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Spitzer Jeep RAM Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.4
1,022 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 1,022 reviews

March 07, 2026

Grossly over priced quotes from a driver side rear tail light unit. With matching gross cost for labor. More

by cbsmithrnmba
Recommend Dealer
No
Employees Worked With
Idk. However she was the nicest lady who was very courteous and professional, and quickly got me an answer.
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Mar 11, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Mar 11, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 07, 2026

It was a little long at end but overall good We were treated very kindly More

by pbailes05
Recommend Dealer
Yes
Employees Worked With
Anthony Nemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Nemi
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Mar 07, 2026 -

Spitzer Jeep RAM Brook Park responded

We appreciate your feedback on your new Jeep Grand Cherokee purchase. While we regret the delay toward the end of your visit, we’re glad our team treated you kindly. We hope to welcome you back soon.

March 05, 2026

Brought truck in for work. 3.5 days passed and no one touched it. No work was done. Now have reschedule everything around again to drop it off again. More

by Christinafbagley
Recommend Dealer
No
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Mar 11, 2026 -

Spitzer Jeep RAM Brook Park responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly.

Mar 11, 2026 -

Spitzer Jeep RAM Brook Park responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly.

March 04, 2026

I’m not a fan of dealerships, but they were the nicest people all around. Can in to get something checked and they showed me everything. More

by Bampaben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing how Lisa and our service team explained every detail during your Jeep Gladiator check. We look forward to helping with any future service needs.

March 03, 2026

The staff was courteous and my service was on time and well done. Love coming here for my service needs. More

by TOMDBATTLE
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
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Mar 03, 2026 -

Spitzer Jeep RAM Brook Park responded

Thanks for letting us know. We’re glad Kim and our team provided courteous, timely service for your Dodge Durango. We look forward to helping with your future service needs.

March 02, 2026

Excellent They took care of me , checked me in , kept me updated and got me in and out . More

by Cashdollaraaliyah2
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Albores
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Mar 02, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for trusting us with your Jeep Cherokee. We’re glad Ariel and our team took care of you, kept you informed, and had you back on the road quickly. We look forward to assisting you again.

March 01, 2026

Sean was great! He communicated to me the progress of repairs on my Jeep. He was very professional and knowledgeable. The waiting area was comfortable and clean. More

by fj44134
Recommend Dealer
Yes
Employees Worked With
Sean R Mangan
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Mar 01, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for your five-star feedback. We’re happy our team provided clear updates on your Jeep Grand Cherokee repair with expert guidance. It’s great to hear the waiting area was comfortable and clean.

March 01, 2026

The entire service staff was extremely professional, prompt, and very friendly. I was very impressed with everyone. More

by Eddie Equinox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to hear you found our service staff professional, prompt, and friendly. Thank you for trusting us with your Chevrolet. We’re here whenever you need us.

March 01, 2026

Ariel was great and informative. I appreciated that he went to pick up the part so I would not have to pay $60 dollars a day for a rental More

by Jess
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Albores
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Mar 01, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s wonderful to hear Ariel provided such clear and helpful service. We’re glad he picked up the part to spare you those daily rental fees and keep your Jeep Wagoneer running smoothly.

March 01, 2026

excellent fast service with great communication lisa was excellent to work with, my jeep was in and out of service fast! More

by mdstein01
Recommend Dealer
Yes
Employees Worked With
lisa
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Mar 01, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing that our team provided fast service and clear communication for your Jeep. We’re glad your vehicle was in and out quickly and that you had a positive experience with our team. We appreciate your 5-star review and look forward to assisting you again.

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