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Spitzer Kia Cleveland

Cleveland, OH

4.7
2,189 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you. One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates. There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible. Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is. We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 2,190 reviews

March 28, 2026

Thanks ? ? Appreciate the service and kept me updated with everything Great great great great More

by waldronclark
Recommend Dealer
Yes
Employees Worked With
Richard Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Watkins
March 28, 2026

He was fast and friendly gave me updates He remembered what I need and got the parts for me and help me with my car More

by Leosueme2
Recommend Dealer
Yes
Employees Worked With
Chris
March 28, 2026

I’m very pleased with the service and sales I’ve received from Spitzer KIA west sense 2013. More

by Rocket
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2026 -

Spitzer Kia Cleveland responded

We appreciate you trusting us with your sales and service needs since 2013. George R. is pleased to know you’re satisfied with your new Kia and our support over the years. Thank you for your loyalty and we look forward to assisting you again.

March 28, 2026

Terrible! I was told 60 to 90 minutes. It took over 2 hours. Other customers came in after me and left before me. Why schedule an appointment time if that mean More

by TONYM92979
Recommend Dealer
No
Employees Worked With
Ariella Cancel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariella Cancel
March 27, 2026

Didn't solve my problem Didn't keep me updated Kept trying to recreate a random problem instead of taking it apart and looking for the issue More

by Tilly2020
Recommend Dealer
No
March 27, 2026

They made it fast and easy and took care of everything even a recall so I was happy to hear that when waiting the salesman that we bought our car from remembered us right away even remember my son's name More

by MICKYNPAM
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariella Cancel
Mar 27, 2026 -

Spitzer Kia Cleveland responded

Thank you for the five-star review and for letting us know Ariella and our team provided fast, easy service on your Kia Telluride and even handled the recall. It’s great that Ariella remembered your family’s names and made you feel welcome. We appreciate your feedback about the play area and will explore adding new crayons and coloring options for the little ones.

March 26, 2026

Took care of issue all covered by warranty! It was a pleasure to work with Jacqueline! More

by THESKIFAM
Recommend Dealer
Yes
Employees Worked With
Jacqueline Bernald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline Bernald
Mar 27, 2026 -

Spitzer Kia Cleveland responded

We’re delighted Jacqueline handled your Kia warranty repair so smoothly. Thank you for sharing your experience. We’re here if you need any further service.

March 26, 2026

Jaci is the absolute best. Always gets us in and out quickly with a smile on her face. She is courteous, prompt, knowledgeable, and informative. We are so glad she’s back. More

by richardbeeman111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Bernald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

Spitzer Kia Cleveland responded

Thank you for sharing how Jacqueline made your Kia EV9 service seamless and pleasant. We’ll be sure to let her know you appreciate her courteous and knowledgeable approach. We look forward to assisting you again soon.

March 26, 2026

George was so helpful and patient. He listened to what I was looking for and what I was willing to spend. He showed me a bunch of options until he found exactly what I was looking for. More

by terrymyersjr73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

Spitzer Kia Cleveland responded

We’re delighted George R. took the time to understand your needs and helped you find the ideal used Kia Sportage Hybrid. Thank you for choosing us, and enjoy every moment behind the wheel.

March 26, 2026

Very courteous, helpful staff. Ariella was very helpful and greeted us as soon as we arrived. More

by GW
Recommend Dealer
Yes
Employees Worked With
Douglas Goldie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariella Cancel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

Spitzer Kia Cleveland responded

It’s great to hear our team provided a welcoming experience during your Kia Soul service. We’re glad Ariella greeted you right away and offered helpful assistance. Feel free to reach out when you need us again.

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