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Spitzer Jeep RAM Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.3
1,106 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 1,106 reviews

May 12, 2026

Very good, thorough explanations of financing options. Good teaching about the cars technology. My second car from Spitzer. More

by WSARMSTRONG2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Chunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Sandahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for choosing us again for your new Jeep Cherokee. We’re glad our team provided clear explanations of financing options and helped you get comfortable with the vehicle’s technology.

May 11, 2026

I had a great experience with the dealership. They all did good. Everyone was friendly. More

by Eross29789
Recommend Dealer
Yes
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May 11, 2026 -

Spitzer Jeep RAM Brook Park responded

Your kind words about our friendly team during your Jeep Grand Cherokee L service are appreciated. We’re glad everything went smoothly and look forward to your next visit.

May 10, 2026

I paid $1,550 for service & when I got back in my vehicle after picking it up they never reset the oil. I then drove 7 miles and the car broke down and flashed multiple error lights. The car doesn't work and More

by BBOGGS
Recommend Dealer
No
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May 14, 2026 -

Spitzer Jeep RAM Brook Park responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 10, 2026

Very little communication I made an appointment on Monday for a Thursday morning. I waited 5 hours to receive a diagnosis for my car. I called and texted 4 times to get an update. I didn't get any response u More

by ros.santini
Recommend Dealer
No
Employees Worked With
Rachel
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May 14, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for your review, Ros. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 10, 2026

I dropped my vehicle off for an oil change and the lady at the desk was very nice and helpful. She took all my info as usual and told me I was ready to go. As I went to leave Sean Mangan came running out Y More

by KISSELLMICHAEL1
Recommend Dealer
No
Employees Worked With
Ian Tillman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Tillman
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May 14, 2026 -

Spitzer Jeep RAM Brook Park responded

We're sorry to hear about your experience, Michael, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

May 10, 2026

Great dealership and the service was top notch. Would recommend this dealership every single time. More

by Jbochin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2026 -

Spitzer Jeep RAM Brook Park responded

We appreciate your recommendation and are glad the service on your Jeep Grand Cherokee met your expectations. Ariel and our team look forward to helping you with any future needs.

May 10, 2026

Good location for me to take my vehicle to. Clean environment. Comfortable atmosphere. I'd recommend it to friends and family. More

by REGGIE98LUV
Recommend Dealer
Yes
Employees Worked With
Rachel
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May 11, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 09, 2026

Fast friendly and professional From check in to the cashier to picking up my vehicle all friendly and professional More

by bryonhejl
Recommend Dealer
Yes
Employees Worked With
Sean mangan
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May 09, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to hear that your Jeep Gladiator service was quick, friendly, and professional from check in through pickup. We look forward to assisting you again.

May 09, 2026

I love the place where we could plug in our computer. Use the free wi fi and get a nice cup of coffee More

by JJMOTTSHAW
Recommend Dealer
Yes
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May 09, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re glad the charging stations and free wifi helped you stay connected, and that you enjoyed our coffee station. Creating a comfortable spot to work is important to us. We look forward to assisting you again.

May 09, 2026

Everyone that I dealt with at the dealership for my appointment was very professional and knowledgeable with the issues I had with the scheduling time and it was resolved immediately and to everyone’s More

by Sdawg1100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Current
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re delighted our team handled your Jeep Wrangler service appointment scheduling so promptly and professionally. We appreciate your feedback and look forward to assisting you again.

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