St. Charles Chrysler Dodge Jeep Ram
St. Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Hugo the service advisor went above and beyond to ensure the issue was solved and kept me informed proactively at the end of each day. One of the best service experiences I have had in a long time! the issue was solved and kept me informed proactively at the end of each day. One of the best service experiences I have had in a long time! More
What a great experience buying a new jeep with Kain at SCCDJR ! Kain is polite, professional, & personable. Kain and the team at SCCDJR made the experience relaxed and fun. From Reception to Finance, it SCCDJR ! Kain is polite, professional, & personable. Kain and the team at SCCDJR made the experience relaxed and fun. From Reception to Finance, it was a positive, pressure-free experience. Thank you Kain & SCCDJR. 💜 More
Paul the service advisor was a great help and quick with getting my truck checked in and was very clearly and thorough of what was going on with my vehicle and what it needed to get it fixed. getting my truck checked in and was very clearly and thorough of what was going on with my vehicle and what it needed to get it fixed. More
Did the work needed in good time, professional operations. I highly recommend all services provided. operations. I highly recommend all services provided. More
From tge moment We walked in through the door Amir Sweiss was with us, helped us with understanding how leasing, to buying out options worked. He answered every question we had, provided us every options. H was with us, helped us with understanding how leasing, to buying out options worked. He answered every question we had, provided us every options. He has the best customer skills. Very knowledgeable and kind. Until we left the store he stayed with us, even made sure i had my appointment made. Manager Zhouri also helped us to complete our financial decision. Thank you all. More
Jeffrey helped me out with purchasing a Jeep Wrangler. He was extremely patient, knowledgeable, and kind. The process was very quick. Everyone was knowledgeable, professional and courteous. I would highly He was extremely patient, knowledgeable, and kind. The process was very quick. Everyone was knowledgeable, professional and courteous. I would highly recommend this dealership! More
The dealership was wonderful to deal with all the people were courteous and friendly. I would highly recommend this dealership for service sales or parts every time I've been there. I've had a wonderful exp were courteous and friendly. I would highly recommend this dealership for service sales or parts every time I've been there. I've had a wonderful experience. I would recommend all my family and friends More
We were so impressed with the professionalism, knowledge and patience of the sales staff. They were truly a pleasure to deal with. and patience of the sales staff. They were truly a pleasure to deal with. More
Initially i had a positive review for my experience leasing the car from this dealership and dealing with Matthew Darovec and his manager but i had to change it to negative unfortunately! When i lease leasing the car from this dealership and dealing with Matthew Darovec and his manager but i had to change it to negative unfortunately! When i leased my car i was promised that all of the maintenance for the car including oil changes will be included by the term of my lease. When i sign the documents it showed only 4 oil changes included but they assured me that all the leased vehicle oil changes are covered by them until the lease term end and don't have to worry about what they stated in the documents. When i used my initial 4 oil changes they changed the story and start charging for the remaining of the regular oil changes and even had a courage to tell me a lies into my face that they don't remember and they just following whats in the signed documents, when i tried to dispute the charges. It's my mistake believing their words and promises instead of forcing them that to be stated in the documents. I just didn't realize that they will be such a dishonest people, xxxxxxxxxx and scammers. Ill also make a complain with BBB and let everyone know about my experience and will make sure do not fall again on a fake promises and to have all of that on paper because they are not keeping to the deal and their promises unless you have that on a paper. They will lose many customers like this over few hundred dollars worth of oil changes! Will never be a Jeep customer again! Avoid this dealership at all costs!!! More



