Sport Mazda

Sport Mazda responded

Sandra, Thank you so much for being our loyal customer and for letting others know about your "Always a great experience" at Sport Mazda. We all appreciate your kind words and for singling out Ellie Diaz, Stephen Mendez and Brittany Schultz for the attention and service they have consistently provided. You are a much appreciated customer and always welcome at my dealership. It is because of great customers, like yourself, and the kind testimonials you write, that have made Sport Mazda, for the 8th year in a row, to be named the Dealerrater Florida Mazda Dealer of the Year. To you and all our wonderful customers, we say a huge thank you for your loyalty and kindness. JAY MEALEY, OWNER

Sport Mazda responded

I appreciate hearing from you how my Service Team here at Sport Mazda provided you service you enjoyed and felt was worthy of such a wonderful testimonial. It is customers like yourself who have given us such a fine reputation and have made it possible for us to expand to provide greater coverage of central Florida with the same great Sport Mazda Service. Thank you so much for being our valued service customer and for the many kind words you had for us. It was very nice of you to let others know about my staff and our facilities. I am so happy you enjoyed our facilities with all the latest tech amenities and the video sent to your phone showing and talking about the work being done on your car. I think it is nice to for customers to know. Your mention of the fast service, no upsell, and low pressure means our team is doing their job. I know that Stephen Mendez and Brittany Schultz, the Service Advisors who take care of you, will be happy to know how you felt about the service they provided. We are proud to have you as our customer and you will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Abby, Loved the photo that accompanied your great testimonial. All of our customers should feel the same joy that you showed for the new Mazda you chose. It is a beauty and I know that you will really grow to love it. Nothing is better than the FEEL ALIVE sensation that you experience behind the wheel of a Mazda. May you enjoy many, many miles of safe, happy and FUN driving in your new Mazda. And, we will always be here to make sure it will be well maintained throughout your ownership. So happy to have you as a new member of our Sport Mazda Family of Staff and Mazda Owners. I know Alex Stinvil will appreciate the kind words you had for him. He is a fantastic Mazda Sales Pro and friendly and caring individual who makes sure that you get all the information you need to make the best possible car buying decision for YOU. If he provided you the respect you deserved and an enjoyable and successful visit, and you left happy and excited with the purchase you made, then we are all happy that he did his job. Thank you again and don't forget that Alex will be here to help you whenever you need our support. A call or visit to the dealership will insure Alex gets you the assistance and support you need. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Thank you for the many kind comments in your testimonial and for rating our service as 5 Stars. I appreciate so much you letting others know how you felt about your experience here, especially your trust in us to plan future purchases at Sport Mazda. I am grateful to Jacob Barone, your Mazda Sales Pro, and Rey Almonte, Finance Manager, for providing you the kind of car buying experience you could feel good about. We respect you as our valued customer and take pride in making sure you have an enjoyable and successful car buying experience. I want to welcome you to our Sport Mazda Family of Mazda Owners and promise you that we will be here to support you as long as you own your new Mazda. Please count on us to provide the service you need to make sure your car is always safe and performs like the quality Mazda you purchased. May you enjoy every mile you drive and experience the FEEL ALIVE sensation every time you are behind the wheel. The features abound in your new Mazda to provide you the comfort, entertainment, style and performance you will grow to love. Thank you again for choosing Sport Mazda and for your kind testimonial. You will always be welcome here. JAY MEALEY, OWNER

Sport Mazda responded

Chris, Welcome to our Sport Mazda Family and thank you so much for choosing us for your new Mazda. We are proud to have you as our customer and look forward to providing you the support you deserve throughout your Mazda ownership. Thank you for letting others know about your car buying experience. It always helps potential customers to know what they should expect when they visit. I appreciate you letting others know that maybe they should touch base with their insurance rep before they go to the dealership to prevent the long wait during the car buying process, like you experienced. With that exception, it sounds like you had a good experience and I am sure that Alex Stinvil, your salesperson, and the Finance Manager did their best to make sure you had an enjoyable and successful visit. Having a dedicated product specialist like Gisell Soto, is a real benefit to customers as she explains and makes sure you understand each of the features you need to know to get the most enjoyment from your new Mazda3. And lastly, it is definitely our promise you will never be any pressure or harassment from our sales or finance personnel. At Sport Mazda, you received the respect you deserve. We are proud to have served you and promise you will always received our best whenever you visit. Please enjoy your new Mazda and may every mile you drive be safe, happy and fun. We wish you experience the FEEL ALIVE sensation every time you are behind the wheel and understand why many say the Mazda drive is the greatest. Thank you for being our valued customer. On behalf of Alex Stinvil and the rest of the Sales and Finance Team, we thank you for your kind testimonial. JAY MEALEY, OWNER

