Spitzer Kia Cleveland

Friendly and Helpful I went there with a specific used car in mind, which sold the day before. Josh was patient and looked at multiple cars that fit the criteria I was loo I went there with a specific used car in mind, which sold the day before. Josh was patient and looked at multiple cars that fit the criteria I was looking for. More

Car purchase going bad turned good We came to Spitzer to look at a particular car that was advertised and reviewed by us with Spitzer chat. When we looked at the car it was not as adv We came to Spitzer to look at a particular car that was advertised and reviewed by us with Spitzer chat. When we looked at the car it was not as advertised or expected in several material descriptions I was very disappointed We had researched for several days before choosing Spitzer over a number of competitors based on the advertised information We drove the car in question and it met our expectations However the material items that were missing or misrepresented to us was still a big issue I told the sales people they would have to make a great deal with me in order to get me to buy that car which was different than expected They did that and we ended up buying the car They added some missing items made a significant reduction in the price and treated us kindly I would call this a “saved sale” I was very much ready to walk out and start all over again But they did what we asked and we ended up with a closed deal Congratulations to the team at Spitzer More

Very happy Loved it very friendly and my daughter loves her car . Was hard for her to decide but George was great. Work with her until see was happy. Thanks Loved it very friendly and my daughter loves her car . Was hard for her to decide but George was great. Work with her until see was happy. Thanks More

Fast, Easy Great Customer service At first I was a little discouraged that I had to leave my vehicle to be serviced with no expected date of service from Kia. But from the time I calle At first I was a little discouraged that I had to leave my vehicle to be serviced with no expected date of service from Kia. But from the time I called about the recall on my vehicle I was met with professionalism, Clarity and quickness to get me to the next step in the process. My experience with both the telephone employees and the onsite employees was refreshing. I especially appreciated the extra smiles and sense of humor from Desmond Peebles at Kia on Brookpark. He checked my vehicle in to service and set me up with a rental and made It a very smooth transition. Fast, Easy Great Customer service. More

My experience was amazing and the service was awesome I'm so pleased with the service and experience it was an amazing day. All of the people who helped me today made today so much better. I'm so pleased with the service and experience it was an amazing day. All of the people who helped me today made today so much better. More

Kia Sorento Josh D. was great to work with. Answered all our questions without hesitation. Probably the easiest time buying a car! Every one was helpful and pleas Josh D. was great to work with. Answered all our questions without hesitation. Probably the easiest time buying a car! Every one was helpful and pleasant. They showed use additional products, but didn't pressure us to buy. Overall great experience! More

Awesome experience Josh was great to work with , he showed us exactly what we wanted to see and did not try to sell us anything different just to make a sale. The time Josh was great to work with , he showed us exactly what we wanted to see and did not try to sell us anything different just to make a sale. The time he spent with us we felt he was very helpful and did not run around between other customers, we felt we were his main focus. I would gladly recommend him to anyone who is looking to buy a new car. More

Excellent service He gave us a direct answer and didn’t beat around the bush with it. He was very informative and explained what he did and how he did it thoroughly. He gave us a direct answer and didn’t beat around the bush with it. He was very informative and explained what he did and how he did it thoroughly. More

Spitzer Kia— Actually enjoyed buying a car Appreciated our experience with George at Spitzer Kia. No high pressure sales job. He was patient with us as we considered a couple different options. Appreciated our experience with George at Spitzer Kia. No high pressure sales job. He was patient with us as we considered a couple different options. And once we made up our minds there was no game playing with price — simply presented us with the deal they could offer. More

Very Professional I had an early appointment, and I wasn’t in the best mood. When I arrived I was immediately welcomed by Desmond Peebles. He was very polite and profes I had an early appointment, and I wasn’t in the best mood. When I arrived I was immediately welcomed by Desmond Peebles. He was very polite and professional. He got me all checked in and addressed any of my concerns without having to ask someone else. The facility is always clean, and they even have free snacks and a kids waiting area which is a plus. More