Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Spitzer Kia Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.7
2,156 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you. One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates. There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible. Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is. We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
Contact Dealership
View Awards

3414 Brookpark Road

Cleveland, OH

44134

Directions

By Type

Showing 2,156 reviews

March 03, 2026

Quick and very perfessional and kind They were very funny and easy to get along with More

by Fishelgeorge03
Recommend Dealer
Yes
Employees Worked With
Rachel
Report | Print
Mar 03, 2026 -

Spitzer Kia Cleveland responded

It’s great to hear that servicing your Kia Sportage was prompt and that our team’s professional and friendly approach made the experience enjoyable. Your five-star rating means a lot. We look forward to assisting you again.

March 02, 2026

Spent over two hours for a door locking problem and they looked at the wrong part of the door and I had to reschedule at a different time total waste of my time More

by Richard Ballard
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariella Cancel
Report | Print
Mar 02, 2026 -

Spitzer Kia Cleveland responded

Thank you for bringing this to our attention, Richard, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 02, 2026

Friendly, service oriented, engaging employees, no pressure, great atmosphere, convenient, helpful, straight forward, honest, informative More

by Terrigneaux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Donat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Saydeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was friendly
Report | Print
Mar 02, 2026 -

Spitzer Kia Cleveland responded

It’s wonderful to hear our helpful, honest, and straightforward approach made your used Honda Civic purchase enjoyable. Thank you for recognizing our engaging employees, relaxed atmosphere, and convenient process.

March 01, 2026

Incredible & professional service They were very informative & caring & took the time to explain what are needs were More

by ncnunnari
Recommend Dealer
Yes
Employees Worked With
Belinda & Joe
Report | Print
Mar 01, 2026 -

Spitzer Kia Cleveland responded

Thank you for highlighting our team’s professional and caring approach during your Kia Seltos service. We’re glad we could take the time to explain every detail. We look forward to helping you again.

March 01, 2026

Ari greeted me as I drove through the door. She knew who I was and had the paper work ready to go. She was pleasant and courteous. More

by c.maruna
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariella Cancel
Report | Print
Mar 01, 2026 -

Spitzer Kia Cleveland responded

We’re thrilled that Ariella welcomed you as soon as you arrived, had your paperwork ready, and ensured a pleasant and courteous visit. We look forward to assisting you again.

March 01, 2026

The salesman George opened the door for my son and I and welcomed us in and made us feel at home , the showroom was bright and cheerful ! George is a great salesman and Mate Tamas the finance manager was gr More

by Mriccota707
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mate Tamas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2026 -

Spitzer Kia Cleveland responded

It’s wonderful to hear George R. greeted you and your son in our bright showroom and that Mate’s finance expertise made your Kia Forte purchase seamless. Thank you for sharing your experience. Congratulations on your new Forte and enjoy every drive!

February 28, 2026

I had a wonderful experience at Spitzer Kia! I came in to the dealership reluctantly, nervous about dealing with car salesman and the entire process, as well as being in a mood due to outside ci More

by csbellamy1996
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Saydeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2026 -

Spitzer Kia Cleveland responded

Congratulations on your new Kia Seltos and thank you for sharing your experience. We’re pleased Luis and Larry listened to your needs and explained financing and leasing clearly. It’s wonderful our team could put you at ease and even keep your little one entertained.

February 27, 2026

It's been a while, but I remember it being decent. I was interested in seeing how much I would get for my Kia and was looking for a used minivan or a three row SUV More

by Dunsun79
Recommend Dealer
Yes
Report | Print
Feb 28, 2026 -

Spitzer Kia Cleveland responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Kia Cleveland!

February 26, 2026

Excellent service, professional and knowledgeable employees Very clean dealership, thank you for taking such great care of my KIA Soul. More

by lacibug1016
Recommend Dealer
Yes
Employees Worked With
Jacqueline Bernald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline Bernald
Report | Print
Feb 27, 2026 -

Spitzer Kia Cleveland responded

Thank you for recognizing Jacqueline and our service crew for professional and knowledgeable work. We’re glad our clean facility and attention to your Kia Soul met your expectations. We appreciate your trust and look forward to caring for your Kia on future visits.

February 26, 2026

CRAP! Burn and churn...no intimacy, just a #...no personal touch...I will be changing dealerships! They suck! More

by shandy4u6
Recommend Dealer
No
Employees Worked With
Ariella Cancel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariella Cancel
Report | Print
Feb 28, 2026 -

Spitzer Kia Cleveland responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Feb 28, 2026 -

Spitzer Kia Cleveland responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

1
2
3
...
216