Sport Mazda responded

Adolfo, Thank you so much for being a loyal Sport Mazda customer and a happy member of our Sport Mazda Family. I was very glad to read your testimonial and the family photo you included. It looks like you have purchased the perfect car for a growing family and we all wish you many wonderful miles in your latest new Mazda. For you and yours, may each mile be safe, happy and fun. It was nice to read the glowing report on Mayeline Sosa and all she did to make this car buying visit special. She is really and kind an considerate person who enjoys making your wants and needs a reality. I am certainly grateful to you for letting others know about this wonderful Mazda professional and I know she will really appreciate reading your kind words. Mayeline is the kind of salesperson that has given Sport Mazda such a wonderful family-friendly reputation for great customer service. I am proud to have Mayeline on our staff and so glad to know just how much she meant to making your car buying experience enjoyable and successful. I think if you ask her she would say that she was just providing you the experience that you deserved. May God bless you and yours for your kind recommendation of Mayeline. I want to personally thank you for being our three-time customer. I appreciate very much the trust you have placed in Mayeline and my dealership. You will always be welcome at Sport Mazda and we will continue to be here throughout your ownership to make sure you received the support you need. Thank you again, JAY MEALEY, OWNER

Sport Mazda responded

Iverniani, It was our pleasure to provide you the service that you wrote about in this testimonial. It is a service that you deserved and should expect every time you visit Sport Mazda. With wonderful staff like Noel Ruiz, your salesperson, and Stephen Mendez, your Service Advisor, to provide you an enjoyable and successful visit, we are so grateful you chose us for your quality used car purchase. I appreciated very much the points you made in your testimonial and thank you again for letting others know. Our reputation comes from great customers like yourself who take their valuable time to write a testimonial. We are so glad you found the car you wanted at this dealership and you will always be welcome here whenever you need our support and service. I want to personally thank you for recommending Sport Mazda to your friends. You are our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Jermaine, Making sure you are comfortable and kept up to date during your service visit are important parts of a Service Advisors job. Of course, Brittany is extremely knowledgeable of Mazda products and services, so she can make sure the technicians know your needs and you can be advised on how to continue to maintain your car. Keeping you informed lets you plan your service visits and budget for any needed repairs, thus assuring your car is safe and retains its value. All in all, Brittany is a great friend to have at the dealership and it makes her a valuable asset for our customers. I am so happy that you enjoyed working with her because she is a friendly and caring individual. On behalf of Brittany and the rest of the Sport Mazda Service Team, we want to thank you for being our valued customer and look forward to your future visits. Thank you so much for the kind comments and for letting others know about your recent service experience. JAY MEALEY, OWNER

Sport Mazda responded

I am grateful to Ashley Ramsey for the caring and professional manner she provided during your recent car buying experience at Sport Mazda. Thank you so much for letting others know about her and your visit. Our car buying process has been designed to be as customer friendly as possible. My great sales team has embraced the idea that our customers deserve our best at every time. Listening to you and learning your wants, needs and special conditions is our first step. And, then we do our best to get you exactly what you want. It sounds easy, but it means that we must makes sure to answer all your questions and address all your needs and concerns, before you make a car buying decision. It is what you deserve, and expect, every time you visit Sport Mazda. I am so happy to hear that Ashley did that for you and made sure that you had and enjoyable and successful experience. Thank you for being our valued customer and welcome to the Sport Mazda Family. May you enjoy every single mile you drive and may each be safe, happy and fun, for you and yours. Your new Mazda comes with many features that have been designed to provide the FEEL ALIVE sensation every time you are behind the wheel. I know you will grow to love your Mazda. And, remember, we will always be here to support you. JAY MEALEY, OWNER

Sport Mazda responded

Thank you Marilyn for your help in buying my car your service and help was of a level more than expected Thank the company for the opportunity total recommendation Eduardo, I know that Marilyn Santos, your salesperson, will be so happy to read your testimonial and to know that you appreciated her help during your recent car buying visit to Sport Mazda. She is a kind and caring Mazda salespro and does her very best to provide her customers the service they Deserve and should Expect at a car dealership. It was very kind of you to let others know about your experience with Marilyn. She will be very grateful to you and you will always have a friend at the dealership. Welcome to our Sport Mazda Family. Every new Mazda owner should expect to receive our continuing support throughout their ownership and will always be welcome to call or visit the dealership whenever they need our assistance. I know Marilyn will be happy to assist you and help you get the service you deserve. We want you to enjoy your new Mazda and to experience great enjoyment from the many features that will provide you the FEEL ALIVE sensation every time you are behind the wheel. May every mile you and yours experience in your new Mazda be safe, happy, and fun. Thank you so much for recommending Sport Mazda and Marilyn Santos to others. JAY MEALEY, OWNER