Sport Mazda

Sport Mazda responded

Grace, We are so happy to have you as our customer and enjoyed reading this testimonial about your experience during your recent visit. I am sure that Ashley Ramsey will be very grateful that you let others know about her and the service she provided during your purchase of your new 2016 Mazda CX-5. On behalf of my team here at Sport Mazda, let me once again thank you for being our valued customer and for saying such nice words about Ashley and my dealership. You are appreciated. JAY MEALEY, OWNER

Sport Mazda responded

Tataina, With most customers visiting the Internet before the visit, they often come with a particular car in mind. The first thing our salespeople are told to do is to LISTEN to you, then do everything they can to get you what YOU WANT. Of course, knowledgeable professionals like Alex Stinvil are always prepared to answer every question and discuss every concern so that YOU can make the best decision for you. No hassle, no pressure. I am so happy that everything worked out for you so that you could get the car you loved. We always want our customers to be happy with their purchase decision. Between Alex and Rey Almonte in Finance, you had two fine and caring professionals who will do everything they can to make the numbers come together to the benefit of the customer. In this case, Rey was able to add to the great price by getting you an interest rate you could appreciate. On behalf of all of us at Sport Mazda, we are so happy to have you as our valued customer. Don't every forget. We are always here to assist whenever you need us. Thank you for your wonderful review. JAY MEALEY, OWNER

Sport Mazda responded

Thank you so much for your review. With your long experience in purchasing cars, and new ones in particular, I am grateful that you found this buying experience to be "by far the easiest and least stressful." I have always believed that Transparency in the car buying process is absolutely essential and I can tell by your review that it is something that you could appreciate. We are happy to provide out the door quotes to customers before they visit, and make sure that they will be the same when you visit the dealership. We also work hard to make sure that every question is answered and every concern addressed before you every make the final buying decision, and that it is the right one for you. I am deeply appreciative of your kind words and thank you so much for being our customer. I want to welcome you to the Sport Mazda Family of Staff and Mazda Owners and we look forward to your future visits to our dealership throughout your ownership experience. May you enjoy your new Mazda and may every mile you drive be safe, happy, and fun. JAY MEALEY, OWNER

Sport Mazda responded

So glad to hear that Stephen Mendez and his great team at the Sport Mazda Service Center were able to make sure your problem was found and fixed. I am so happy that he could assist you in locating the warranty and that it could benefit with this service. Thank you for being our customer and we look forward to your next visit. JAY MEALEY, OWNER

Sport Mazda responded

Arleen, I appreciate hearing from loyal customers who are so happy to share their recent experiences at our Sport Mazda Service Center with others. Your review was very much appreciated. I know that their are others who will read your words and feel just how nice it would be to have a Service Advisor who cared like Nick. Because I know Nick very well, I can understand how kind and helpful he is with all his customers and how important that it is to you. Thank you for being our valuable customer and I am grateful to Nick and our technicians for making sure you received all the information you needed to make maintenance decisions for your car, decisions that the most financial sense for you. It will always be our pleasure to have you as a member of the Sport Mazda Family. JAY MEALEY, OWNER

Sport Mazda responded

It is our pleasure to have you as our customer and I want to thank you for choosing Sport Mazda for your next car. I am grateful to Mayeline for the part she played in helping you find and purchase the car you wanted. It was very kind of your to write this review and to say such nice things about us to others. Thank you again. You are our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

It sounds like you had a very successful visit to my Sport Mazda Service Center. I am grateful that Stephen Mendez, your Service Advisor, was able to insure that all of your needs were met and that you were satisfied with the service provided. Keeping you informed of everything pertinent to keeping your car safe and operating the way it should, is what you should expect and deserve. Thank you for your kind review and for being our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

I am very happy to read that you enjoyed all of the amenities in our customer lounge, while visiting the Sport Mazda Service Center. The entire lounge and service area was designed to make our customers as comfortable as possible while waiting the return of their well maintained car, truck or SUV. I think you deserve the best we can provide. So glad it was there to enjoy. Thank you for letting others know about your recent experience at our Service Center and for the nice comments about Stephen Mendez and the service he provided. Our Service Advisors and Technicians, working together, are always happy to hear from customers who have enjoyed their visits. Thank you again. JAY MEALEY, OWNER

Sport Mazda responded

I am grateful that you chose Sport Mazda for your newest Mazda and that our family has such loyal Mazda customers. I appreciated very much you saying that it was the "best buying experience ever" for you. It will make a big difference for readers who are looking for their next Mazda. Reggie was happy to know that you appreciated the service he provided and that he was able to assist you with your car buying experience, making it enjoyable and successful. Working with Reggie and Rey Almonte, your Finance manager, must have been enjoyable and I know you could feel how much they wanted to make sure you received the service you deserved. I thank you on their behalf for your kind comments. It was my great pleasure to read that the facilities and amenities we provided for you were enjoyed. It actually is a custom design, our modification of a new Mazda style, but putting extra space to make sure our customers could feel how much we appreciated their visit. Thank you again for being a member of our Sport Mazda Family of Staff and Owners. Please enjoy your new Mazda and may each and every mile you drive, be safe, happy and Mazda fun. JAY MEALEY, OWNER

Sport Mazda responded

KD, Thank you for choosing Sport Mazda for your recent car purchase. I am grateful to you for the kind comments you had for Alexander Falcon and I know he will appreciate you recommending him, just as I do. It is always nice to hear from a happy customer and I wish you many, many miles of safe and happy driving in your new car. Glad to know that we are a local dealer for you and remember we will always be here when you need us. Thank you again for being our valued customer. JAY MEALEY, OWNER