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Spitzer Kia Cleveland
Cleveland, OH
2,353 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you.
One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates.
There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible.
Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is.
We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,353 reviews
June 14, 2018
Excellent experience We stopped at the dealer at 7 pm knowing that they were closing at 8 - we planned to just look around. We never thought that we would be able to work We stopped at the dealer at 7 pm knowing that they were closing at 8 - we planned to just look around. We never thought that we would be able to work anything out on such a short time frame. We spoke with Jon Gemelas who was extremely helpful. He listened to what our needs were in a car, offered suggestions, and took us on a test drive. He then worked up numbers numerous ways - weighing leasing vs purchase and trade in vs no trade. He also spoke often with his manager to get us exactly what we were looking for. The staff - sales associate (Jon Gemelas), manager (Freddy Mansour), and finance manager (Jeremy Zabell) all stayed well past closing to finalize everything and we left with our new car! Everyone was very accommodating, friendly, and patient with all of our questions, We would definitely recommend this dealer. More
by MRPandBAP
June 14, 2018
Pleasant Experience Jon was a nice guy, as were all the people we dealt with through the entire process. Took less than 4 hours from the time we showed up until the time Jon was a nice guy, as were all the people we dealt with through the entire process. Took less than 4 hours from the time we showed up until the time we were taking our new vehicle home. We would go back in the future. More
by DFox
June 12, 2018
Quick and efficient I wasn’t expecting to make a purchase at this dealership. However, I had done extensive research on pricing for the car I was looking at. I found thei I wasn’t expecting to make a purchase at this dealership. However, I had done extensive research on pricing for the car I was looking at. I found their cars to be more than fairly priced, the sales person I worked with (Kiyyah) was awesome, to the point, and efficient. Overall great experience and I walked out a happy customer with a new car. More
by jjrj2288
Employees Worked With
Vincent Viscusi, Kiyyah Jawad
June 12, 2018
Great experience at this dealership Desmond was helpful and told me what was wrong with my car without trying to push anything on me. The staff was pleasant to talk to and I look forward Desmond was helpful and told me what was wrong with my car without trying to push anything on me. The staff was pleasant to talk to and I look forward to purchasing another car here once the time comes More
by Cmm239
Employees Worked With
Desmond peebles
June 12, 2018
Excellent experience I went in with a list of cars that I was considering, but I hadn't decided on anything. Josh listened to what I wanted in a car and I loved the first I went in with a list of cars that I was considering, but I hadn't decided on anything. Josh listened to what I wanted in a car and I loved the first one he brought out. He was super friendly and made the process as easy as possible, even though I hadn't come prepared to buy a car. He went above and beyond to make sure I felt comfortable with the car and to get me on the road. More
by HelenaR
Employees Worked With
Joshua Valentine
June 12, 2018
Smooth Marlene did a fantastic job. She was very professional and a lot of help. She made the transaction very smooth. I would highly recommend her. Marlene did a fantastic job. She was very professional and a lot of help. She made the transaction very smooth. I would highly recommend her. More
by JohnB
Employees Worked With
Vincent Viscusi, Arleen Robles
June 11, 2018
Very Easy & Pleasant Came here from Kia of Bedford, where I had a horrible experience. Did a little research online into their inventory, walked in, and Josh helped me thr Came here from Kia of Bedford, where I had a horrible experience. Did a little research online into their inventory, walked in, and Josh helped me through the whole thing. Super easy, and I got a great used car for a great price! More
by Grygon
Employees Worked With
Vincent Viscusi, Joshua Valentine
June 11, 2018
Prompt service and great salespeople Soon as you pulled up for service there was someone to assist you. Desmond was a great and he informed you of everything that would be repaired or ser Soon as you pulled up for service there was someone to assist you. Desmond was a great and he informed you of everything that would be repaired or serviced. More
by Pat
Employees Worked With
Other Employees :
Desmond Peebles, Kim Boutell, Vincent Viscusi, Mike Balis, Josh Darnall
June 10, 2018
Great service Everybody was friendly and helpful in getting me in to a car I need and will recommend my friends to buy a car here at Spitzer Kia Everybody was friendly and helpful in getting me in to a car I need and will recommend my friends to buy a car here at Spitzer Kia More
by Eddieg347
June 10, 2018
Amazingly caring This dealership really does care about you and your needs. I went there with a low budget and they made it work. I drove off the lot in a new car with This dealership really does care about you and your needs. I went there with a low budget and they made it work. I drove off the lot in a new car with a smile on my face. I will be forever grateful. I would recommend them to everyone. Josh Darnell in sales and Jeremy zabell will take great care of you. More
by Jadesibert
