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Spitzer Jeep RAM Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.4
1,019 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 1,019 reviews

March 04, 2026

I’m not a fan of dealerships, but they were the nicest people all around. Can in to get something checked and they showed me everything. More

by Bampaben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing how Lisa and our service team explained every detail during your Jeep Gladiator check. We look forward to helping with any future service needs.

March 03, 2026

The staff was courteous and my service was on time and well done. Love coming here for my service needs. More

by TOMDBATTLE
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
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Mar 03, 2026 -

Spitzer Jeep RAM Brook Park responded

Thanks for letting us know. We’re glad Kim and our team provided courteous, timely service for your Dodge Durango. We look forward to helping with your future service needs.

March 02, 2026

Excellent They took care of me , checked me in , kept me updated and got me in and out . More

by Cashdollaraaliyah2
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Albores
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Mar 02, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for trusting us with your Jeep Cherokee. We’re glad Ariel and our team took care of you, kept you informed, and had you back on the road quickly. We look forward to assisting you again.

March 01, 2026

Ariel was great and informative. I appreciated that he went to pick up the part so I would not have to pay $60 dollars a day for a rental More

by Jess
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Albores
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Mar 01, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s wonderful to hear Ariel provided such clear and helpful service. We’re glad he picked up the part to spare you those daily rental fees and keep your Jeep Wagoneer running smoothly.

March 01, 2026

excellent fast service with great communication lisa was excellent to work with, my jeep was in and out of service fast! More

by mdstein01
Recommend Dealer
Yes
Employees Worked With
lisa
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Mar 01, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing that our team provided fast service and clear communication for your Jeep. We’re glad your vehicle was in and out quickly and that you had a positive experience with our team. We appreciate your 5-star review and look forward to assisting you again.

March 01, 2026

Sean was great! He communicated to me the progress of repairs on my Jeep. He was very professional and knowledgeable. The waiting area was comfortable and clean. More

by fj44134
Recommend Dealer
Yes
Employees Worked With
Sean R Mangan
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Mar 01, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for your five-star feedback. We’re happy our team provided clear updates on your Jeep Grand Cherokee repair with expert guidance. It’s great to hear the waiting area was comfortable and clean.

March 01, 2026

The entire service staff was extremely professional, prompt, and very friendly. I was very impressed with everyone. More

by Eddie Equinox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to hear you found our service staff professional, prompt, and friendly. Thank you for trusting us with your Chevrolet. We’re here whenever you need us.

March 01, 2026

I was without my care for about a week and when I picked up the car it still was not fixed and 4200 is a lot of money only to have to go somewhere else to get the car fix for way less. More

by calshami
Recommend Dealer
No
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
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Mar 04, 2026 -

Spitzer Jeep RAM Brook Park responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 28, 2026

Professional, authentic, knowledgeable,I and accomodating.was very comfortable buying here. This dealership is exceptional More

by pauliewog1028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Beverley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gemelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mckenna
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Feb 28, 2026 -

Spitzer Jeep RAM Brook Park responded

We appreciate you highlighting our team’s authenticity, expertise, and accommodating service. We’re glad you felt so comfortable purchasing your new Ram 1500. Thank you for sharing your experience.

February 28, 2026

It was amazing! I had such a good experience with the service department and they met all my concerns More

by Kyle
Recommend Dealer
Yes
Employees Worked With
Many members of the Service department
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Feb 28, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re glad our service department could address your concerns on your Dodge Ram 1500 and make your visit smooth. Your input motivates our team to keep delivering quality care. Thank you for choosing us for your vehicle’s service.

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