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Spitzer Toyota Monroeville

Monroeville, PA

Overview
Employees
Reviews
Vehicles
4.7
1,482 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,482 reviews

May 13, 2026

I want my power tailgate on my $77k 2025 truck with less than 5k miles fixed. Technicians say they can't replicate the problem in the shop. WELL THEN TROUBLESHOOT THE PROBLEM FURTHER AND FIX IT More

by Tbullenjr
Recommend Dealer
No
Employees Worked With
Nick Pike
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Pike
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May 17, 2026 -

Spitzer Toyota Monroeville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue, or if you'd like to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 11, 2026

Everyone at the dealership is extremely friendly and very attentive to needs. Everytime I’ve stopped for any service, they are very welcoming. More

by kelly.maschok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2026 -

Spitzer Toyota Monroeville responded

We’re delighted our team greeted you warmly and addressed your needs at every service appointment for your Toyota RAV4 Hybrid. We appreciate your continued visits and look forward to making your next experience just as smooth.

May 11, 2026

Service and communication has seem to gone down hill since I’ve been with Toyota. Lately I’ve been quite dissatisfied and disappointed with Toyota. More

by DALTONSULLIVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Hembree
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Enberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Reardon
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis "David" Bole
2.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lacie Suprano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2026 -

Spitzer Toyota Monroeville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 11, 2026

I had a good experience. The employees were very professional and helped me find the vehicle that I I am very happy with. Thanks. More

by MJMGUITARS74
Recommend Dealer
Yes
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May 11, 2026 -

Spitzer Toyota Monroeville responded

It’s wonderful to hear our team provided professional assistance and helped match you with a Mazda CX-9 that fits your needs. Congratulations on your used Mazda CX-9 purchase. Wishing you many enjoyable miles behind the wheel.

May 11, 2026

Lovely service helped me out so much I love it will always go there if I need anything again! More

by TYLAUYN04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2026 -

Spitzer Toyota Monroeville responded

It’s wonderful to know you felt well taken care of during your Toyota Camry service. Thank you for sharing your experience, and we look forward to helping you again whenever you need us.

May 11, 2026

Charles was EXTREMELY patient with me, explained everything, repeatedly made himself available for me. He is an excellent representative. He put in a phone call to the workers to update me on timi More

by Avraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacie Suprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2026 -

Spitzer Toyota Monroeville responded

We appreciate the 5-star feedback and are glad Charles provided attentive support throughout your service. It’s great to know you found the waiting area comfortable and could keep working while we cared for your Toyota. Congratulations on winning the dog toy on our spin wheel and we look forward to your next visit.

May 11, 2026

Spitler, Toyota is the best of the best. They delivered the car right to my office. Jamee and his team always take great care of us. I trust them they’re easy to work with and they do what t More

by casey63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2026 -

Spitzer Toyota Monroeville responded

It’s wonderful to hear how much you’re enjoying your new Toyota RAV4. We’re glad we could deliver it right to your office and that Jamie and the team took such great care of you. Enjoy every drive!

May 10, 2026

James was extremely helpful and really amazing to work with. He is friendly, nice, and awesome face to your company! More

by RJS390
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
James Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2026 -

Spitzer Toyota Monroeville responded

We are very happy to hear that James provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 10, 2026

Everyone was very nice and helpful. They explained everything and also did a video of my car being worked on. I would recommend them to my friends. More

by DHYANNACCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacie Suprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2026 -

Spitzer Toyota Monroeville responded

Thank you for the five star rating and your recommendation. It means a lot that our team explained every detail of the service on your Toyota RAV4 and provided a video update.

May 09, 2026

Even though I waited for over a month for my vehicle to come in, the dealership made it a great overall experience. More

by KSCHRIVER
Recommend Dealer
Yes
Employees Worked With
Darius Johnson, Darius Johnson
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May 09, 2026 -

Spitzer Toyota Monroeville responded

Thank you for highlighting how we turned your month-long wait into a positive experience. Darius and our team appreciate your patience with the arrival of your new Toyota Camry. Congratulations and enjoy every drive!

May 10, 2026 -

KSCHRIVER responded

Darius Johnson was the best! He was kind, detail-oriented and responsive. He made me feel comfortable that I was making a good purchase. I also liked the sales manager who seemed empathetic about me wanting a white car over a dark gray, the same color as my old car. I was willing to wait for the car I wanted. I thought the finance manager was clear, efficient, and sympathetic to having to sign so many forms. The VIP Manager Cierra was friendly and joyful. It takes a team to pull off a great customer experience and you guys did it! Thank you very much. Karen Schriver

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