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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,931 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,931 reviews

June 20, 2025

I have just purchased my 2nd car from this dealership and honestly I have never met a nicer group of people. from the service center to the sales department everyone was very helpful and full of knowledgeabl More

by m.anna96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walid Chaiban, Michael Mansour
June 19, 2025

I would like to thank randy Maggio at Spitzer kia Cleveland he was very helpful he let me know what was happening with my claim and he got the job done. Thank u so much More

by Bethrpalus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Maggio
Jun 20, 2025 -

Spitzer Kia Cleveland responded

Thank you for leaving us this positive review! Providing thorough and efficient service is so important to us, and we are glad that Randy's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 17, 2025

Everyone was very helpful and answered all my questions. I felt comfortable with Damon Swann he wasn’t pushy at all. Where most salespeople are. More

by maggielee5879
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I never met any of these people listed
Jun 17, 2025 -

Spitzer Kia Cleveland responded

Thank you for your kind review! We work extremely hard to ensure our guests are comfortable with their visit, and we are glad that Damon took great care of you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

June 13, 2025

Was interested in a specific vehicle, however, and speaking with Cindy she explained the different models and makes of the Sportage and was very detailed about the vehicle. I commend her for taking th More

by Kylie D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Smith
Jun 13, 2025 -

Spitzer Kia Cleveland responded

Kyle, Thank you for taking the time to leave Cindy this wonderful review! We strive for 100% customer satisfaction, and we are glad that Cindy provided you with the quality care that you deserve. She will be honored to hear of your kind words. Please do not hesitate to give us a call if you have any further questions or concerns.

June 11, 2025

Belinda has been wonderful to work with in service. She always takes care of me and my son Liam. More

by Mary O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Jun 12, 2025 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive review, Mary! We are so glad that she consistently provides you and your son with top-notch service. Our guest's safety and satisfaction are our utmost priorities and we hope to see you again the next time you are in need of automotive service.

June 07, 2025

George at Spitzer Kia in Cleveland is always the most helpful and very personable. Anytime my family needs to return a lease and get a new one, we always go to Spitzer and we always work with George! The More

by rachyl.lemmerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods, Stephen Donat
Jun 09, 2025 -

Spitzer Kia Cleveland responded

Thank you for your wonderful review! We are so glad that George could get you into a vehicle that you love- while providing you with 5-star service. He will be honored to know how confident you are in his efforts. Wishing you the safest of travels in your new K4 until we meet again!

June 07, 2025

Ely was friendly and prompt. The dealership was clean. It is centrally located as well. More

by Jayaujla87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ely
Jun 09, 2025 -

Spitzer Kia Cleveland responded

Thank you for leaving Ely this positive review! Offering quality and efficient service is so important to us, and we are glad that Ely provided you with nothing less. We wish you safe travels and we hope for an opportunity to work with you again!

June 05, 2025

I was very comfortable in dealing with Mr. George Woods, he is honest and advisor person, Thank you so much. More

by Mo24susu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Jun 05, 2025 -

Spitzer Kia Cleveland responded

Thank you for sharing your wonderful review! We are so glad that George took great care of you and ensured your experience with us was as pleasant as possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

June 05, 2025

Leased a new Kia recently from Spitzer Kia and had a wonderful experience. Salesman Emmanuel Sims provided a very reassuring and comfortable experience answering my questions and was easy going and kno More

by smieyal
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Caudill
Jun 09, 2025 -

Spitzer Kia Cleveland responded

Thank you for your excellent review! We are so glad that Emmanuel took great care of you and ensured your experience with us was as pleasant as possible. Your satisfaction means so much to us. On behalf of the entire team- congratulations on your new Kia!

June 01, 2025

Pretty friendly staff that are there to help you through the process of getting your vehicle serviced More

by carlosestevez43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Jun 05, 2025 -

Spitzer Kia Cleveland responded

Thank you for your positive review! We are glad that our team was both kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

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