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Sport Mazda - Service Center

Orlando, FL

4.7
2,677 Reviews

2,677 Reviews of Sport Mazda - Service Center

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October 21, 2019

Excelente servicio, acogedor área de espera. Excelente servicio profesional, area de espera acogedor, area para cargar celulares, snacks , Customer WiFi Internet, cafe y agua Child-Friendly Wa More

by kokopely77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Nieves
Nov 07, 2019 -

Sport Mazda responded

Thank you so much for your wonderful testimonial about your recent visit to the Sport Mazda Service Center. I am so happy to hear that the efforts we have made to provide a wonderfully comfortable and enjoyable waiting area for our valued customers is appreciated. It was so nice of you to mention each of the several amenities in your testimonial. We are proud to provide a nice and comfortable waiting area, mobile charging stations, snacks, WIFI, Starbucks and other coffees, cold water, and a family-friendly waiting area. Thank you for being our valued customer. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

October 20, 2019

Not transparent The dealership wants to obviously sell you the car, “extended warranty”, and gap. I’ve been twice to the dealership and no one can get me the details More

by ANDRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t want to list any associates.
October 16, 2019

service department 5 stars We would like to thank Angelo Nieves and his team for all the help, exceptional customer service and patience. We really appreciate it!! You guys r More

by KARLA SAMUDIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Nieves
Oct 26, 2019 -

Sport Mazda responded

Karla, I am often reminded what my father instilled in all of his children about the car business we are in. He says that it is about doing everything we can to let our customers feel that we genuinely care about the service we provide them and the care we provide for their car. It is always a pleasure to hear from a service customer who has had that experience. Thank you, on behalf of Angelo Nieves, your Service Advisor, myself and all of the Sport Mazda Family who are so happy to have you as our customer. Thank you so much for letting other know with this very nice testimonial. JAY MEALEY, OWNER

October 14, 2019

Stephen mendez Excellent costumer service, always making sure we get out there happy. thank you for all your attentions 5000 miles oil services. very clean service More

by Nomarsosa21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2019 -

Sport Mazda responded

Thank you for your kind testimonial for Stephen and my dealership. I am so happy you are our customer and a member of the Sport Mazda Family of Staff and Mazda owners. We will always do our best to make sure you received the best service we can provide and have a enjoyable and comfortable facility to use during your visits. We want you to know that you will always be welcome at Sport Mazda. JAY MEALEY, OWNER

October 14, 2019

5000 miles oil service Excellent costumer service, very kind and friendly with the costumers great attention and excellent service, very clean and good snacks. Nothing more More

by Juaneloycanta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayeline Sosa Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2019 -

Sport Mazda responded

Juan, It was very kind of you to provide a testimonial for my dealership and to let others know how you felt about the service provided. I believe you were right that your first sentence said everything that needed to be said about what you experienced during your visit. I am proud of Stephen and the Sport Mazda Service Center team that treated you so well. You are a valued customer and you will always be welcome at my dealership. JAY MEALEY, OWNER

October 11, 2019

New car service My bi-annual visits are always a pleasure -- both Ellie and Nick are extremely efficient and unfailingly courteous. The technicians routinely perfo More

by CSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz, Nick Radoslavov
Oct 24, 2019 -

Sport Mazda responded

Being our loyal customer is greatly appreciated. On behalf of Nick and Ellie and the rest of my wonderful service team here at Sport Mazda, we thank you from the bottom of our hearts. Testimonials like yours mean a great deal to us and provide great motivation to provide our very best to our customers, each and every day. While your visits have become less often, we want you to know that we are proud to have you as our loyal customer. Thank you again for the testimonial. JAY MEALEY, OWNER

October 10, 2019

Courtesy I would like to recognize Brittany's efforts to help me in the middle of a lot of confusion between a glass repair service and me, the customer. In th More

by Dels63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Schultz
Oct 24, 2019 -

Sport Mazda responded

Dels, You will always have friends at the dealership and can be assured that great Service Advisors, like Brittany Schultz, will always be ready to assist you by receiving their very best service, every time. I am proud that Brittany was able to assist you with the situation between you and the glass repair service. She is a friendly and caring professional who works hard to make sure her customers and their cars are treated well. Thank you for your kind testimonial and for being our loyal service customer. JAY MEALEY, OWNER

October 10, 2019

Excellent place and great human service I bought my car here and I also do my services here, I have Mazda since 2010 and I still have an excellent experience. This time, I lost my key and I More

by maso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Nieves
Oct 24, 2019 -

Sport Mazda responded

Maso, I agree with you that the price of new keys is high. I am told that the electronics involved require a higher manufacturing price and the procedures to insure the new key works with the systems in your car require more intervention. I am positive that the price of replacement keys is a problem that is shared by all automotive manufacturers. I am so glad that you have continued to find us as your preferred service provider. We certainly appreciate your business and your loyalty to my dealership. I promise you that we are always looking at our prices and do our very best to make sure you receive the best service at the lowest price we can reasonably provide. Thank you for being our loyal customer and you will always be welcome by Angelo and the rest of your Sport Mazda Service Team whenever you visit. JAY MEALEY, OWNER

October 10, 2019

The Usual Great Service Each time I have been in for service, I have had a good experience. I get checked in quickly, I get a report on what needs to be done, and I get out q More

by Florence Zee-Sena
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Oct 24, 2019 -

Sport Mazda responded

Florence, Thank you so much for taking the time to write and let others know about your feelings for Sport Mazda. It is for great customers like yourself, that we continue to upgrade our facilities to make your visits even more comfortable and enjoyable. Nick and the rest of the service team are always here to make sure you receive the service you deserve. Thank you for being our loyal customer and you will always be welcome at Sport Mazda. JAY MEALEY, OWNER

October 09, 2019

Car recall I came in for a recall on my car, it only took an hour to complete & the dealership environment is very nice & peaceful. Good experience. More

by RYANGANNON895
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Nieves, Brittany Schultz
Oct 24, 2019 -

Sport Mazda responded

Ryan, Thank you for the kind testimonial. We feel a special obligation to our customers who return for a recall. It is something that neither one of us can predict and it not something we look forward to. We do however, do our best to make sure you are inconvenienced as little as possible and work hard to make sure you get the best service in the shortest time possible. You can leave here knowing that we care about you and your car and making sure you are driving away in a safe Mazda is our primary goal. I am so proud that Angelo and Brittany were able to make your recall visit a good experience. Thank you for being our valued customer. JAY MEALEY, OWNER

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