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Spitzer Jeep RAM Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.3
1,119 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 1,119 reviews

May 18, 2026

Had a great experience buying my Jeep from Dave. Super trustworthy, honest, and easy to work with the entire time. He made the process simple and stress free. Highly recommend him if you’re looking More

by Michael Graines
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Sandahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re delighted to hear your Jeep purchase with David went smoothly and stress free. His honest, straightforward approach is exactly what we strive to deliver. Thank you for recommending us to your friends and family, and we look forward to taking excellent care of them.

May 18, 2026

Dave made buying my new ProMaster a great experience from start to finish. Super helpful, easy to work with, and made the whole process smooth with no pressure. I’ll definitely be sending friends and family More

by Bill Coresos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted
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May 18, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re delighted our team delivered a smooth, pressure-free experience with your new Ram ProMaster. Thank you for planning to send friends and family our way. We look forward to helping you again.

May 18, 2026

Dave Adkins was great! Super knowledgeable and made the process smooth and most importantly fast! Ill never buy a car from anyone other than Dave! More

by Bill Coresos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gemelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s wonderful to hear that your Kia K4 purchase process was smooth and fast. We will share your feedback with our sales consultant. Thank you for choosing us and we look forward to assisting you again.

May 16, 2026

Their policy to charge me $204 when they couldn't find anything wrong with the car was rather puzzling. More

by Wfcharles72
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Albores
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May 17, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again.

May 16, 2026

Oil change was done in timely manner. Didnt get car wash with service Service performed was explained More

by Gigi
Recommend Dealer
Yes
Employees Worked With
Shawn
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May 18, 2026 -

Spitzer Jeep RAM Brook Park responded

Thanks, Gigi, for sharing about your experience with Spitzer Jeep RAM Brook Park. We appreciate your business and hope to see you again soon!

May 16, 2026

Polite and knowledgeable. Took great care in getting my service done. Friendly. No problems. Answered all questions. Great people to working there.. More

by jzhog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Current
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Greathouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s wonderful to hear our team was polite and knowledgeable while servicing your Ram. We’re pleased everything went smoothly and your questions were answered. Please let us know if we can help with any future maintenance.

May 15, 2026

Got nothing good to say. Need to work on there customer service. When a person pulled up,they should not have to wait and hook there hornet to get service. Disappointed from More

by saugustine12.sa
Recommend Dealer
No
Employees Worked With
Kim Boutell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
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May 20, 2026 -

Spitzer Jeep RAM Brook Park responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 13, 2026

Lack of communication. I didn't even meet the person that serviced my car. Use to be he/ or she was would come out and say hello and introduce themselves. Also explain what More

by Bdhughes216
Recommend Dealer
Yes
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May 14, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We’re sorry we didn’t meet that goal in this case, and we’d love the opportunity to see if we can turn this situation around for you.

May 13, 2026

Grease marks on the ceiling from drivers side that extend to the back of van. There is a broken seat belt mechanism on the ceiling in 2nd row. There were screws left in the cup holder. More

by scooterinparma
Recommend Dealer
No
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May 16, 2026 -

Spitzer Jeep RAM Brook Park responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 13, 2026

It was a team effort! They went the bat for me to get the parts needed to repair my car More

by RENEESCHAPEL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s rewarding to see our team come together to source parts for your Jeep Cherokee. Ariel and the service department collaborated to get everything you needed. We appreciate your feedback and look forward to supporting your Jeep in the future.

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