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Spitzer Toyota Monroeville

Monroeville, PA

4.8
1,036 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,036 reviews

May 06, 2025

Excellent service from sale to service. Very fast service and staff were all so pleasant. More

by mjnardozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis in service and amber in cashier
May 06, 2025 -

Spitzer Toyota Monroeville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 05, 2025

It was easy to get an appointment. The work was completed quickly and as always, everyone is friendly and helpful. More

by regina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
May 05, 2025 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 01, 2025

James Thomas is a quality Service Manager that listens to my concerns/requests and when I pick up my vehicle everything is 100% complete. No worries on my part. More

by Gary Wenning
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
May 01, 2025 -

Spitzer Toyota Monroeville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

April 30, 2025

Deana hicks is the best at what she does highly recommend her as rep for service More

by Tantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Apr 30, 2025 -

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 29, 2025

Level of service good. If waiting for car, can’t book appointment on line. Expensive More

by Lindag2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter, Deana Hicks
Apr 30, 2025 -

Spitzer Toyota Monroeville responded

Linda, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

April 24, 2025

James Thomas and Spitzer Toyota did a nice job On completing my annual state inspection for my Corolla. James even sent a little video of the inspection taking place. More

by Ricknikon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Apr 25, 2025 -

Spitzer Toyota Monroeville responded

Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 23, 2025

Always nice people and good service. Very recommend. I gave been either them over 5 years and will continue. More

by Natalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Apr 23, 2025 -

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come!

April 19, 2025

Spitzer took care of my Camry, now I own a RAV4 and will be taking it to them for services. More

by Vince D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Apr 19, 2025 -

Spitzer Toyota Monroeville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 18, 2025

Charles Carter did a nice job, he even called the next day to explain why we thought there was a missed service (there wasn’t).. thanks! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles carter, Deana Hicks
Apr 19, 2025 -

Spitzer Toyota Monroeville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.

April 13, 2025

James Thomas and Charles Carter are both excellent service representatives for Spitzer Toyota in Monroeville, Pennsylvania. Also, my inspection appointment and my second appointment for an oil chan More

by Corolla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier
Apr 13, 2025 -

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come!

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