Spitzer Jeep RAM Brook Park

Friendly amazed at the renovations that dealership had Waiting area and complimentary coffee was really good Waiting area and complimentary coffee was really good More

Ed Petrella was wonderful, very helpful, patient, and understanding. He is the best salesman we have ever worked with and made the buying process pleasant. Also, Adam Sow was very helpful and kind! Sales understanding. He is the best salesman we have ever worked with and made the buying process pleasant. Also, Adam Sow was very helpful and kind! Sales department was great. Unfortunately, our experience with the service department was extremely disappointing and concerning. The vehicle we purchased was not delivered in a safe, working condition and should never have been sold. When we first left the dealership, the car did not drive properly, so we returned immediately for inspection. We were later told that multiple major components were faulty and needed replacement, including the differential, rear axle, front axle, driveshaft, and rotors. After waiting several days with little communication, we were informed the car was ready for pickup. However, after driving it just over a mile, the vehicle lost power in the middle of an intersection and had to be towed back to the dealership. We then learned that the service department had installed a rear-wheel-drive axle on an all-wheel-drive vehicle. Due to these serious service errors and ongoing safety concerns, our family decided not to proceed with the purchase. Although we gave the service department opportunities to fix the issues, we no longer felt the vehicle could be trusted to be safe. After significant effort and discussion, the dealership eventually agreed to buy the car back. More

They take your money and use your gas in the car never again come back again come back More

Deceptive practices from the finance department. Deceptive practices. Consumer protection act. Attorney. You'll be contacted Deceptive practices. Consumer protection act. Attorney. You'll be contacted More

I brought my jeep in for service on my four-wheel-drive after having it for two days. They told me the part was on backorder and I have now called twice and it's been months since anyone has called me. after having it for two days. They told me the part was on backorder and I have now called twice and it's been months since anyone has called me. More

It was great he took care that he gave me all the in formation I needed. He was clear and very informative. formation I needed. He was clear and very informative. More

Tony was kind, knowledgeable and quick He made the car buying experience easy and enjoyable. buying experience easy and enjoyable. More

Staff was so nice . Service fast. Lounge is excellent Service was fast and accurate Service fast. Lounge is excellent Service was fast and accurate More

Brought the jeep in for oil change they didn't put the sticker on windshield for mileage or the next change. I had to bring the jeep back a couple days later, I told them about the sticker sticker on windshield for mileage or the next change. I had to bring the jeep back a couple days later, I told them about the sticker More

Great dealership so easy to work with! Very kind and a lot of smiles at the dealership Very kind and a lot of smiles at the dealership More