Back

Spitzer Jeep RAM Brook Park

Brook Park, OH

4.3
1,034 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
Contact Dealership

13001 Brookpark Rd

Brook Park, OH

44142

Directions

By Type

Showing 1,035 reviews

March 18, 2026

Easy. Brought the vehicle in for service, waited in the customer area and did some work and it was ready in about an hour More

by JPMONROE1
Recommend Dealer
Yes
Employees Worked With
Denise
Mar 18, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to hear that your Gladiator was ready in about an hour and the customer area allowed you to stay productive. We’re pleased the service visit was smooth and convenient. Feel free to reach out anytime you need assistance with your Jeep.

March 18, 2026

I was very pleased with my recent service experience, so far it appears that my vehicle was serviced correctly. More

by lachelle45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your feedback about your service visit. We’re glad to hear your Ram 1500 is performing well after its service. If you need anything further, please reach out to Lisa so we can help.

March 18, 2026

So i brong my vehicle in to get the recalls tooking care of that went wrong and received a call that a piece was broken trying to do one of the recalls it would be 1600 dollars i can come in and the technic More

by Teddy
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Tony Black
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rosen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Crail
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Boutell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you, Teddy, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 15, 2026

Awesome thanks for helping me get back on track with my truck . I will be back in the future if I need help More

by ROYFR999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Nelich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to hear your Ram 1500 is back on the road smoothly. We appreciate you trusting our team for your service needs. We look forward to helping you again whenever you need assistance.

March 14, 2026

Friendly ? ? I know I dont havecany more words to share . Okay ?? ?? More

by SKRUEGER826
Recommend Dealer
Yes
Employees Worked With
Winthrop Defreitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winthrop Defreitas
Mar 14, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re happy you experienced friendly service during your visit. Congratulations on your new Jeep Cherokee and thank you for the perfect rating. Winthrop enjoyed assisting you.

March 14, 2026

Easy scheduling. Great communication. Very nice facilities Easy scheduling. Great communication. Very nice facilities Easy scheduling. Great communication. Very nice More

by Matthew.r.pedone
Recommend Dealer
Yes
Mar 14, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your thoughts on your Jeep Wagoneer service. We’re glad scheduling was seamless, our team kept you informed, and you found the facilities welcoming. We appreciate your five-star rating and look forward to assisting you again.

March 12, 2026

With Kim's assistance she kept me informed on what was going on with car from beginning to end and I appreciate that. There was a gentleman that came to me and thanked me for coming in and he was also ver More

by dorseycherelle
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
Mar 13, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s wonderful that Kim kept you informed throughout your Jeep Renegade service and that you felt so welcome during your visit. We’re pleased the clean, pleasant atmosphere and attentive care met your expectations. Thank you for choosing us for your Jeep Renegade service.

March 11, 2026

Very quick, Friendly service. Was very pleased with the work I had done. Thank you so much, I will be using you again More

by Angiromine
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
Mar 11, 2026 -

Spitzer Jeep RAM Brook Park responded

Hello, thank you for sharing your experience. We’re glad our team provided quick and friendly service on your Dodge. Kim and the crew look forward to helping you again.

March 11, 2026

Quick and easy. Very nice people. Took care of me right away. Very clean shop. More

by larry.sanchez83
Recommend Dealer
Yes
Mar 11, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re pleased to hear you enjoyed our quick service and clean facility. Thanks for entrusting us with your Jeep and we look forward to seeing you again.

March 10, 2026

Great customer service. Kim was very pleasant to talk with. The free customer shuttle service was very helpful. More

by Czyzynskirich
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
Mar 10, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to hear that Kim made your visit pleasant and that our shuttle service was useful. Thank you for trusting us with your Ram’s service. We look forward to assisting you in the future.