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Spitzer Kia Cleveland
Cleveland, OH
2,291 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you.
One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates.
There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible.
Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is.
We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,291 reviews
May 13, 2026
Just wanted a simple oil change they told us on Wednesday last week that we had to come on Monday this week. Did not take an appointment appointments for oil change. Had to wait an hour and a half for oil if last week that we had to come on Monday this week. Did not take an appointment appointments for oil change. Had to wait an hour and a half for oil if they took appointments, maybe it wouldn't take that long receptionist was kind of not friendly not rude just not friendly More
by POOH68BEAR
Verified Customer
May 12, 2026
Good service. ..expensive but good. The service is first rate and the popcorn is very good. ..expensive but good. The service is first rate and the popcorn is very good. More
by agpfilms22
May 11, 2026
Jacqueline was absolute amazing and happy person to deal with!! Jacqueline made the appointment so much better with!! Jacqueline made the appointment so much better More
by mccropp74
May 11, 2026
They did not accept my $10 off any oil change coupon that 8 received in the mail 8 received in the mail More
by Burt B
Employees Worked With
May 11, 2026
Great customer service skills. Prompt fast service. Definitely a pleasure to get my car serviced here. Prompt fast service. Definitely a pleasure to get my car serviced here. More
by Shawn 78
Employees Worked With
May 10, 2026
worst experience ever filing a claim with Kia and BBB will not be returning and Michael Mansour still had not sent me the inspection on my car that asked for 3 times already or has returned my calls will not be returning and Michael Mansour still had not sent me the inspection on my car that asked for 3 times already or has returned my calls More
by nls313
Employees Worked With
Michael Mansour
May 10, 2026
Larry Saydeh at Spitzer Kia in Brookpark was a pleasure to work with. He was knowledgeable, patient, & kind-hearted. He worked hard to earn my business and didn't pressure me. He made my car buying experie to work with. He was knowledgeable, patient, & kind-hearted. He worked hard to earn my business and didn't pressure me. He made my car buying experience enjoyable, and I'm so grateful our paths crossed. I would highly recommend him to friends and family. More
by Kia Buyer
May 09, 2026
My experience was good, the service department is always helpful. The sales reps were definitely a bit direct with me, pushing me to potentially buy a new car. While I considered it, my initial no was not e helpful. The sales reps were definitely a bit direct with me, pushing me to potentially buy a new car. While I considered it, my initial no was not enough and they did loop in their manager to try and convince me further. Ultimately, I did not leave with a new car given my own personal reasons. More
by MEZAOMIE
May 09, 2026
Belinda helped me out and was amazing! Very knowledgeable and helped me out even when we had to wait on parts to deliver. Very knowledgeable and helped me out even when we had to wait on parts to deliver. More
by joelybill1
May 08, 2026
Service writers are courteous, knowledgeable of the product and needs to keep them in excellent shape product and needs to keep them in excellent shape More
by c.maruna
