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Spitzer Jeep RAM Brook Park
Brook Park, OH
953 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 953 reviews
January 13, 2026
I had a major problem that took a long time. Engine replacement. It took about a month or so. In that time, Kim bent over backwards to make sure that I had a suitable vehicle for my use. She tri Engine replacement. It took about a month or so. In that time, Kim bent over backwards to make sure that I had a suitable vehicle for my use. She tried to reassure me that everything would turn out right, and it did. It proved to me that beyond tire, rotations, and oil changes, your mechanics are able to do such major work and I’m thankful they did it on my car. So far, so good. It’s been about a month now with my new engine and it is very nice. More
by Okgo
Verified Customer
January 13, 2026
It was a good experience. Everyone was very helpful and concerned with how I was doing. Work was completed in a reasonable amount of time. Everyone was very helpful and concerned with how I was doing. Work was completed in a reasonable amount of time. More
by jpsanicky
Employees Worked With
Sean
January 11, 2026
Kim was great and very helpful. I appreciated her patience and knowledge of everything. The dealership was very clean and organized. I appreciated her patience and knowledge of everything. The dealership was very clean and organized. More
by cjpc101
January 11, 2026
Best dealer ever They help me to look what I was looking for Thank U guys for Thank U guys More
by LULUGU1964
January 10, 2026
Great customer service and great people! The experience was great as a first time customer The experience was great as a first time customer More
by Reginald.gary1369
January 10, 2026
Excellent service, was completed at the exact time he said it would be and brakes are perfect said it would be and brakes are perfect More
by mandieandrews
January 10, 2026
It was fine this time but not my last time Last time I got my van back filthy with grease and everything in my van was as moved all over including my seat which was almost laying flat got my van back filthy with grease and everything in my van was as moved all over including my seat which was almost laying flat More
by Busybusyma
Employees Worked With
Talked to Lisa
January 09, 2026
I bought a car that was making noise from day one. December 5. It's been 30 days. I was told the nosie was normal and that was all. I called December 17 to bring it in. I brought it in on December 30. December 5. It's been 30 days. I was told the nosie was normal and that was all. I called December 17 to bring it in. I brought it in on December 30. And now I am being told by your mechanics I need all 4 new tired. I am not happy. This should not even be a issue. I feel scammed. I feel like you guys took advantage of me being alone with no car knowledge. More
by Tinamcnatt
