Sport Mazda - Service Center

Sport Mazda responded

Steaks, I can appreciate how much a wonderful Service Advisor can mean to our customers. I thank you so much for your kind review and letting others know about your recent experience at the Sport Mazda Service Center. She is a great fountain of information and knows so much about her cars and the best way to maintain them, withing a budget. I am so proud that you trust Ellie enough to commit to returning for your future service. Thank you again and may you always be our loyal and valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Cancun, I appreciate very much your kind comments about the service provided by Stephen Mendez during your recent service visit to the Sport Mazda Service Center. I am happy that you chose to recommend us and committed to being a regular customer at our service center. We will do everything we can to make sure that each and every visit is enjoyable and succcessful. Thank you for being our value customer. JAY MEALEY, OWNER

Sport Mazda responded

Stuntcabbit, I really enjoyed your review and am glad you had a great experience at the Sport Mazda Service Center. We do try very hard to make the entire process, from making the appointment through the service visit, and still provide and enjoyable and successful visit for our customers. Thank you again for the great comments about your Technician. I am sure he will be happy to know just how satisfied you were with the service he provided. I would like to thank you so much for your words at the close of your review. One of the absolute greatest things an owner can here is, "Mazda always seems to surpass my expectations." Thank you so much for being our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Thank you. You were certainly able to make some great points and from the point of view of a careful and responsible car owner. I know that Nick Radoslavov, Service Advisor, and his fellow SA's enjoy working with you to make sure that, within your schedule and budget, you make the necessary repairs to insure you continuous safe operation of your car for a long time to come. I also read from your review that you are most concerned with it being done right the first time. That is our major concern and I am proud of the quality and dedication of my service team. Together with great customers like yourself, our Sport Mazda Family of Staff and Owners do make a great team. Thanks again for being our valued and loyal customer.

Sport Mazda responded

Jon, Thank you for taking your valuable time to write this review. I am sure that Stephen Mendez appreciates very much your kind comments and is very happy to have you as his customer. I know that I am glad you are our customer also. JAY MEALEY, OWNER

Sport Mazda responded

Kitty, I love to hear from happy service customers. A great of the custom changes we made to the dealerships design were made to make our service customers enjoy their experience. I am very glad that you enjoyed the refreshments and the other amenities that make your waiting time much more comfortable and enjoyable. It is what you deserve. Thank you for being our great customer here at the Sport Mazda Service Center and thank you for the kind words for Stephen Mendez and the service he provided. Best Wishes! JAY MEALEY, OWNER

Sport Mazda responded

Thank you so much. Your review meant a great deal to me and I know that it is going to be much appreciated by Ellie, Alex, Rey and Victor, as well as myself. The Sport Mazda Service Center has always been to me the great benefit that members of the Sport Mazda Family of owners should enjoy. It is never off my mind and my team is working harder to make sure that every visit to the Service Center is enjoyable and successful for each and every customer. From the custom features we have added to make you more comfortable to the amenities and refreshments that we offer to make it more enjoyable, it is what we believe you deserve. I want to once again thank you for your kind review and for letting others know about your experience. I am very happy that you will be returning to Sport Mazda for both service and for your next new car. I am grateful to have you in our Sport Mazda family. JAY MEALEY, OWNER

Sport Mazda responded

Joseph, I am grateful that Angelo Nieves, Service Advisor, made a great impression during your recent visit to the Sport Mazda Service Center. It sounds like he made sure that you got the service that you wanted and made you comfortable throughout the visit. It is our pleasure to make sure you have an enjoyable and successful visit. So glad to hear you were satisfied. Thank you very much for your review and for being our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

JSOTO, It is always nice to hear from a long-time Mazda owner who has serviced at other Mazda dealerships. It sounds like you double-check a lot and are very conscientious about getting the most for your money. I am too, and I certainly encourage any customer to do just the same. Nick Radoslavov, the Service Advisor that you worked with is, like all of my Service Advisors, a real straight shooter and knows his Mazdas. I am glad to hear that you found my Sport Mazda Service Center is deserving of your future business. I am happy to have you in our Sport Mazda Family and promise you that we will always strive to provide you the best Mazda service possible. Thank you again for your review and for being a valued customer. JAY MEALEY, GM/OWNER

Sport Mazda responded

Sal, I sincerely appreciate your kind comments about the Sport Mazda Service Center. It sounds to me like you are a car owners who plans his maintenance visits. This makes it so much easier for someone like Nick. He is a service professional who likes nothing better than to work with you to make sure your car is well maintained. All of our Service Advisors make themselves available to their customers to go over the service report that is provided at the end of each visit. It is a soft approach but it would be negligent of us as your service provider to make you aware of all of your cars needs, and then allow you to make the decisions that are best for you. Thank you for mentioning Ellie and Natalie, two wonderful Service Advisors who, like NIck, provide their best at each visit. I am going to take your recommendation to heart and consider adding Becky and Treet to the Dealerrater Profile. I agree with you that they are the first and last impressions that you keep when you visit the Service Center. Thank you for the recommendation. I am proud to have you as our loyal valued customer. JAY MEALEY, OWNER