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Spitzer Kia Cleveland

Cleveland, OH

4.7
2,242 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you. One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates. There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible. Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is. We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 2,242 reviews

April 26, 2026

All right Everything was all right. Jacqueline was on point & knew her job.. She's great. More

by dawnmeno2
Recommend Dealer
Yes
Employees Worked With
Jacqueline Bernald
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline Bernald
Apr 27, 2026 -

Spitzer Kia Cleveland responded

Dawn, thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Jacqueline and our team here at Spitzer Kia Cleveland.

April 25, 2026

George was a pleasure to work with. So was the management team from front desk to finance! A truly down to earth sales team. I didn’t feel pressured or pushed into any decisions made d More

by Shanroveri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell
5.0
This rating includes all reviews, with more weight given to recent reviews.
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2026 -

Spitzer Kia Cleveland responded

It’s great to hear that George R. along with our front desk and finance teams made your experience relaxed and straightforward. We’re thrilled you felt comfortable choosing your GMC and appreciate your recommendation.

April 24, 2026

I don't know who Richard Watkins is. The person who has helped me twice is Rachel. She is incredible!! She was very helpful and kind. More

by HeidiHelms
Recommend Dealer
Yes
Employees Worked With
Richard Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Watkins
Apr 24, 2026 -

Spitzer Kia Cleveland responded

Thank you for the 5-star review. We're thrilled you received such kind and helpful care during your two visits and look forward to serving your Kia Seltos again.

April 24, 2026

They were very nice, helpful, and went out of their way to give me quality service. More

by ryanmarblestone
Recommend Dealer
Yes
Employees Worked With
Richard Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Watkins
Apr 24, 2026 -

Spitzer Kia Cleveland responded

Thanks for highlighting Richard and our team’s effort to deliver quality service for your Hyundai Palisade. We appreciate you choosing us for your maintenance needs and look forward to helping you again.

April 24, 2026

We had special circumstances in our new car purchase, leaving us with limited time to get everything set up and executed. George was so helpful and responsive in meeting our needs to get us exactly the c More

by Jbstarr101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Masa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Spitzer Kia Cleveland responded

We’re glad George R. addressed your time constraints and helped you secure your new Kia EV9. Your recommendation is deeply appreciated by our team. Thanks for sharing your experience with us.

April 23, 2026

I was very disappointed with the service. After waiting extra time, the detailing was still incomplete and areas were missed. For the cost, I expected a much higher level of quality. I would More

by Denarcy
Recommend Dealer
No
Employees Worked With
Detailers to clean my car
April 23, 2026

Took me 3 trips for them to try and fix my car and was told after they had my car for 3 weeks that their master mechanic said that it wasn't designed to lock from the passenger outside door handle button. More

by Richard Ballard
Recommend Dealer
No
Employees Worked With
Ariella Cancel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariella Cancel
Apr 26, 2026 -

Spitzer Kia Cleveland responded

Richard, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

Apr 26, 2026 -

Spitzer Kia Cleveland responded

Richard, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

Apr 26, 2026 -

Richard Ballard responded

Let's set up a meeting with Freddy Mansour and Randy to address the problem. Call me you have my number.

April 22, 2026

They are accommodating and flexible. They are professional and keep their word. Prices are reasonable. More

by updegrovee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

Spitzer Kia Cleveland responded

It’s wonderful to hear our service team was accommodating, professional, and kept their word while servicing your Kia Soul. We’re glad you found our pricing reasonable and that we met your expectations. We look forward to assisting you again.

April 22, 2026

Larry And Spitzer Kia made my second lease a great experience and gave me more than I expected More

by joshuatte26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Saydeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Spitzer Kia Cleveland responded

Thank you for choosing Kia for your second lease and sharing your feedback. We’re delighted Larry exceeded your expectations. Enjoy your new Kia, and we look forward to assisting you again soon.

April 21, 2026

Working with George was the best, he listened to me and what my needs were and where I wanted to be with a new car. He found the perfect car for me. Not the first car I’ve bought from him and it won’t be t More

by Carmen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Masa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Spitzer Kia Cleveland responded

It’s great to know George R. took the time to understand your needs and helped you find the right vehicle. Thank you for your continued trust and we look forward to assisting you again.

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