Spitzer Jeep RAM Brook Park

Ashley was great at finding the car I've always wanted! She made the process smooth and easy. Im so glad I contacted her first! She made the process smooth and easy. Im so glad I contacted her first! More

Easy and simple Areil was very customer service oriented and took care of my issue quickly and with ease and took care of my issue quickly and with ease More

Everybody is on there jobs and respectable. .. I would recommend u guys to everyone.. thank you .. I would recommend u guys to everyone.. thank you More

It was very convenient having the shuttle to take me to work. I was in and out. Perfect for my schedule. work. I was in and out. Perfect for my schedule. More

It is unfortunate that I have had to resort to this, but I have been unable to get any return phone calls from Paul Wilson following a conversation we had after a service appointment at this dealership. I have been unable to get any return phone calls from Paul Wilson following a conversation we had after a service appointment at this dealership. I have now had two separate service experiences at this dealership where I was contacted and informed that my vehicle required repairs costing thousands of dollars. The first time, my vehicle was only slightly out of warranty. I went back and forth with Jeep corporate regarding the issue and was eventually told I would be refunded for the repair. I was never issued a refund and, all communication stopped, and I was unable to get in contact with anyone. I raised this issue with the dealership’s Service Manager during my next service visit and was told they would assist me; however, nothing was ever done. During my second experience of being quoted another repair in the thousands of dollars, I pushed back more firmly and was eventually able to get the cost significantly reduced. When I picked up my vehicle, I spoke with Paul, who took my contact information along with emails related to my first issue and said he would look into everything and follow up with me. I never heard back from him. Every time I called and attempted to speak with him, I was told he was in a meeting and would return my call. Weeks later, I am still waiting. The customer service from this service department is, unfortunately, consistent with my experience with Jeep corporate customer service. I do not recommend bringing your vehicle to this service department unless you are prepared to overpay for repairs. More

Ashley was persistent and patient while we did our research. She was able to work out a deal that we are satisfied with. I would recommend Ashley to all interested in a dedicated and helpful sales pe research. She was able to work out a deal that we are satisfied with. I would recommend Ashley to all interested in a dedicated and helpful sales person. More

I thank you very much for the efforts you have put into assisting me. You are, without a doubt, an excellent team—both in your interactions with customers and in the quality of the repairs performed on my assisting me. You are, without a doubt, an excellent team—both in your interactions with customers and in the quality of the repairs performed on my car. More

Did not perform proper oil change procedure and disrespectful customer service and lack of proper communication disrespectful customer service and lack of proper communication More

The whole crew were so nice and helpful the moment I went in until I left. Thank you for all your generosity in until I left. Thank you for all your generosity More

Great It was a great experience Thats all Have a great day! Have a great night! day! Have a great night! More