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Spitzer Jeep RAM Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.4
970 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 970 reviews

January 28, 2026

Service department care about customers. Work is done in a timely manner. The service Manager Frank care about your vehicle and makes sure the work is complete. Great Service More

by ewb4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for choosing Spitzer Jeep RAM Brook Park. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 28, 2026

Pricey, but worth it. Great service. Fast and ahead of schedule. One stop shop for all issues. More

by brodieridgereid
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
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Jan 28, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Jeep RAM Brook Park to be a positive one. Please don't hesitate to reach out if you need anything else.

January 28, 2026

Thanks for the service. You did a good job. Completed the tasks that I requested and didn't try to hard. Sell me cuz that would have really annoyed me. More

by martinlutz172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Mangan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for choosing Spitzer Jeep RAM Brook Park. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 24, 2026

Very professional on time with estimate of how long waiting area very clean all employees were very friendly More

by kdkd2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2026 -

Spitzer Jeep RAM Brook Park responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Jeep RAM Brook Park, we look forward to having you as a valued customer for many years to come!

January 24, 2026

He was very helpful. He made me feel very comfortable. I'm deaf and autistic so I was nervous bc it was a new experience and he was very kind and knowledgeable. He made m More

by severus14.kb
Recommend Dealer
Yes
Employees Worked With
Sean Mangan
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Jan 24, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Jeep RAM Brook Park to be a positive one. Please don't hesitate to reach out if you need anything else.

January 23, 2026

The people are so nice and understanding My vehicle was finished in a timely matter More

by daveniko86
Recommend Dealer
Yes
Employees Worked With
Crystal
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Jan 23, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Jeep RAM Brook Park to be a positive one. Please don't hesitate to reach out if you need anything else.

January 22, 2026

Took my vehicle in for updates. Updates were performed. Did not fix the issue that I had but service was great More

by Ryan31679
Recommend Dealer
Yes
Employees Worked With
Crystal
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Jan 22, 2026 -

Spitzer Jeep RAM Brook Park responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 21, 2026

Lack of accountability. Unprofessional manager which leads to unprofessional employees. Uncommunicative. Sales dept is great. Service is lacking. More

by cgeballa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Darnall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gemelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Albores
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2026 -

Spitzer Jeep RAM Brook Park responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 21, 2026

I accidentally scheduled at wrong dealership. I went into cjdr without a scheduled servicing and the service manager said that she could get me in right away. They took my jeep mack and did the r More

by RBECKHAM02
Recommend Dealer
Yes
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Jan 22, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Jeep RAM Brook Park. We look forward to having you as one of our valued customers for many more years to come!

January 20, 2026

Always responsive and amazing, easy to work with will always go to this service center More

by Softballs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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