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Sport Mazda

Orlando, FL

4.9
13,048 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 13,048 reviews

October 27, 2017

Excelentes service Excelente servicio, departe del vendedor. Es recomendado un cien por cient, por su excelente calidad y trato al comprador. gracias por la ayuda. More

by Eimyvolley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Soto
Oct 30, 2017 -

Sport Mazda responded

Thank you so much for your review. Miguel Soto is a wonderful guy and a great salesman and really appreciates your kind recommendation. I appreciate very much that you chose my dealership for your new Mazda and for the nice words you had to say about your experience. We are proud to have you as a new member of the Sport Mazda family. Jay Mealey, GM/Owner

October 26, 2017

Simple and professional The staff members that helped me out were very kind, knowledgeable, and attentive. They were very professional, advised me of the potential work that More

by Steroyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson, Nick Radoslavov
Oct 26, 2017 -

Sport Mazda responded

Thank you for the nice comments on our service team and your recent visit. I am always so proud when customers say that their experience was so friendly and helpful. Service is always the most important product at Sport Mazda and insuring that customer and car are properly cared for with no pressure or hassle. We know that many customers come to the dealership for specific services they want. It is guys like Nick Radoslavov, your service advisor that make sure you leave with all the information you need to plan future visits, insuring that you and your car remain safe and happy. Thank you again for your review and so glad you are our customer. Jay Mealey, GM/Owner

October 25, 2017

A great second impression! I had a bad first experience at this dealership and the service center totally changed my opinion. My car was done quickly, all service advisors were More

by Laesteinbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Mealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donny Larson, Nick Radoslavov
Oct 26, 2017 -

Sport Mazda responded

And, we thank you for giving us another chance to change your opinion of us. I would certainly love to say that we are perfect, every time, but that is just not so. With the volume of business we do at our new Sport Mazda facility, we may disappoint a customer. From the number of reviews we have received, I am glad to say that it is not often. I am especially proud of the service team under Donny Larson, Service Manager. A Sport Mazda veteran, he and his great team, like Nick Radoslavov, your service advisor, are friendly and professional and really take pride in doing a great job for each and every customer. I am so glad you returned and I thank you so much for your review. Proud to have you as our customer. Jay Mealey, GM/Owner

October 25, 2017

They give me a great deal and good price They makea miracle to disappear my bad equity and get me approve and they where friendly in the process not like other places I went in this proces More

by Jonlugo34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cappetta
Oct 26, 2017 -

Sport Mazda responded

I have a wonderful staff here at Sport Mazda and am very proud of each and every one. I really appreciate you taking your valuable time to let us know about your visit to our dealership and the results that Mark Cappetta provided for you. Mark is an exceptional salesperson and a friendly and caring individual. Working with our exceptional finance team, it sounds like they were able to "make a miracle" for you and you left with a new car. You are right, we are not like other dealerships. I am so happy you found us and welcome to our Sport Mazda family. Jay Mealey, GM/Owner

October 25, 2017

So happy My first experience in America was awesome. They are very professional. I do not speak english enough and they made sure I undestand. thank you s More

by vivian Pinto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Busted, Yanavive Santiago
Oct 26, 2017 -

Sport Mazda responded

Vivian, Welcome to Florida and we wish that you find all of your experiences to be as awesome as what Mike Busted and Yanavive Santiago provided for you. You look happy in your photo with your new car. It was our pleasure to have you as our customer. I want to welcome you to our Sport Mazda family, where you will always find a friendly and caring staff that will always treat you with the respect you deserve. Thank you for being our customer and writing this review. Jay Mealey, GM/Owner

October 25, 2017

A Great Car Buying Experience Mazda Sport dealership of Orlando has to be one of the Best experiences I have had buying a used car. The sales people ( Earnest Evans) and (MarkCappe More

by Mazda Sport Experience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Evans, Mark Cappetta, Brian Tokarczyk
Oct 26, 2017 -

Sport Mazda responded

While we are primarily a Mazda Dealership, used cars are indeed a very large part of our business. Our staff does not differentiate in the level of customer service provided between the new and used. In your case, you had three veteran members of our Sales Team, Brian, Mark and Earnest working together to insure your experience ended in a successful purchase. I agree with you about Brian and am so happy that he made such a difference in your experience. I like to think that each and every member of my sales team is friendly, professional, honest and caring in how they work with their customers. I saw your photo and am so happy that we could make it possible for you to leave happy, with your new car. Thank you again and welcome to the Sport Mazda family. Jay Mealey, GM/Owner

October 25, 2017

Positive Service Experience Sport Mazda has the best service department I’ve ever in countered. They are always polite and friendly when greeting customers. My car is serviced i More

by Virginia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2017 -

Sport Mazda responded

Virginia, I could not ask for a better review than this. Our entire service team, like Stephen Mendez, your service advisor, really like making sure their customers received their best and leave happy and satisfied. It sounds like we did just that during your visit. Thank you so much for letting others know and for saying such kind things about our Sport Mazda Service Department. Grateful to have you as our customer. Jay Mealey, GM/Owner

October 24, 2017

So Easy! Dealing with this dealership, and dealing with my salesman Brian San Pedro has been the best experience car shopping I have ever had. Brian worked ver More

by Lwoody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian San Pedro
Oct 30, 2017 -

Sport Mazda responded

LWoody, It was great to hear how Brian San Pedro made such a difference in the great car shopping experience you had at Sport Mazda. It is very kind of you to let others know and to recommend Brian to others. He is a hard worker and nothing makes him happier than to read a review from a happy customer. The entire sales team, including sales and finance staff, work together to make sure you get the car you want at the best price possible. I am glad that is what you received on your visit. Thank you for being our customer and for recommending Sport Mazda and Brian San Pedro. We are all proud to have you as a member of the Sport Mazda family. Jay Mealey, GM/owner

October 24, 2017

Very attentive and extraordinary The sales consultant, Mark Cappetta, had amazing customer service! I had called in advance mentioning that I wanted to take a look at a specific car a More

by melody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cappetta
Oct 31, 2017 -

Sport Mazda responded

Melody, Thank you for letting others know about your experience at Sport Mazda. I am so glad that you were able to find your special car and that Mark Cappetta could assist you in the buying process. As you said, Mark provides amazing customer service and does everything possible to make sure his customers get the best deal possible on the car of their choice. I saw your photo with the car and happy to hear that you are so pleased with it. I appreciate that you will be recommending others visit my dealership and I promise you we will try to make their visits just as enjoyable and successful. Thank you again for your review, your purchase and welcome to the Sport Mazda family. Jay Mealey,

October 24, 2017

EXCELENTE TRABAJO Y ATENCIÓN Muy atentos y responsables. Estuvieron pendientes cuando llego mi repuesto me llamaron enseguida y me dieron mi cita. Si me toca volver lo haria con g More

by Jimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Oct 26, 2017 -

Sport Mazda responded

Thank you for your review. I am so glad that Ellie Diaz made sure that you were taking care of at our Service Department. Sometimes waiting for parts becomes a necessity, but not often now that we have a large new facility. We always work quickly to make sure we get the parts quickly so that you are back safely on the road. I am glad we were able to take care of you and thank you so much for recommending Sport Mazda. Glad you are our customer. Jay Mealey, GM/Owner

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