Sport Mazda

Sport Mazda responded

Thank you for your kind review. I am sure both Ellie Diaz and Stephen Mendez will appreciate your wonderful comments, just as I have. We are all very happy that you chose the Sport Mazda Service Center for your car care. Ellie and Stephen, like our other great Service Advisors, are always on the watch to insure that customers can avail themselves of every available opportunity to save money on their service are to receive available services. It was our pleasure to make sure you received that extra care and that you had an enjoyable and successful visit. Thank you so much for letting others know about your visit. JAY MEALEY, OWNER

Sport Mazda responded

TMain, Thank you so much for your review. While every customer does not receive his service car back within 20 minutes, it is not because we didn't try. I am proud of the great group of Service Advisors and Technicians that make sure our customers receive the best service for them and their cars. Nick Radoslavov is one fine Service Advisor and I know that he appreciates your kind words for him and Sport Mazda, just as I do. Thank you for being a great service customer. JAY MEALEY, OWNER

Sport Mazda responded

One of the most important things to me has been the reading of testimonials from my customers. Over the last 8 years, we have made many changes and almost every single one of those were made based on what customers write. I value your input and promise you that the issue you raised will be addressed. I want to thank you for looking past the issue to place your trust in us to provide you a new Mazda. I can only conclude that we were able, through the miscommunication, to find you a car you wanted at a great price. I want to welcome you to our Sport Mazda Family and wish you many, many miles of safe, happy, and fun driving in your new Mazda. We will always be here to support you throughout your ownership experience and do everything we can to prove to you how valuable a customer you are to Sport Mazda. I want to thank you so much for your review and for Recommending us to others. We will do our best to continue to be worthy of your trust. JAY MEALEY, OWNER

Sport Mazda responded

Angel, Thank you for the great review. It makes me very happy to know that Nick Radoslavov made your recent visit to the Sport Mazda Service Center a great visit. He, like all of my wonderful Service Advisors, are so important to making your visit enjoyable and successful. They are the vital link between you and our great group of certified technicians, and make sure that you and your car receive the best service possible. Thank you so much for your kind comments and for being our great customer. Sport Mazda is proud to have you. JAY MEALEY, OWNER

Sport Mazda responded

Sergehack, Thank you so much for your very kind review. I know Marilyn Santos will be excited to know that you gave her service a 500% positive rating. I want to thank you so much for being our valued customer here at Sport Mazda and for taking your time to let others know about your experience. Being professional just means that we do everything we can to make sure you get what you came for without all the hassle and pressure. If we did that for you, and you are happy with the car you purchased, then we all had a successful visit. Proud to have you as our customer. JAY MEALEY, OWNER

Sport Mazda responded

Thank you Sev, for letting others know about your recent experience at Sport Mazda. While we are certainly better known for being a Mazda dealership, we do have an incredible number of quality used cars in our inventory. Working jointly with our Subaru sister dealership, we have access to a great inventory that will help you find just the car you want. I am so happy to hear that you chose Sport Mazda for a car for your son and that we had a Honda Civic that you felt was perfect for him. I also appreciate you letting everyone know about the great job that Paul, Alexander and Mayeline did to make your buying experience so successful. Thank you for the opportunity to help you find a safe and enjoyable car for your son. I know how important it is. I too am happy that everything went well and he is now driving his new car. Wish him many miles of safe and happy driving. And thank you for choosing Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

It was very kind of you to write this review and let so many others know about your recent experience at Sport Mazda. I am always grateful to Nick Radoslavov, Service Advisor, for the experience he provides each and every customer. He is a very kind and caring individual who enjoys seeing that his customers and their cars receive his best. I certainly appreciate you taking your time to let others know about your visit and for the kind comments for Nick and the entire Service Department. You will always be welcome at Sport Mazda and we are happy you are our valued customer. Thank you. JAY MEALEY, OWNER

Sport Mazda responded

Amoxichillin, I am sure that Marilyn Santos will be just as thrilled with this testimonial as I am. It is really nice to know when we have provided a customer the kind of buying experience that they really enjoyed. It is our goal to always make sure our customers leave Sport Mazda happy in their brand new Mazda. It was very kind of you to note that you visited 5 or 6 other dealers before Sport Mazda. It makes it special for us to know that you found everything you wanted here. I want to personally welcome you to the Sport Mazda Family of staff and owners and promise that we will always be here throughout your ownership experience to support you when needed. Please enjoy every single mile you drive in your new Mazda and may they all be safe, happy and Mazda fun. You made a beautiful choice and I know that you will appreciate all of the many new features that have been added to provide the FEEL ALIVE sensation every time you are behind the wheel. Thank you on behalf of Marilyn, Edwin And Juan, your Sport Mazda team that made your visit a success. Thank you again and we are so happy you are our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Gary, I think you have the Sport Mazda Car Buying Experience down pat and I really appreciate you letting others know about it. It has always been my goal to have a truly customer-friendly sales process for my customers. An experience that was at every step as open and transparent as possible. Our Internet customers for example can get an out-the-door fully disclosed quote just by asking for it. Our staff has also been trained to make sure that they answer every question and make sure every concern has been addressed before our customers are asked to make any commitment or financial decisions. There is no pressure or hassle and we understand that customers will sometimes need much more time to make the decision that is best for them. In short, we respect our customers and want them to respect us. I cannot tell you how happy I am to have you as our customer and want to personally welcome you to our Sport Mazda Family. I hope that we have many opportunities throughout your ownership experience to show you just how much we do appreciate you. It is my wish that you have many, many miles of safe, happy and fun Mazda driving in your future and that you receive maximum enjoyment every time you are behind the wheel. Thank you for letting others know about your experience here. On behalf of Reggie, Mike and Keira, thank you for being one great Mazda customer. JAY MEALEY, OWNER

Sport Mazda responded

So glad that our technicians found the problem you were experiencing and repaired it. I appreciate you letting others know about your recent visit to the Sport Mazda Service Center and on behalf of the entire Service Staff want to thank you for being such a great customer. I am hoping that we have the opportunity to see you again whenever you need service for your car. Thank you. JAY MEALEY, OWNER