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Spitzer Kia Cleveland

Cleveland, OH

Overview
Reviews
Vehicles
4.9
1,912 Reviews
Call Dealership (216) 600-0941
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,912 reviews

May 09, 2025

Curtesy, 100% Knowing how and macking sure customers is understanding how the process is done, My salesman George Woods ,did so good moving me out of my old car into my new car ,I'm very happy to be Ge More

by babanadadvor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick,finance , George R. Woods
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May 09, 2025

Came into look at a specific car. George met us outside and was very helpful. The car was actually on the lot clean and ready to drive. Only negative while we were there was the fi More

by Ninet1gt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
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May 08, 2025

Wife and I bought a car about a month ago from this dealership. 2017 Terrain. Leaks every time it rains leaving a puddle on the driver side floor. Took vehicle back they serviced it and said it was fix More

by Zilla33ssj4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rich the leak guy that only works on Thursday
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May 06, 2025

Everyone there is very nice, George has sold to my family Kia s fantastic job More

by maryferretti1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, George R. Woods, Michael Mansour
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May 06, 2025 -

Spitzer Kia Cleveland responded

Mary, Congratulations on your new vehicle and welcome to the- Spitzer Kia West family. We are honored that you chose our dealership for this car buying experience with George was so pleasant. We look forward to the next opportunity to serve your vehicle needs again.

May 06, 2025

The dealership was was clean and comfortable although busy on my visit. We had an excitingly wonderful experience with our Salesman, Matthew Sorma, who very courteous and showed great professionalism. Ve More

by peachtree1114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Sorma
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May 06, 2025 -

Spitzer Kia Cleveland responded

Thank you for your time and feedback. We appreciate hearing feedback from customers like you! We are so pleased to hear that Matthew was able to provide you with quick and convenient service. Please let us know if there is anything else we can assist you with , we would love to help.

April 30, 2025

I truly thought I was not able to get the actual car I wanted, the Kia Sportage since I couldn't prior to getting my last car. And on top of that a brand new 2025! Josh Cole, my salesman actually made i More

by msrae7777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Cole , Michael Rosado
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Apr 30, 2025 -

Spitzer Kia Cleveland responded

Congratulations on your new vehicle! We are so appreciative of the opportunity to work with you, and we are glad that Josh took great care of you and met your automotive needs. It is our pleasure to assist you in any way possible. Thank you and safe travels!

April 21, 2025

George was absolutely amazing 10/10 service ! I’m so glad I went with my first gut and chose him. More

by Seona hereford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
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Apr 21, 2025 -

Spitzer Kia Cleveland responded

Seona, On behalf of everyone here at- Spitzer Kia West, thank you for providing us with this amazing review and 5-Star feedback. Please let us know if we could assist you, we would love to help!

April 14, 2025

George was fantastic! Asked what we wanted! Did not push for anything extra! Best salesman ever by far! More

by rachel102184
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
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Apr 15, 2025 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this positive review! We strive for 100% customer satisfaction, and we are so glad that George provided you with the A+ service that you deserve. We hope for an opportunity to work with you again!

April 10, 2025

We had a great experience with our recent service appointment. My car needed several things done and our service advisor Rachel Lewis kept my husband informed. Rachel was pleasant and professional. More

by colemae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
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Apr 11, 2025 -

Spitzer Kia Cleveland responded

Thank you for your wonderful review! We are so glad that Rachel kept you and your husband well informed throughout your recent service visit. Your satisfaction means so much to us. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 08, 2025

I make my appointments every single time. And I have very good experience. I recommended everybody. For service More

by lousasic79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
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Apr 08, 2025 -

Spitzer Kia Cleveland responded

Thank you for your positive review and recommendation! Your safety and satisfaction are our utmost priorities and we are glad that our team consistently provides you with a top-notch experience. We hope that you continue to choose us for all of your future automotive needs!

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