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Sport Mazda

Orlando, FL

4.9
13,009 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 13,009 reviews

December 07, 2018

Great Service Nice experience, fast, professional service. I began my search online and was contacted very quickly by Mayeline. Made an appointment to test drive at More

by Rebecca R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 28, 2019 -

Sport Mazda responded

Rebecca, It was our pleasure to provide you the service you needed and make sure you found the car that you wanted here at Sport Mazda. It sounds like Mayeline made sure that you did not have to wait and I am so happy to hear how fast you completed the entire car buying process. We are proud to have you as our customers and wish you many safe, happy and fun miles in your quality used car. It was a great photo you enclosed and I hope that you are still enjoying your new car. Thank you for being our valued customer and you will always be welcome at Sport Mazda. JAY MEALEY, OWNER

December 06, 2018

Outstanding service to nervous buyer Marilyn and Daniela were incredibly helpful in working with my schedule and budget. It was my first time buying a car in this manner and each could n More

by R. Staudt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Santos, Daniela Martinez Lucio
Feb 09, 2019 -

Sport Mazda responded

I am sure that Marilyn and Daniela appreciate your review, just as I have. Thank you very much for choosing Sport Mazda for your next car and for taking your time to write this review. Customers words speak more honestly to others than any advertizing could. I hope that you are really enjoying your purchase now and it is meeting all your transportation needs. On behalf of Daniela and Marilyn, we all thank you for being our customer and for your recommendation of both salesperson and Sport Mazda, my dealership. You will always be welcome. JAY MEALEY, OWNER

December 06, 2018

used car purchase My used car buying experience was positive. I was not able to get any reduction on vehicle price but felt it was a fair price. My salesperson was kn More

by ROYAL5678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Jorge
Feb 09, 2019 -

Sport Mazda responded

Royal, I really appreciate your review and your taking valuable time to write it. I am certainly concerned that we could have done a better job on explaining each step. I will have his manager discuss with Reggie the points you made, toward making sure that his communications with customers improves and that each step is clearly understood throughout the buying experience. The same will go for the Finance person who went over the sales agreement with you. I insist that every customer understands every step, and all questions and concerns are addressed before a purchase. I really appreciate you driving from a long distance to visit Sport Mazda. I am glad that you overall experience was good and I certainly apologize for any misunderstandings. Thank you for your review and letting me know about your experiences. JAY MEALEY, OWNER

December 06, 2018

Great experience No pressure sales (Tony Patrizzio) and great price! Brand new dealership. Complimentary Starbucks coffee, beverages and snacks were great. I'm very ha More

by Rafael H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michell Soto, Tony Patrizzio
Feb 09, 2019 -

Sport Mazda responded

Rafael, Certainly proud that Michell made sure your buying experience was a great one. I appreciate very much the nice comments on the dealership and its many amenities for our customers. I am happy that you chose my dealership, Sport Mazda, for your purchase and I am proud to welcome you to our family. May the coming months provide many safe and enjoyable drives in your new Mazda 6. And always remember that we are here to assist you throughout your ownership experience. Thank you for being our valued customer. JAY MEALEY, OWNER

December 06, 2018

Outstanding Experience Tony Patrizzio was great and took care of me with no pressure. I will be recommending him to my friends and family who are looking for a new vehicle. More

by Rjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Patrizzio
Jan 28, 2019 -

Sport Mazda responded

thank you so much for your kind review. I appreciate you taking the time to write a review and recommending us to friends and family. It is always great to hear from a happy new Mazda owner. JAY MEALEY, OWNER

December 06, 2018

Great as always I had Nick as my service but he was in a meeting at the time, so Natalie took care of me. Very polite and got me checked in very quickly. She also kep More

by kevin91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov, Natalie Deonath
Dec 12, 2018 -

Sport Mazda responded

Kevin, I appreciate very much your review of your recent visit to the Sport Mazda Service Center. Thank you for pointing out how the Service Advisors work as a team so that every customer receives service quickly. The Service Advisors are always checking to make sure you receive everything you are due, like the filter under warranty. Having your regular SA back for the final paperwork made sure he could meet with you and help you plan for future services. I know that both Nick and Natalie will enjoy reading your "great service from a great team" comment. It is always a pleasure when one of our loyal customers visit. Thank you. On behalf of the entire Sport Mazda staff, I would like to wish you a very Merry Christmas and a Happy New Year. May you and yours enjoy the holiday season. JAY MEALEY, OWNER

