side your finance guy was very professional and explained everything well. So, experience was ok at best. Need a lot of improvements. More
by Tim
Employees Worked With
Not sure of name
May 11, 2025
I had the best experience at this dealership! Winthrop Defreitas was excellent and worked with me to get me into a new gladiator! Winthrop Defreitas was excellent and worked with me to get me into a new gladiator! More
by Onelovelena
Employees Worked With
May 08, 2025
We had a very good experience at Spitzer Jeep,,/Ram everyone introduced themselves to us and they all asked if we had questions or and needed anything. The whole team wanted to make our experience as everyone introduced themselves to us and they all asked if we had questions or and needed anything. The whole team wanted to make our experience as good as possible. We appreciate that.. good job Spitzer !! More
by Ewtpbull
Employees Worked With
Chris , Jesse
May 07, 2025
My service experience at Spitzer Chrysler Dodge Jeep ram on Brook Park Road as always was a simple and pleasurable experience working with Paul Fay made it such a streamline and simple process. on Brook Park Road as always was a simple and pleasurable experience working with Paul Fay made it such a streamline and simple process. More
by Wjw372
Employees Worked With
