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Spitzer Jeep RAM Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.3
1,083 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 1,083 reviews

May 04, 2026

All of y'all was great. The experience was wonderful and that's all I have to say. More

by RBRASON4631
Recommend Dealer
Yes
Employees Worked With
Ed
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May 04, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re delighted our team made your service experience so positive. Thank you for trusting us with your Jeep. We look forward to assisting you again.

May 03, 2026

Was told not to come back because I complained about the deceptive bill I received and caught them adding charges to the bill that I didn't agree on or ask for on top of extra diagnosis charges. More

by z1titleist
Recommend Dealer
No
Employees Worked With
Ariel Albores
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Albores
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May 07, 2026 -

Spitzer Jeep RAM Brook Park responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 02, 2026

The dealership is exceptionally clean and the staff are knowledgeable and very polite and courteous. More

by tsweeney1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re delighted to hear you found our facility so clean and our team both knowledgeable and courteous. Thank you for entrusting us with your Jeep Wrangler service. We look forward to assisting you again.

May 02, 2026

Great experience. Car was ready when promised. Enjoyed snacks while waiting. Will definitely be back again. More

by LarryH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Horvat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for the five-star review and for trusting us with your Jeep Cherokee service. We’re pleased your vehicle was ready on schedule and that you enjoyed the snacks while you waited. We look forward to serving you again.

May 02, 2026

Good. Tony is excellent and knowledgeable Tony communicates well and helps make a smooth purchase process More

by JOHNROSSLEWIS26
Recommend Dealer
Yes
Employees Worked With
Anthony Nemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Nemi
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May 02, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re thrilled Anthony’s expertise and clear communication helped make your purchase process smooth. Congratulations on your new Jeep Cherokee and thank you for sharing your positive feedback.

May 02, 2026

You charged me 2000k and don't fix the problem. Terrible service and experience Very bad More

by EJMURRAY10
Recommend Dealer
No
Employees Worked With
Ariel Albores
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Albores
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May 06, 2026 -

Spitzer Jeep RAM Brook Park responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 30, 2026

The dealership was accommodating and willing to work with me. Ed was excellent!! He was very friendly and didn’t pressure me at all More

by PORACHJOE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you, Joe! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Spitzer Jeep RAM Brook Park.

April 30, 2026

I would personally like to thank Kim for her efforts in keeping me a happy customer with Jeep Products, she went above and beyond to ensure the proper repairs were made prior to my vehicle going out of war More

by brownbrian132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mangan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Laura McKinley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s wonderful to hear Kim went above and beyond to make sure your Jeep Grand Cherokee got the needed repairs before warranty expiration. We’re grateful for your 5-star rating and pleased she kept you happy with our service. Thanks for sharing your experience!

April 29, 2026

Lisa was patient and helpful. She mad me feel seen and it really meant a lot More

by fmbonfiglio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to hear Lisa provided patient and attentive service during your Jeep Compass visit. Knowing you felt seen means a lot to our team. Thank you for sharing your experience.

April 28, 2026

My sales team was awesome in getting me into the Truck Í wanted! Great Service and knowledge of my New Truck! More

by VIZCARRONDO1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Beverley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s fantastic to hear our sales team helped you find the Ram 1500 you wanted. We’re glad their expertise and service made the process smooth. Enjoy every drive in your new truck!

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