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Spitzer Kia Cleveland

Cleveland, OH

Overview
Reviews
Vehicles
4.9
1,812 Reviews
Call Dealership (216) 600-0941
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,812 reviews

March 20, 2024

Good service clean and knowledgeable Belinda frost did a great job explaining everything going on with the car More

by rocks13to5084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
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Mar 20, 2024 -

Spitzer Kia Cleveland responded

Thank you for sharing the positive experience you had with Belinda! We are so glad that she could provide you with top-notch service. We hope that you continue to choose us for all of your future automotive needs!

Helpful
March 18, 2024

Michael Mansour was a great salesman. The dealer ship was a great buying experience. They made the buying process quick and easy. Thank you More

by Ben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Michael Mansour
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Mar 20, 2024 -

Spitzer Kia Cleveland responded

Ben, Thank you for your positive review and recommendation! We are thrilled that Michael could provide you with a 5-star experience. We greatly appreciate the opportunity to work with you. Wishing you the warmest congratulations on your new ride!

Helpful
March 15, 2024

Excellent communication and follow-up from the service adviser, Briann Beerwa. I needed some questions answered and keys programmed. They took me in right away and completed work within a half-hour. I wil More

by SokeA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Beerwa
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Mar 20, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving Briann this wonderful review! We are overjoyed that she could provide you with the A+ service that you deserve. Our guests' satisfaction is our utmost priority. Safe travels!

Helpful
March 14, 2024

Service department is on the ball. Youseff Albeik treated me like I was someone special More

by Didi444
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kim Boutell, Freddy Mansour, George R. Woods, Paul Mlady
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Mar 15, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving Youseff this positive review and recommendation! We appreciate your business. Please do not hesitate to let us know how the team may serve you again!

Helpful
March 13, 2024

The service department was no help they would not listen to what I was telling them More

by timothydixon1234tcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Caudill
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Helpful
March 13, 2024

Excellent service from Belinda Frost. She is a caring and a very helpful lady. Her service was excellent. More

by Mmey07
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Hernandez, Belinda Frost
Report | Print
Mar 14, 2024 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us! We are so glad that Belinda could get your automotive needs taken care of- quickly and efficiently. We wish you safe travels!

Helpful
March 13, 2024

Everyone was friendly & professional. My sales person, George Woods, was also informed and genuinely cared about the best outcome for me. More

by Jane.wilmink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, George R. Woods
Report | Print
Mar 13, 2024 -

Spitzer Kia Cleveland responded

We are honored to have had the opportunity to work with you, Jane! Thank you for taking the time to leave George this wonderful review and recommendation. We look forward to servicing your automotive needs for years to come.

Helpful
March 11, 2024

Great hospitality , very good communication during the entire process. Very knowledgable and took good care of us. More

by sadie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Mate Tamas
Report | Print
Mar 12, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your kind review! Offering 5-star service is always our goal, and we will be sure to provide you with nothing less in the future. Please drive safely!

Helpful
March 11, 2024

Joseph is as very patient and polite . Service is very good he was wonderful. Thank you More

by Cherylbanks59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
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Mar 11, 2024 -

Spitzer Kia Cleveland responded

Joseph greatly appreciates your positive review! It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know!

Helpful
March 10, 2024

My overall experience at Spitzer Kia West was excellent. Belinda Frost was very attentive to my needs and she explained everything clearly and thoroughly. All staff members I encountered were friendly and h More

by Maura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost, Carmella Gullas
Report | Print
Mar 11, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving us this positive review! It's wonderful to know that Belinda was both helpful and informative. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
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