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Spitzer Kia Cleveland

Cleveland, OH

4.8
2,007 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you. One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates. There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible. Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is. We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 2,007 reviews

October 20, 2025

I have nothing to say for my review but one thing I will say is I had no issues when getting into a new lease over all I give them 5 stars if I could I would give them more stars More

by MADMATT990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Spitzer Kia Cleveland responded

Thanks for sharing your thoughts about your experience with Spitzer Kia Cleveland. We appreciate your business and hope to see you again soon!

October 18, 2025

Spitzer service techs are the best. Rachel was my tech and kept me well informed of the progress. She went out of her way to assist this “mature” lady. Thank you!! More

by R&L S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Donat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Caudill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Markiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2025 -

Spitzer Kia Cleveland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Kia Cleveland. We look forward to having you as one of our valued customers for many more years to come!

October 18, 2025

Belinda Frost in the service department was very helpful. She definitely take good care of customers. More

by WJSL_PR
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Oct 19, 2025 -

Spitzer Kia Cleveland responded

Thank you for choosing Spitzer Kia Cleveland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 17, 2025

I sent in a perfectly good car and got back complaints about the brakes. And I lost my speakers. I feel that it was caused damaged by you for extra money now I need three speakers, so i'm not happy at all More

by Margej48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Zabell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Mansour
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Donat
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Foose
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Maggio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Spitzer Kia Cleveland responded

We're sorry to hear about your experience, Marge, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 16, 2025

Service was excellent. They even washed my front window on the inside!!the dealership manager made sure l was satisfied with the service More

by Jkotsy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Marullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2025 -

Spitzer Kia Cleveland responded

Thanks for sharing your thoughts about your experience with Spitzer Kia Cleveland. We appreciate your business and hope to see you again soon!

October 16, 2025

George Woods is the reason we came back to this dealership. He is the best and we would only deal with him. More

by Lucyrokas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

Spitzer Kia Cleveland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Kia Cleveland.

October 15, 2025

Very professional team. George was an outstanding salesman. I bought a used 2018 Kia Sportage and I had problems with the sunroof operating correctly. George and the staff w More

by storm0706
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

Spitzer Kia Cleveland responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 15, 2025

Just to busy and hard to get in with so many cars in the lot .Waiting are could be updated and more comfortable. More

by Donrald
Recommend Dealer
Yes
Employees Worked With
Randy
Oct 15, 2025 -

Spitzer Kia Cleveland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 14, 2025

Losing oil, proved to dealer three times. Last visit lost a quart of gas in 300 mi Not correcting problem Taking me for a ride. On 3rd oil consumption test More

by KIMBUCKTWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Freddy Mansour
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mansour
1.0
This rating includes all reviews, with more weight given to recent reviews.
Belinda Frost
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carmella Gullas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Montague
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darius Roberts , Tabitha Barowick
Oct 18, 2025 -

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 13, 2025

Pleasant informative, and a comfortable experience I would like to think the whole service team for answering my questions getting me in and out in a timely fashion, very professional More

by cdcurry01
Recommend Dealer
Yes
Employees Worked With
Rachel I think
Oct 13, 2025 -

Spitzer Kia Cleveland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Kia Cleveland. We look forward to having you as one of our valued customers for many more years to come!