Sport Mazda

Sport Mazda responded

Proverbs, It is certainly nice to know that Jacob Barone and Edwin Acevedo made a great difference in your car buying experience at Sport Mazda. They are both fine people and care enough to do everything they can to listen and make sure people find just what they want and need. We appreciate you choosing Sport Mazda and wish you many safe and happy miles for you and your family. I am very happy to have you as our customer and assure you that we will always be here when you need us. Jay Mealey, Owner

Sport Mazda responded

Niko, Customers like yourself are responsible for our success. Taking your valuable time to let others know of your experience with the Service Team and Sport Mazda mean a great deal to us. Thank you for telling your story and for recommending us to others. Most of all, Thank you for being our great customer. Jay Mealey, Owner

Sport Mazda responded

I enjoyed your wonderful review and hope your never receive less than our best service every time you visit. It was kind of you to right so many nice comments about your experience at Sport Mazda. We are all proud that you chose us for your new Mazda and we welcome you to our Sport Mazda family. Jorell, Ashley and Mark will appreciate very much that you recognized them and let others know how they made your visit a great experience. I want to thank you for letting others know about your visit to my dealership. I want to thank you for pointing out the teamwork that goes into a good buying experience. I would also like to welcome both of you to your Sport Mazda Family. We look forward to making your ownership experience just as enjoyable as your buying experience. Please enjoy many miles of safe, happy and fun driving in your new Mazda. I know you are experiencing a great drive in your new Mazda CX5, an award winner. We wish you and yours a very Happy Holiday Season. Jay Mealey, Owner

Sport Mazda responded

Daniel, Every customer should receive our very best service, every time they visit. It is comforting to know that Daniela Lucio and the others member of our staff made sure you were made welcome at Sport Mazda. Our facilities have been designed to make it as comfortable and enjoyable as possible for our customers and our staff are all friendly, professional, and caring. I am glad that we could accommodate your you needs. Thank you also for choosing Sport Mazda for your new Mazda. I am so happy to welcome you to our Sport Mazda family and wish you miles and miles of safe and fun driving. Welcome again to one of the greatest groups of people in the world, our customer family. Jay Mealey, Owner

Sport Mazda responded

Our strongest advertisement is always a happy customer. It is very kind of you to write this review to let others know about the service you received from Nick Radoslavov, your Service Advisor, at the Sport Mazda Service Center. I know that Nick appreciates very much your kind compliments. Recommending him to others was a very thoughtful gesture. We look forward to having you as our loyal customer and on behalf of the entire staff, we wish you a very Happy Holiday Season. Jay Mealey Owner

Sport Mazda responded

It was indeed our pleasure to have you as our customer. Israel Camareno is a great salesperson and I am happy to hear that he made your car buying experience at Sport Mazda a wonderful one. Nothing makes us happier than to hear that a customer got EXACTLY the car they were wanted. Our staff, much like Israel, are dedicated to your satisfaction, for today and for the future. I am proud to welcome you to our Sport Mazda family and hope you enjoy your new Mazda for many, many miles of safe and fun driving. FEEL ALIVE is our new slogan. It encompasses all of the sensations you feel behind the wheel; of your Mazda. Whether it is the comfortable interior, enjoyable entertainment systems, the feeling of safety, the beautiful styling, or of course, the wonderful Mazda Drive. Every sensation is meant to make you FEEL ALIVE in your new Mazda. Please enjoy and we will always be here when you need us. Jay Mealey, Owner

Sport Mazda responded

Thank you for letting others know of your experience during your recent visit to Sport Mazda. I am glad to hear that you left the dealership Happy with a great deal on a great car. I am sure that both Israel Camareno and Mark Cappetta will be happy to know that they were able to make your visit enjoyable and successful. Thank you for being our great customer and we wish you a very, very Happy Holiday Season. Jay Mealey, Owner

Sport Mazda responded

Let me thank you for the Trust you showed to drive 125 miles to my dealership. I am so happy that you ended your visit with the Mazda 6 and the deal you wanted. I apologize to you and answer your question by saying, "Yes, we should have." I am grateful that Alexander Falcon, your salesman, was working hard on your behalf and pointed out the issue to the Sales Manager. The result is that now I know of the situation and will work with my used car managers to stick to guidelines when appraising cars. I am thankful that you were able to see the issue solved to your advantage. I would like to welcome you to the Sport Mazda Family and insure you that we are always here for you. Every new Mazda comes with the FEEL ALIVE sensation that you experience every time you are behind the wheel. I wish you many miles of safe and fun driving and may your Mazda 6 be everything you imagined. Jay Mealey, Owner

Sport Mazda responded

Thank you for your review and for choosing us for your new Mazda. It certainly sounds like you received a great deal of attention from Reggie, Rey, Keira and Michell. I purposely designed this process to make sure that during the three parts of car buying our customers would work with professionals who specialized in either Sales, Finance, or Delivery. From your description I am happy that our entire team did their job. It is the kind of service that all customers deserve and should expect from their dealership. It was exceptionally nice of you to let others know how you enjoyed each and every step and appreciated the service each of the specialists provided. I want to thank you for buying your new Mazda from my dealership and to welcome you to our Sport Mazda family. You will always be welcome here and we will be ready to assist you throughout your ownership experience. Thank you again for being our customer and on behalf of the entire staff, I wish you and yours a very Happy Holiday Season. Jay Mealey, Owner

Sport Mazda responded

Thank you so much for your review and for being our customer. You are so right about the benefits of having a dedicated Service Advisor for your car. Choosing a Service Advisor that you feel comfortable with is a great start for any new car owner. Your review points on the reason quite well. Always working with the same Service Advisor, means that they know the history of your car and can help you plan the best maintenance plan that fits your needs. Knowing you and your concerns means that you will always have an advisor who you can trust to help you make decisions that are comfortable for you. Nick Radoslavov is an excellent Service Advisor and you could not have made a better choice. Thank you for being our loyal customer and for taking your valuable time to let others know about Nick and the service he provides for you at the Sport Mazda Service Center. I am sure that after he reads your review, your next visit will be even better. On behalf of all the staff at Sport Mazda, I wish you and yoursa very Happy Holiday Season. Jay Mealey, Owner