Spitzer Kia Cleveland

The ladies who checked me in were great when my car was done the lady pulled my car up away from the snow so I wouldn't get my interior wet and all the people in service were friendly and great done the lady pulled my car up away from the snow so I wouldn't get my interior wet and all the people in service were friendly and great More

I will start off by saying Belinda Frost goes above and beyond with her customers!! Very knowledgeable, courteous, respectful, and takes care of her customers! That is very important for me. Also, the mast beyond with her customers!! Very knowledgeable, courteous, respectful, and takes care of her customers! That is very important for me. Also, the master mechanic they had to put the engine that went out on my Kia Optima knows what he is doing! Other than that, the cashiers may have been having a bad day when I went to get my paperwork and sign. Don’t know if it was a supervisor that was at their window doing paperwork and standing over them, but not very friendly. Not going to say how the car is doing as of yet only drove it around the coroner from the dealership. Bad weather as well and didn’t go on the freeway as of yet! But was told if anything is not good or working I can always bring the car back! Thank you! More

Wonderful and polite employees, clean environment, the worker gets you the best deal they possibly can, working with what YOU can provide at the time. Pleasant all the way around. worker gets you the best deal they possibly can, working with what YOU can provide at the time. Pleasant all the way around. More

Very friendly, waiting area was clean and bright Service woman checked my tires to make sure they were wearing evenly and tread depth was good woman checked my tires to make sure they were wearing evenly and tread depth was good More

They did a excellent job with us detail to detail and exactly what we want and very good customer service they didn't miss a beat everyone that talk to us was very professional and nice that's what made exactly what we want and very good customer service they didn't miss a beat everyone that talk to us was very professional and nice that's what made me want to lease the truck More

George was the very best not pushy worked with us very welcoming what a pleasure we had no intentions of buying last night but he made the process so easy and was so helpful i will definitely tell my frie welcoming what a pleasure we had no intentions of buying last night but he made the process so easy and was so helpful i will definitely tell my friends or any one i know looking for a car thank you again More

Everyone was great at the dealership with helping me choose a vehicle to walking me through process. choose a vehicle to walking me through process. More

My car was taken to Spitzer Kia due to a voluntary recall to have the brake lines replaced due to their corrosion due to road salt when I made the appointment the gentleman that took the appointment was rath to have the brake lines replaced due to their corrosion due to road salt when I made the appointment the gentleman that took the appointment was rather Kurt and standoffish every time I go to the dealership for routine maintenance or recalls, I am barrage with sales people wanting to “” buy my car and get me into a newer car no matter how many times I’ve told them this car has sentimental value and I’m not selling. I asked many times to stop asking yet they persist. I get barrage with junk mail with the same offers. They do not know how to stop. More

Great service The techs keep you upto date on the progress also I had question about trading the car and a sales person (josh) was right there to discuss with me progress also I had question about trading the car and a sales person (josh) was right there to discuss with me More

Always professional She was knowledgeable friendly customer oriented Explained every thing in a clear manner customer oriented Explained every thing in a clear manner More