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Spitzer Jeep RAM Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.4
1,055 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 1,055 reviews

April 02, 2026

It was a great experience, checked in and everything was done promptly and professionally. Would highly recommend the service department to friends and's relatives More

by bneid686
Recommend Dealer
Yes
Employees Worked With
Service adviser was Denise, and the service director Paul Wilson
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Apr 02, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re delighted the check-in and service on your Jeep Compass were handled promptly and professionally. Thank you for recommending our service department to your friends and relatives.

April 02, 2026

Easy experience overall and great staff. The entire process was headache free. Would definitely return again. More

by NPASTA27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your experience with the new Ram 1500. We’re pleased our team kept every step smooth and hassle free. We look forward to assisting you again.

April 01, 2026

Everyone was very pleasant and professional. Answered all of my questions. The waiting room was very nice. More

by cindystiller57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Current
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your experience. We’re glad our team was pleasant, professional, and addressed all of your questions. It’s great to hear you found the waiting room comfortable while we serviced your Jeep.

April 01, 2026

Very good Always good service. I have gotten 3 jeeps from this dealership. I'm very satisfied. More

by Cadmatthews33
Recommend Dealer
Yes
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Apr 02, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 01, 2026

I have had over a hundred dealership experiences and all my good experiences only took place at this dealership. More

by JEROMEHAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s a privilege to learn that out of more than a hundred experiences, ours has consistently stood out. We appreciate you trusting our team with your Jeep Wrangler Unlimited and look forward to serving you again.

March 28, 2026

Nice people nice facility Would recommend this place to my friends it's nice dealing with nice people More

by RONALDBA
Recommend Dealer
Yes
Employees Worked With
Sean
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Mar 29, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for recommending our facility and sharing your positive feedback. It’s great to hear our team provided a smooth service experience for your Jeep Grand Cherokee. We look forward to welcoming you and your friends again.

March 27, 2026

All I needed was a tire rotation. Ariel helped me so much to get me in and out of there. Very nice young man. More

by Okgo
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Albores
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Mar 27, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your experience with your Chrysler Pacifica tire rotation. We’re glad Ariel kept the process efficient and friendly. We look forward to helping with any future service needs.

March 26, 2026

Ariel was great to work with and kept me informed. Jasmine was also very helpful. Cashier not very friendly though. More

by Shope70
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Albores
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Mar 27, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re glad Ariel kept you informed during your Ram service. We apologize the cashier wasn’t as welcoming and appreciate you sharing your feedback.

March 26, 2026

Friendly staff but had a 9a appointment for oil change and tire rotation and didn't get out until almost 11a. Several customers arrived after me, left before me. More

by Jdm90stang
Recommend Dealer
Yes
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Mar 28, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 26, 2026

The service department was clean, the employees were nice and professional. Had diesel oil/filter changed, tires rotated. Was done on time with no hidden surprises or fees. More

by PATSTANFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for highlighting how clean our service area was and that our team treated you professionally. We’re glad your Ram 2500’s diesel oil and filter change along with the tire rotation were completed on time with no unexpected fees. We look forward to helping you again.

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