Sport Mazda

Sport Mazda responded

Excellent service. The deal was first order. The magnificent service, they got us a "state of the art" vehicle that was in our budget. Thank you Mayeline and Jorell for your excellent service. Glenda, I am very happy to hear that you were treated so well by Jorell and Mayeline and they found you the car you wanted at a great price. I can see by the photo that you chose a beautiful Mitsubishi SUV. It is wonderful to know that you found the car you wanted on our lot. It was our pleasure to provide you a great deal and the service that you appreciated. We are very proud to have you as our valued new customer and want you to know you will always be welcome at Sport Mazda. Here at my dealership you will always be treated with the respect you deserve. Car buying should never be difficult. At Sport Mazda, we make it easy. JAY MEALEY, OWNER

Sport Mazda responded

Thank you for your testimonial and for letting others know how you felt about your recent visit to the Sport Mazda Service Center. I am grateful to Ellie Diaz for making sure you had a great experience and received the excellent customer service you deserve. She is a wonderfully friendly and caring Service Advisor and will be very happy to know that you appreciated her efforts. Your comments on the facilities let me know that the work we did to provide a comfortable and enjoyable environment for our customers was certainly worth it. The video of your cars inspection by the technician is a added feature that we believe provides vital information for you in caring for your car and planning for future maintenance. With so many people using the Internet, making it easy for you to make and manage appointments is essential. Thank you for the 5 Star rating and the 10 out of 10 on the experience. When our customers our happy and receive the service they wanted, it means a great deal to us. Thank you so much for being our valued customer and you will always be welcome at Sport Mazda. JAYMEALEY, OWNER

Sport Mazda responded

Hector, I appreciate you being such a loyal customer of the Sport Mazda Service Center. Thank you for telling others about your experience here and saying such nice things about the service department. I know Ellie Diaz will appreciate 5 stars you gave her. It is really a great team of Service Advisors that make sure our customers receive the great service they deserve. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Carlos, Welcome to the Sport Mazda Family of Mazda Owners. We are proud to have you as our customer and proud to have made it possible for you to be driving a brand new Mazda CX-5. It is a beauty and an award winner, loaded with features inside and out that will have every drive providing the FEEL ALIVE sensation when you are behind the wheel. We are looking forward to providing you the support and service you deserve throughout your ownership and together we can make sure you have nothing but SAFE, HAPPY, AND FUN MAZDA MILES in your new CX-5. Thank you for the kind comments for Izzy Camareno. He is a wonderful Mazda Sales Pro and it is he who is primarily responsible for providing you a great car buying experience at Sport Mazda. You will always be welcome at my dealership. JAY MEALEY, OWNER Please note: Effective February 1, you will now be able to find the same great service you have enjoyed at the original Sport Mazda, at a second location on 17-92 in Longwood. Cory Fairbanks Mazda is now SPORT MAZDA NORTH and Dan Parker, formerly Sport Mazda GSM is now at the new location to make sure you receive the same great car buying experience.

Sport Mazda responded

Susan, Thank you for being our loyal customer and for letting others know how you feel about the service provided at the Sport Mazda Service Center. It is kind of you to single out Brittany Schultz and I know she will appreciate knowing that you enjoyed the service she provided. Knowing they were prepared for you before you arrived, shows you how much we care about providing timely and quality service for you, our valued customer. You will always be welcome at Sport Mazda and thank you so much for the kind testimonial. You will be happy to know that customer testimonials, like yours, have resulted in Sport Mazda being named the 2020 Dealerrater Florida Mazda Dealer of the Year for the 8th year in a row. You and your comments are very important to us and much appreciated.

