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Spitzer Toyota Monroeville

Monroeville, PA

4.7
1,299 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,299 reviews

March 03, 2026

Did service I didn't want. Sat for 3 hours only to find out they did the recall I told them not to do because I didn't have time. James knows it was a bad experience. He made a More

by Palamaloo
Recommend Dealer
No
Employees Worked With
James Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Thomas
Mar 06, 2026 -

Spitzer Toyota Monroeville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 01, 2026

It was a very easy transaction. Josh the salesman was great. Thank you for the great vehicle. More

by RMRHODESJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Enberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Rodabaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2026 -

Spitzer Toyota Monroeville responded

Thank you for sharing your experience. We’re glad Joshua made the process smooth. Enjoy your Ford F-150 and safe travels.

March 01, 2026

Okay Service people were great and they are always right on..Couldn't ask for a better crew. More

by blueroses19
Recommend Dealer
Yes
Employees Worked With
Lacie Suprano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacie Suprano
Mar 01, 2026 -

Spitzer Toyota Monroeville responded

Thank you for sharing your experience with our service crew. We’re delighted to hear we consistently delivered prompt and attentive care for your Toyota Tundra. Lacie and our team look forward to keeping your Tundra running smoothly on your next visit.

March 01, 2026

Everyone at the dealership was friendly and professional. They worked quickly which is good as buying a car could be stressful enough. Finance was easy and efficient too. Maybe 2 areas to note was making the More

by TOMMYB0978
Recommend Dealer
Yes
Employees Worked With
Kylor Cockerline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylor Cockerline
Mar 02, 2026 -

Spitzer Toyota Monroeville responded

Great to hear our team was friendly and professional, finance went smoothly, and we were able to clear up the deal details. We apologize for the detail oversight and scratches, and appreciate Kylor’s help making it right. Thank you for choosing a Toyota.

February 28, 2026

Take care quickly. Very good service. Thank you. I'm very happy with my service there. Thank you . More

by DYKN78
Recommend Dealer
Yes
Employees Worked With
Lacie Suprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacie Suprano
Mar 01, 2026 -

Spitzer Toyota Monroeville responded

It’s wonderful to hear that your Toyota Tundra received prompt and attentive care. Knowing you’re very happy with the service means a lot. We look forward to assisting you again in the future.

February 27, 2026

The service department is excellent! They are respectful, dependable and do good work! They always take care of my car. More

by CELCOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Reardon
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis "David" Bole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julieann Walters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2026 -

Spitzer Toyota Monroeville responded

It’s great to know our service department’s respectful, dependable approach has earned your confidence in caring for your Toyota Highlander. Thank you for sharing your experience and for allowing us to maintain your vehicle.

February 26, 2026

We never dealt with a better car dealership than Spitzer. Our technician Elog was very professional, patient, and solved the problem. More

by WASPNEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Spitzer Toyota Monroeville responded

We’re delighted you brought your Toyota Highlander in for service and appreciate your feedback. We’re glad our technician resolved your issue with professionalism and patience. We look forward to assisting you with any future maintenance needs.

February 26, 2026

As always communicate well and work is completed timely Much better experience than your competitors in the North Hills More

by Bradleyheffner
Recommend Dealer
Yes
Employees Worked With
Lacie Suprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacie Suprano
Feb 26, 2026 -

Spitzer Toyota Monroeville responded

Thank you for the 5-star rating. We’re happy our clear communication and timely service on your Toyota Sequoia stood out compared to other shops in North Hills. We look forward to helping you again.

February 26, 2026

Always a great experience. Deana usually takes care of me, and She is great! I can’t say enough good things about dealing with her! More

by Celia Toby Beerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Spitzer Toyota Monroeville responded

So glad Deana consistently delivers outstanding service for your Toyota Camry. Your loyalty and kind words brighten our day. We look forward to your next service visit.

February 26, 2026

Great Kaylor was a superb salesman. Not pushy at all and took alot of time with us. I could not be more satisfied with the entire staff and experience More

by KELLYM1767
Recommend Dealer
Yes
Employees Worked With
Kylor Cockerline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylor Cockerline
Feb 27, 2026 -

Spitzer Toyota Monroeville responded

Thank you for choosing a used Toyota Grand Highlander and for sharing your praise. We’re delighted that Kylor provided attentive, pressure-free service and that our team contributed to a satisfying experience. We look forward to welcoming you back in the future.