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Spitzer Jeep RAM Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.3
1,089 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 1,089 reviews

May 05, 2026

They listened and worked with me on what I needed for my trade. I was happy with the deal More

by TIMMYPITTS
Recommend Dealer
Yes
Employees Worked With
Anthony Nemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Nemi
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May 05, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to hear Anthony took the time to understand what you needed for your trade and helped you secure a deal you’re happy with on your new Dodge Durango. Thank you for trusting us with your purchase.

May 05, 2026

Poor attitude,ridiculous reason for a long wait for a 10-15 minute job.I could have done it myself in far less time More

by josephscavone1948usmc
Recommend Dealer
No
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May 08, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for this feedback, Joseph. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 05, 2026

Ive been a ford and GM guy ! This is my first Jeep . And I was very impressed with the whole experience from purchase to service More

by Brokenwheelal
Recommend Dealer
Yes
Employees Worked With
At arrival in the service area was a female sorry not sure of her name . She was very professional
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May 05, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to learn that your first Jeep purchase and Gladiator service impressed you. Hearing from a longtime Ford and GM enthusiast makes this feedback especially rewarding. We look forward to keeping your Jeep running smoothly.

May 05, 2026

With no appointment I came in for an oil change. Prompt curious service. Thanks Lisa. Will return. More

by dmg109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re pleased you could swing by for a quick oil change on your Dodge Charger and that Lisa helped make things smooth. Thank you for sharing how efficient the service was. We look forward to your next visit.

May 04, 2026

The problem was not fixed the first time however the department got me right in to fix the issue More

by pokerguy323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for choosing Spitzer Jeep RAM Brook Park. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 04, 2026

Quick, easy convenient no hassles Rachel was very kind. The dealership was very clean. The waiting area was really really nice. More

by Addygrace4
Recommend Dealer
Yes
Employees Worked With
Rachel
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May 04, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for the five-star rating. We’re glad the service on your Subaru Legacy was efficient and straightforward and that you found our facility clean and the waiting area inviting. We look forward to assisting you again.

May 04, 2026

All of y'all was great. The experience was wonderful and that's all I have to say. More

by RBRASON4631
Recommend Dealer
Yes
Employees Worked With
Ed
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May 04, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re delighted our team made your service experience so positive. Thank you for trusting us with your Jeep. We look forward to assisting you again.

May 03, 2026

Was told not to come back because I complained about the deceptive bill I received and caught them adding charges to the bill that I didn't agree on or ask for on top of extra diagnosis charges. More

by z1titleist
Recommend Dealer
No
Employees Worked With
Ariel Albores
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Albores
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May 07, 2026 -

Spitzer Jeep RAM Brook Park responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 02, 2026

The dealership is exceptionally clean and the staff are knowledgeable and very polite and courteous. More

by tsweeney1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re delighted to hear you found our facility so clean and our team both knowledgeable and courteous. Thank you for entrusting us with your Jeep Wrangler service. We look forward to assisting you again.

May 02, 2026

Great experience. Car was ready when promised. Enjoyed snacks while waiting. Will definitely be back again. More

by LarryH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Horvat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for the five-star review and for trusting us with your Jeep Cherokee service. We’re pleased your vehicle was ready on schedule and that you enjoyed the snacks while you waited. We look forward to serving you again.

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