Sport Mazda responded

Jacob, Thank you for a wonderful story of your car buying success story and we are so proud to have been a part of that experience. Having been the son of an automotive legend and working in the industry of quite a while myself, I know what it is like to really want a particular car. It has happened to me on more than one occasion. I am so happy that we could help make that search complete and provide you that one special car you wanted. I am grateful to some key members of my staff. It sounds like Jorell Figueroa, your salespro, did a wonderful job of working with you over a long distance and time, to make sure that the entire deal came together as you wanted. Of course, he worked with Mike Craig-Voyk, a veteran Sales Manager, who made sure the all the financial documents were prepared to make the process as easy for you as possible. They worked quickly, efficiently and with your needs clearly in their minds. I am proud of the work they did for you and that it resulted in a process that you enjoyed and gave you the outcome you wanted. Your photo really does say it all. I know the feeling. I have felt the same way about my cars throughout my life. I am just so happy that we could make it a reality for you. Thank you so much for telling your story so that others may see it. You will always be welcome at Sport Mazda and we wish you so much enjoyment in your new car and may every mile you drive be Safe, Happy, and Fun. JAY MEALEY, OWNER

Sport Mazda responded

Thank you very much for your testimonial for Mike Busted and Sport Mazda. I am grateful to Mike for the awesome car buying experience he provided you and wish you many safe, happy and fun miles in your quality used car from the Sport Mazda inventory. We are proud to have you and your family as part of the Sport Mazda family and want thank you for supporting us since 2012. It is loyal customers like yourselves have had made us have such a great reputation. And, it is testimonials like yours that have resulted in us being awarded the Dealerrater Florida Mazda Dealer of the Year for the last 8 years. Three of those years we were also the Dealerrater National Mazda Dealer of the Year. Thank you for being part of our great customer family. You and your family will always be welcome at Sport Mazda. JAY MEALEY, OWNER Please note: Effective February 1, you will now be able to find the same great service you have enjoyed at the original Sport Mazda, at a second location on 17-92 in Longwood. Cory Fairbanks Mazda is now SPORT MAZDA NORTH and Dan Parker, formerly Sport Mazda GSM is now at the new location to make sure you receive the same great car buying experience.

Sport Mazda responded

Lindsay, It was so enjoyable to read your testimonial. I am so happy that you appreciate the processes that we have put in place here at Sport Mazda to make sure every customer receives the service they deserve, and should expect. The fact that the experience was not what you expected, and turned out to be one you really could enjoy, made us so happier than you know. We call what you experienced the Sport Mazda Car Buying Process and it encompasses all the things you mentioned. We answer every question and address every concern before you make the car buying decision. Our pricing and fees are more than competitive and we do our best to find you the best financial option, working with your lenders when best for you. Every member of our staff knows that hassle or pressure is never warranted and that being friendly, kind and caring is what every customer deserves. Thank you so much for choosing us and we are so proud to have you as our new Mazda customer. I want to welcome you to the Sport Mazda Family and may you grow to love this Mazda even more than your previous two. And, we promise you the same great service and support throughout your ownership. Working together we can make every mile you drive, enjoyable, happy, SAFE, and fun Mazda miles. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER Please note: Effective February 1, you will now be able to find the same great service you have enjoyed at the original Sport Mazda, at a second location on 17-92 in Longwood. Cory Fairbanks Mazda is now SPORT MAZDA NORTH and Dan Parker, formerly Sport Mazda GSM is now at the new location to make sure you receive the same great car buying experience.

Sport Mazda responded

Denis, Thank you for one of the nicest testimonials for my dealership that I have read in a long time. I am very happy that we could make the new Mazda3 for your mother a reality and thank you both for being such kind customers. I must tell you that your words struck home with us and will be used as a motivator for our staff. It is really nice to hear when you have done the unexpected and it just makes us want to be even better for customers like yourselves. I want to welcome you and your mom to the Sport Mazda Family and I promise that she will always be well cared for whenever she calls on us for support. We look forward to doing our best to make her ownership experience just as nice or better than her car buying experience. I believe she will grow to love her new Mazda3 and we wish her many miles of Safe, Happy, and Enjoyable driving. May she FEEL ALIVE every time she is behind the wheel. I am grateful to Jorell, your Mazda Sales Pro, and Miguel, your Finance Manager, for making sure you had an enjoyable and successful visit. Both are kind and caring individuals and are always ready to do whatever it takes to make you happy. Thank you for the kind comments for the staff and the dealership in your testimonial. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Edward, Your testimonial is greatly appreciated. You and your Mazda5 are a great result of the care you have shown your car and a great partnership with our service department to keep it well maintained and safe for you and yours. Thank you so much for being our loyal customer and allowing us to be a part of your ownership experience. I pray that you have many, many more miles of safe, happy and fun Mazda driving. We will always be here for you and your car. JAY MEALEY, OWNER