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Spitzer Jeep RAM Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.4
985 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 985 reviews

February 06, 2026

Friendly people very comfortable quick service Very trustworthy staff, I felt that I could trust them with my vehicle. The price was reasonable and explained to me. More

by rocko3103
Recommend Dealer
Yes
Employees Worked With
Team leader
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Feb 06, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to hear our team provided a welcoming environment and prompt service. We’re glad the transparent pricing earned your trust in caring for your Ram. Thanks for sharing your experience, and we look forward to serving you again.

February 05, 2026

My experience was excellent Lisa and my service check provided great service My service tech showed me everything I needed to know on his computer that was going on with my truck. Very professional More

by Teethompkins
Recommend Dealer
Yes
Employees Worked With
Lisa was my service rep
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Feb 06, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to hear the service check went smoothly. Our technician was glad to walk you through every detail of your Ram’s inspection on the computer. Thank you for acknowledging the professionalism you experienced, and we look forward to taking care of your next visit.

February 04, 2026

She was nice and understanding She was friendly and if something was wrong with my vehicle she would tell me what needs to be fixed and how much More

by daveniko86
Recommend Dealer
Yes
Employees Worked With
Denise
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Feb 04, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for the 5-star rating. We’re glad our team was friendly and took the time to explain needed repairs and costs for your Dodge Durango. We appreciate you trusting us with your service and look forward to assisting you again.

February 02, 2026

All ways a great experience great people to deal with job done right appointments made on time I bought many cars another great experience parts department all ways have what I need all around great staff I More

by viper 22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gemelas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kelly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Barber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Bosze Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Albores
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for your continued trust in our team for your Dodge Challenger. We’re glad to hear appointments stay on time and our parts department always has what you need. We appreciate your loyalty and look forward to serving you again.

February 02, 2026

Very well excellent personality n there to help get you in and fixed up Makes you comfortable if you waiting on them to find out the problem More

by pimpin55
Recommend Dealer
Yes
Employees Worked With
Melanie i think her name
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Feb 03, 2026 -

Spitzer Jeep RAM Brook Park responded

We appreciate you highlighting our team’s helpful attitude during your Chrysler Pacifica Hybrid service. It’s great to know we could make you feel comfortable while diagnosing the issue. Please reach out if there’s anything else we can do for you.

January 31, 2026

This dealership is amazing! They are always there to help and their knowledge and experience is extra extraordinary More

by d.dapollo
Recommend Dealer
Yes
Employees Worked With
Frank
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Jan 31, 2026 -

Spitzer Jeep RAM Brook Park responded

Thanks for sharing your thoughts about your experience with Spitzer Jeep RAM Brook Park. We appreciate your business and hope to see you again soon!

January 31, 2026

Dealership was excellent. Everyone O worked with was good. Waiting room was comfortable. The time it took to complete was better than expected More

by jmroczka
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
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Jan 31, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 31, 2026

I love that they were able to fix my truck so quickly and solve the issue that was blown off for a year by the dealership I bought from ! So grateful!! More

by rebelgirl7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 31, 2026

Nice people. Quick service. No complaints! I will be going back again for my next service appointment! More

by Danhamilton414
Recommend Dealer
Yes
Employees Worked With
Ian Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Tillman
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Feb 01, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 31, 2026

Our warranty was with Chrysler Corp they were the one who were the cause of the length of the repair More

by Richmusolf1945
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
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Feb 01, 2026 -

Spitzer Jeep RAM Brook Park responded

Providing a positive experience is our top priority, Rich, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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