Spitzer Kia Cleveland

When you go here, make sure you ask for Mary! Mary really understood what I was looking for in my next car and helped me make the process seamless. I don't know a lot about cars, so going to a de Mary really understood what I was looking for in my next car and helped me make the process seamless. I don't know a lot about cars, so going to a dealer is always stressful for me. Mary and her team definitely changed my perspective on going to car dealers. More

Best dealer experience I’ve ever had. Jenna, our salesperson really went the extra mile to assure our happiness. Jenna, our salesperson really went the extra mile to assure our happiness. More

Spitzer is a great dealership. My Sales person was George. He found the right car for me. Mike was great in Financing. They worked together to send home with a nice, new car. Thank My Sales person was George. He found the right car for me. Mike was great in Financing. They worked together to send home with a nice, new car. Thanks! More

I went to this location on Monday. Ely was my salesman. When i tell u that he took the time to listen to what i needed to get the right vehicle for my family in my budget. He found me Ely was my salesman. When i tell u that he took the time to listen to what i needed to get the right vehicle for my family in my budget. He found me exactly what i asked for he even found a vehicle that had the things i wanted but didnt need. It was dope. I will br coming back for his service. Ask for Ely he wears glasses and loght skinn he will get you right More

Worked with George and Freddy. Freddy, the manager, was very pleasant to deal with and accommodated my needs perfectly. George was great from start to finish. He was understanding Freddy, the manager, was very pleasant to deal with and accommodated my needs perfectly. George was great from start to finish. He was understanding and empathetic to my issues and even helped me connect my Kia to the app and pair my phone and he sat in the car and showed us how to use the features before we pulled away. I have now gotten three cars at this dealership and will see them again when it's time for #4. Thanks Spitzer Kia! More

The finance dept only had 2 jobs: 1. pay off my trade 2. send the new car title to my credit union. I traded in my old car for a Soul at Spitzer Kia June 4. By mid July they still h pay off my trade 2. send the new car title to my credit union. I traded in my old car for a Soul at Spitzer Kia June 4. By mid July they still had not paid off my trade. I was hit for a payment for a car I’d sold over a month before. Spitzer’s solution? Simple; stop your autopay. (??) It took days to get them to send the payoff. Even then, they were a few dollars short and I had to make up the difference. By July 18, they still have not released a title or memorandum on my new vehicle (after 6 weeks!) and I cannot register it until they do. They put you on hold and fail to call back so you have to drive out there to talk to anyone. Latest “story“ -the HR department (riiiight) is waiting for the BMV to transfer the title. (Still). I’m to call end of business tomorrow for an update. My temp registration expires Sunday. So- if you buy a car through Spitzer..Good Luck. More

Worked with Eli, this was both of our first times with this and he was amazing!! I highly recommend that you guys come and work with him. He was very informative and helped this first process with me a br this and he was amazing!! I highly recommend that you guys come and work with him. He was very informative and helped this first process with me a breeze. More

Had a great experience. My sales associate was Mate.go see him if you need a car. My sales associate was Mate.go see him if you need a car. More

Great overall experience. Belinda Frost is the consummate professional in handling customers throughout their visit. Belinda Frost is the consummate professional in handling customers throughout their visit. More

Mary was an extreme pleasure to work with! After decades of purchasing cars, we found the unicorn in the car sales industry! Approachable, attentive, and with excellent interpersonal skills, M After decades of purchasing cars, we found the unicorn in the car sales industry! Approachable, attentive, and with excellent interpersonal skills, Mary helped us make a great choice for our family! Highly recommend her! More