Sport Mazda

Sport Mazda responded

Sanae, I can promise you that you will always be welcome at Sport Mazda. Your wonderful review made sure that others understand why you are returning to Sport Mazda for your service. I am so happy that you love your Mazda and we want you to know that we will be your partner in making sure it is always well maintained. I assure you that we love having you as our customer. I want to make sure you know that you are always welcome as a loyal member of our Sport Mazda Family. JAY MEALEY, OWNER

Sport Mazda responded

Nanny, It was great reading about the recent buying experience you received at Sport Mazda. I am grateful that Christian Antencio was there to make sure your visit was enjoyable and that you were successful in your search for a great new vehicle. We are all so happy that you chose Sport Mazda and for being our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Rikardo, I first want you to know that our Hispanic customers have been a very big part of our success. I certainly appreciate your business and want to thank you for taking time to write a review for Marilyn Santos and Rey Almonte. They are both just two of the many Hispanics that work at Sport Mazda and provide each and every customer their best every day. Thank you for choosing Sport Mazda for your next car and I welcome you to the Sport Mazda Family. JAY MEALEY, OWNER

Sport Mazda responded

Bob, We are trying every day to make it better for our valued customers at the Sport Mazda Service Center. I appreciate your kind comments on the easy appointment system and our pre-appointment reminders. I am also happy to hear that Natalie Deonath provided you with a great service experience. Great to hear you were very satisfied with your service visit. I am grateful for all our great and valued customers, and I am certainly happy to have you in that group. JAY MEALEY, OWNER

Sport Mazda responded

Mari, It was our pleasure to provide you the Great Service you deserve at the Sport Mazda Service Center. Natalie and the other Service Advisors here do a fantastic job of keeping their customers updated throughout the visit. And, their constant monitoring of the repair process can even mean that your wait a lot less then you originally anticipated. I know that Natalie Deonath is happy to read your review and will try to make it even better for you next visit. Thank you for being our loyal and valued customer. JAY MEALEY, OWNER

Sport Mazda responded

It was very kind of you to let others know about your recent experience at my Sport Mazda Service Center. I am grateful to hear how Natalie made sure that she was able to get you into service quickly. I am very happy that we have greatly improved the capacity in service over the old location and have more equipment and staff to make sure everyone is taken care of to the best of our abilities. We value every customer and I am sure that is the way you felt when Angelo Nieves helped you with your dead key battery issue. You are a very important part of our family and we will always be sure to let you know it. I thank you so much for your kind words and for letting others know why you have become our loyal customer. JAY MEALEY, OWNER

Sport Mazda responded

RON, I understand the content and very much appreciate all the kind words for Ellie, Stephen, Angelo and Nick, Service Advisors at my Sport Mazda Service Center. I am grateful that you wrote this review so that others would know how you felt about us. You are a valued customer and we look forward to your return for your next service. Thank you so much. JAY MEALEY, OWNER

Sport Mazda responded

Shawn, It is testimonials like this that have made the dealership so successful. And, when I say successful I mean it from the heart. It is the success of building a staff that never quits until they can say they have done everything possible to make a customers wants come to fruition. The kind of success where everyone is happy and we have added another new valued customer to our Sport Mazda Family of Staff and Owners. I am so grateful that is what happened in your case. I give Alex Stinvil, your salesman, the credit for making your car search successful. He is a hard working, no job is too tough, I can get it done type guy. Throughout your visit I am glad that you had the opportunity to work with other equally driven and compassionate members of my staff, like Rey Almonte. Rey is a long-time veteran at Sport Mazda as before being a top Financial Manager, was a top salesman too. I am grateful to have such a friendly and caring staff. And, you have just met a few of the great group of guys and gals that make up one of the best sales teams I have ever had the pleasure to work with. You are right. I do care about our reputation. I care that it is not a marketing reputation that is created out of thin air, but is built by the many loyal and happy customers we have that are now part of our Sport Mazda Family also. Customers with testimonials just like yours. I cannot tell you how much I appreciate your taking your valuable time to let others know of your experience at Sport Mazda. I am proud to welcome you to our Sport Mazda Family and wish you many, many safe, happy and most of all, fun Mazda miles in your new Mazda MX-5 Club model, Soul Red of course. Genuinely, it was a pleasure to read every single word of your review and to know just what it means to our customers. I am especially proud that you told others that this is the first place you would visit if you were in the market for a new Mazda. On behalf of Alex Stinvil, Rey Almonte, the rest of the Sales/Finance Team, and myself, we are very proud to have you as our customer. JAY MEALEY, OWNER

Sport Mazda responded

Thank you very much for choosing the Sport Mazda Service Center for your Mazda maintenance needs. Stephen Mendez and I both appreciate your kind words about our service reps and the dealership itself. It is also very nice to know that you trust our service enough to recommend Sport Mazda to others. I hope we have many more opportunities to provide you the service experience you deserve here at Sport Mazda. Thank you for being our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Gonzalez, It sounds like you were especially happy with the great service that you were provided at the Sport Mazda Service Center. Nick, your Service Advisor, worked closely with the the technician responsible for your car to make sure that both you and your car were well cared for. Thank you so much for your kind review and for being our valued customer. I certainly appreciate your continued business. JAY MEALEY, OWNER