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Spitzer Jeep RAM Brook Park

Brook Park, OH

4.4
973 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 973 reviews

January 30, 2026

They listened to me and it was done in a timely manner and Mel was also a big help. More

by chriskemock
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
Jan 31, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for choosing Spitzer Jeep RAM Brook Park. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 29, 2026

After I explained to a service advisor why I was there they responded with this is a warranty service. The warranty service agent greeting was friendly and he listened when I explained the issue. I waited More

by MNLGODFREY
Recommend Dealer
No
Employees Worked With
Ariel Albores
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Albores
Feb 01, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 29, 2026

Quick and efficient Lisa took great care of me and was super attentive and professional Did her best to make sure I was satisfied! More

by Zef453
Recommend Dealer
Yes
Employees Worked With
Lisa
Jan 30, 2026 -

Spitzer Jeep RAM Brook Park responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 28, 2026

Service department care about customers. Work is done in a timely manner. The service Manager Frank care about your vehicle and makes sure the work is complete. Great Service More

by ewb4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for choosing Spitzer Jeep RAM Brook Park. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 28, 2026

Pricey, but worth it. Great service. Fast and ahead of schedule. One stop shop for all issues. More

by brodieridgereid
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
Jan 28, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Jeep RAM Brook Park to be a positive one. Please don't hesitate to reach out if you need anything else.

January 28, 2026

Thanks for the service. You did a good job. Completed the tasks that I requested and didn't try to hard. Sell me cuz that would have really annoyed me. More

by martinlutz172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Mangan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for choosing Spitzer Jeep RAM Brook Park. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 24, 2026

Very professional on time with estimate of how long waiting area very clean all employees were very friendly More

by kdkd2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2026 -

Spitzer Jeep RAM Brook Park responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Jeep RAM Brook Park, we look forward to having you as a valued customer for many years to come!

January 24, 2026

He was very helpful. He made me feel very comfortable. I'm deaf and autistic so I was nervous bc it was a new experience and he was very kind and knowledgeable. He made m More

by severus14.kb
Recommend Dealer
Yes
Employees Worked With
Sean Mangan
Jan 24, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Jeep RAM Brook Park to be a positive one. Please don't hesitate to reach out if you need anything else.

January 23, 2026

The people are so nice and understanding My vehicle was finished in a timely matter More

by daveniko86
Recommend Dealer
Yes
Employees Worked With
Crystal
Jan 23, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Jeep RAM Brook Park to be a positive one. Please don't hesitate to reach out if you need anything else.

January 22, 2026

Took my vehicle in for updates. Updates were performed. Did not fix the issue that I had but service was great More

by Ryan31679
Recommend Dealer
Yes
Employees Worked With
Crystal
Jan 22, 2026 -

Spitzer Jeep RAM Brook Park responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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