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Spitzer Jeep RAM Brook Park

Brook Park, OH

4.3
1,040 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 1,040 reviews

March 22, 2026

They all went out of there way get that truck to us much thanks we drove 3 hours get there More

by chopper20102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Sawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Sandahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hope got right lady , Mckenna Bartram
Mar 23, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for making the three-hour trip for your new Ram 1500. We’re glad our team worked hard to ensure your truck was ready when you arrived. Enjoy the ride and safe travels.

March 20, 2026

She was nice and very attentive and everything was taken care of Great customer service More

by sharekareedy
Recommend Dealer
Yes
Mar 20, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re glad to hear our team took great care of your Jeep Wagoneer S and made sure everything was handled smoothly. Thank you for sharing your experience.

March 20, 2026

Super courteous and had me in and out very quickly. I was able to leverage my tire protection to help prevent a higher cost repair and the staff kept me on the loop as they worked on my car More

by TOMDBATTLE
Recommend Dealer
Yes
Mar 20, 2026 -

Spitzer Jeep RAM Brook Park responded

We appreciate you noting how quickly our team worked on your Dodge and kept you informed throughout the process. It’s great to hear the tire protection plan helped you avoid a pricier repair. Please let us know if there’s anything else we can do for you.

March 19, 2026

Everyone was nice and my car was done in a short time and if I was confused on something they explained it to me More

by daveniko86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your experience. Crystal and our service team were pleased to get your Dodge Durango finished promptly and clarify any questions. We appreciate the five-star rating.

March 18, 2026

Outstanding! We purchased a used Jeep Compass from a non-Jeep dealership. We brought our Jeep to Spitzer for an inspection. After the inspection your service team More

by Jennifer Mahnic
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
Mar 19, 2026 -

Spitzer Jeep RAM Brook Park responded

We appreciate you trusting us with your Jeep Compass inspection. It’s wonderful that Kim took the time to walk your daughter through her SUV’s features and maintenance. Please let us know if there’s anything more we can help you with.

March 18, 2026

Easy. Brought the vehicle in for service, waited in the customer area and did some work and it was ready in about an hour More

by JPMONROE1
Recommend Dealer
Yes
Employees Worked With
Denise
Mar 18, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to hear that your Gladiator was ready in about an hour and the customer area allowed you to stay productive. We’re pleased the service visit was smooth and convenient. Feel free to reach out anytime you need assistance with your Jeep.

March 18, 2026

I was very pleased with my recent service experience, so far it appears that my vehicle was serviced correctly. More

by lachelle45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your feedback about your service visit. We’re glad to hear your Ram 1500 is performing well after its service. If you need anything further, please reach out to Lisa so we can help.

March 18, 2026

So i brong my vehicle in to get the recalls tooking care of that went wrong and received a call that a piece was broken trying to do one of the recalls it would be 1600 dollars i can come in and the technic More

by Teddy
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Tony Black
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rosen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Crail
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Boutell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you, Teddy, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 15, 2026

Awesome thanks for helping me get back on track with my truck . I will be back in the future if I need help More

by ROYFR999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Nelich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to hear your Ram 1500 is back on the road smoothly. We appreciate you trusting our team for your service needs. We look forward to helping you again whenever you need assistance.

March 14, 2026

Friendly ? ? I know I dont havecany more words to share . Okay ?? ?? More

by SKRUEGER826
Recommend Dealer
Yes
Employees Worked With
Winthrop Defreitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winthrop Defreitas
Mar 14, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re happy you experienced friendly service during your visit. Congratulations on your new Jeep Cherokee and thank you for the perfect rating. Winthrop enjoyed assisting you.