Sport Mazda

Sport Mazda responded

You know, when a customer of ours has a problem with a recent purchase, it makes me feel that we did not provide them the service they deserved. While batteries sometime run out without much of a warning, it doesn't make it any better if you are the one with the bad battery. I want to apologize for the problem, but I am thankful that I have great staff like Stephen Mendez who takes command of the situation and does everything he can to make sure the customer suffers the minimum of inconvenience. Thank you for writing this review and letting us know how it all came out. I am grateful for your kindness and glad that Stephen was able to make sure you were taken care of quickly. Thank you for being our valued customer. JAY MEALEY, GM/OWNER

Sport Mazda responded

Thank you so much for your review. Many customers would not take their valuable time to write a review for a service visit. I think Sport Mazda is fortunate in just how great our customers treat us. And each and every time we receive a review, it makes us want to try that much harder to make sure our service customers receive our best each and every time. Thank you so much for the kind comments for Natalie and Stephen and we are proud to have you as our valued customer. JAY MEALEY, GM/OWNER

Sport Mazda responded

Bob, I couldn't be happier with a review than the one you have written about your recent car-buying experience at Sport Mazda. I am not surprised that Alex Stinvil made such a great impression on you. He is a talented, friendly, and charismatic young man and yet under that is a real professionalism in everything he does. I don't doubt that he will make and excellent manager and has a great career ahead of him in the auto industry. I am proud that he works for me. I want to welcome you to our Sport Mazda Family and thank you for choosing us for your new Mazda. I hope that you are enjoying your new Mazda as I write this response. May you continue to enjoy miles and miles of safe, happy and fun Mazda driving. May FEEL ALIVE describe the sensation that you feel each time you get behind the wheel of your new Mazda. On behalf of the entire sales team, including Alex, we are so glad to have you as our valued customer. Thank you. JAY MEALEY, GM/OWNER

Sport Mazda responded

It was a pleasure to read your review and I thank you on behalf of Alex Stinvil, your salesperson, and the rest of the staff here tat Sport Mazda. Your photo shows you very happy with your new car and i hope that those feelings continue through many, many miles. I agree that Alex Stinvil is a very nice guy and I am proud to have him here at my dealership. He is always trying to provide the best service available for his customers and to make sure that they leave with the car they want. Thank you for choosing Sport Mazda for your next car and we are so happy to have you as a valued customer. JAY MEALEY, OWNER

Sport Mazda responded

I wish to welcome you to the Sport Mazda Family and hope that you enjoy your new Mazda every mile you drive. May they always be safe, happy and fun Mazda miles and give your that FEEL ALIVE sensation that Mazda is famous for. I know that Marilyn Santos will appreciate your review and we all thank you again for choosing Sport Mazda. Remember, Mairlyn and the rest of the team will always be here to assist you when needed. JAY MEALEY, OWNER

Sport Mazda responded

Thank you so much for choosing Sport Mazda. We once again have been named Dealerrater Florida Dealer of the Year (7th Time) and have great customers like yourself to thank for it. Your testimonials make the difference. Your kind comments on your car buying experience was greatly appreciated. While other dealers continue to believe that customers will settle for the same old thing, we believe our customers choose to go to a dealer that respects them and provides them the service they deserve. I know that being transparent, providing pricing before the visit, and no surprises at the dealership, are all things that customers appreciate. Plus, Sport Mazda has the friendliest and most professional caring salespersons. I am proud to welcome you to the Sport Mazda family of Staff and Owners, and wish you many, many miles of safe, happy, and fun driving in your new Mazda CX-5 GT. You will always receive our best customer service whenever you visit and we will always be help you have a wonderful ownership experience. Thank you again for being our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Janscar, It was such a pleasure to read your review. We have all worked very hard to provide a car buying experience that we think our customers deserve, and should expect each time they visit. I am certainly happy to know that Sport Mazda and especially Mark and Sean were able to assist you with the purchase of your new Mazda. Our first job is to take care of our customers. If we work a little later than usual, and you get what you came for, then it is a win-win situation for both. Mark and Sean were very happy to read your review and grateful for the kind comments on their service. They were especially happy to know that they had earned your trust and that you would return to buy from them again. It is a great compliment. I want to personally welcome you to the Sport Mazda family and let you know we will be here to assist you throughout your ownership experience. The new Mazdas are the greatest ever and I wish you many, many miles of safe, happy and fun Mazda driving. Thank you again for being our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

M&M, Dealerships often decide to disregard distance customers because, either they don't want to commit to a price before they have you at the dealership, or, they think you are just trying to get a better price to negotiate with your local dealer. Sport Mazda decided a long time ago that Internet was important enough to make sure every on-line customer was treated just the same as an on-site customer. We provide our best price to anyone who asks. What has happened is we now have a great many long distance customers who have found us to be honest, no pressure, and as accommodating as possible to their needs. They have also gotten to enjoy our very friendly and caring staff in person. It is staff like Alex Stinvil who are trained and prepared to provide you the service you deserve, from first contact, through delivery. On behalf of the entire staff, I want to welcome you to our Sport Mazda Family. We appreciate your business and your kind review. I also want to wish you many, many miles of safe, happy and fun Mazda driving and hope you enjoy the great Mazda FEEL ALIVE sensation every day. JAY MEALEY, OWNER

Sport Mazda responded

MW, It is our pleasure to have you as our customer. It was kind of you to write a review to let others know how Sean Koller made your visit enjoyable and successful. He is an exceptional person and salesperson and works hard on behalf of his customers. I want to express my appreciation that you chose my dealership, Sport Mazda, for your purchase. So happy to hear that you are still enjoying your Mazda3 and I wish you many more safe, happy, and fun Mazda miles. We will be ready to provide you any assistance you need and would love to have you as our loyal customer. Thank you again, JAY MEALEY, OWNER

Sport Mazda responded

It sounds like you were introduced and enjoyed working with several members of our Sport Mazda sales team. I am sure you noticed that the entire process was designed to make sure that this team of specialists were always there at the right time to make sure that from first communication to delivery, you were well taken care of. I love the new 2019 Mazda RF. It is a joy to drive and if ever there was a Mazda that deserved the FEEL ALIVE tagline, it is the Miata RF. It is not only beautiful but the technology that went into this legendary sports car is truly amazing. I wish you many, many miles of safe, happy and fun Mazda driving. Thank you for your nice review and the many nice things you had to say about Alex Stinvil and the rest of the great sales team that took care of you. Alex and I deeply appreciate your recommending him and SPORT MAZDA to others. We are proud to have you as our customer and look forward to assisting you throughout your ownership experience. JAY MEALEY, OWNER