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Spitzer Kia Cleveland

Cleveland, OH

4.7
2,333 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you. One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates. There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible. Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is. We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 2,333 reviews

May 12, 2018

Sensitive to one's needs and likings They have the most polite dealers I've visited and we have purchased many cars. Our salesman Jim Parson makes it happen and gets u what you want. More

by debbie and Joey Bruner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Parson, Kim Boutell, Vincent Viscusi, Brian Kaufman, Mike Balis, Arleen Robles
May 11, 2018

Found Out After the Fact I expressed that one of my number one wants in the car was the voice activated phone I had in previous cars. I was told by Arleen and Josh that the So More

by Don4bebp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Freddy Mansour
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Viscusi, Josh Darnall, Arleen Robles
Jun 01, 2018 -

Spitzer Kia Cleveland responded

We're sorry to hear you were unhappy with your experience and understand the importance of having features to make your drive more convenient. Our Management team hopes to work towards a more positive resolution and will reach out to you shortly. Thank you for bringing this to our attention.

Jun 08, 2018 -

Don4bebp responded

Spitzer Kia responded to my review on 6/1 that they would reach out to me shortly with some resolution. It is now 6/8 and I have not heard anything. I am happy to work with them to restore my faith in this dealership, but I have yet to hear anything.

Jul 20, 2018 -

Don4bebp responded

It is now 7/20 and I have not heard a word from Spitzer Kia. I am happy to work with them to resolve my issue.

May 10, 2018

Fantastic Everyone was so friendly and helpful. I really appreciated all the work and time they put into helping me. My salesperson was the best. I will definit More

by RJPerry26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Viscusi, Carisa Cosenza
May 09, 2018

Gary Grow Sales Excellence I worked with Gary Grow in the past and have purchased several vehicles from him over the years. He is the consummate professional and his customer s More

by Busyb143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary V. Grow
May 08, 2018

I always go back to Gary! I have purchased a total of 5 vehicles from Gary. My needs range from personal to commercial. Gary has always found the right car or truck to fit More

by Jason H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary V. Grow
May 08, 2018

Great service I have bought my last two cars from Gary Grow and it was such a hassle free pleasurable experience. He is knowledgeable and helpful. I would definitel More

by Brian d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary V. Grow
May 07, 2018

Absolutely Amazing! Had an excellent time here and how amazing the services was Josh and Jeremy are amazing guys they were sincere in their efforts,kind friendly and real More

by Scion2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Darnall
May 07, 2018

Gary Grow is the man to see! I’ve dealt with Mr. Grow several times in the past looking for a new vehicle. He is outstanding! Open communication He is here for you... L More

by caraTom1011
Recommend Dealer
Yes
Employees Worked With
Gary V. Grow
May 07, 2018

What a GREAT team at Kia Spitzer! I went to Kia to see what they could do to put me in a new car. I had the great pleasure of working with Justin in sales and Jeremy in finance. WHAT More

by lyrix06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cieslinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Cieslinski and Jeremy Zabell
May 05, 2018

Excellent assistance Brought a vehicle that covered all my requirements and within my price-range. Employees were friendly and made sure everything was explained before I More

by olds433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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