December 05, 2018

Beyond helpful. Excellent Customer Service. This was my first time purchasing from a big dealership and it was an awesome experience. I dealt with Tony Patrizzio for about two months until I fou More

by Lizzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arce, Edwin Acevedo, Tony Patrizzio
Dec 12, 2018 -

Sport Mazda responded

Lizzie, It was so nice to read your review and I thank you very much for being our customer. Sport Mazda has a wonderful staff and I am proud to read that Tony, Luis and Edwin did not disappoint you. They are all a very caring, friendly and most of all, professional group. I know that Tony will be happy to read that you recommended him to others. That is a great compliment. You mentioned more than once about the guys listening to what you wanted, and how they made sure to explain everything to you during the process. I am grateful to them because our first goal here at Sport Mazda is that WE LIsten to the Customer and their wants and needs , and then do Everything We Can to Get if for Them. I also insist that every question or concern is addressed for the customer before any decisions are made. It sounds like all of them did just that for you. Thank you again for being our customer and we will always be here to assist you. On behalf of Tony, Luis, Edwin and the rest of the Sport Mazda family, I would like to wish you and yours and Very Merry Christmas and a Happy New Year. JAY MEALEY, OWNER

December 04, 2018

Great experience. The dealer was very nice and motivated to help us anyway possible. Everyone we encountered was very friendly. We are considering to return to purchase More

by Kathryn23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Falcon
Dec 12, 2018 -

Sport Mazda responded

Kathyrn, Thank you for choosing Sport Mazda for your next car and for taking the time to write this review. It always means a lot to myself and the Sales Team to read a positive review on the services they provided. The customer being happy with the experience and their new car is why we are here. I hope you know that you can always contact Alexander Falcon, your salesman, or our management team if you need assistance, and we look forward to your next visit. Welcome to our Sport Mazda family and on behalf of the entire staff, I wish you a Very Merry Christmas and a Happy New Year. JAY MEALEY, OWNER

December 02, 2018

Sometimes service isn't just about the car. I was in for a regular service oil change. While waiting in the lounge I observed a young mother and her child. Mom was preoccupied with her smart p More

by DuckiSue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donny Larson, Ellie Diaz
Dec 02, 2018 -

Sport Mazda responded

Thank you very much. I think that sometimes we all can do just a little bit more to make someones day a little bit better. I know that everyone who reads your story will feel the same, especially as we enter the Holiday Season. I felt very good for my staff and the action they took to make things a little bit better this day. I thank you. Every once in awhile we all need to be reminded. You saw a need and made the choice to ask us to help. I am grateful to you for doing so. I felt good just reading your review. Thank you for being our great customer. Jay Mealey, Owner

December 02, 2018

One of the best service ever Just to start telling you I was not buying a car today will give you an idea on how professional, accommodating and helpful the staff at Sport Mazda w More

by Dels63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark and Michelle , Jacob Barone
Dec 12, 2018 -

Sport Mazda responded

Dels, Loved your review and thank you for the great compliment that you paid to my sales team. They say it take a "village", but at Sport Mazda I know you were able to appreciate that it really takes "a team". Jacob and Mark are two of the finest sales professionals you could every want to work with, and I know that took care of your every need. I know you felt like an old friend with those two. Rey is a long-time veteran of Sport Mazda and he is an exceptional Finance Manager. Friendly and happy, he is always ready to answer every question and address every concern. Michell is there to make sure you know everything about your car and can enjoy every feature before you leave. Thank you for buying your new Mazda from Sport Mazda and I would like to welcome you to our Sport Mazda family. Your new Mazda CX-5 will give you many years of safe, happy and fun Mazda driving. It is an award winner and will make sure you enjoy yourself every time you get behind the wheel. On behalf of the entire Sport Mazda family, I would like to wish you and yours a very Merry Christmas and a Happy New Year. I am so happy to have you as our customer. JAY MEALEY, OWNER

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