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St. Charles Chrysler Dodge Jeep Ram - Service Center
St. Charles, IL
139 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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139 Reviews of St. Charles Chrysler Dodge Jeep Ram - Service Center
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April 27, 2024
I leased a Jeep Renegade in 2021. The sales team was great but the talked me into paint sealer etc. etc. This was a joke as I had to take it back several times for the sloppy work and The sales team was great but the talked me into paint sealer etc. etc. This was a joke as I had to take it back several times for the sloppy work and finally gave up. I've had it in for a transmission shifting problem twice in the first 6000 miles and now at 9000 it needs work again. I called for an appointment but because my oil change is free and the transmission warranty work, they want me to wait 3 weeks because they don't have a loaner available. The service department here is the worst I've ever delt with. I would not recommend anyone buy or lease a car from this dealership. More
by ryparada
Employees Worked With
Phone
Helpful February 13, 2024
I have had 3 lease vehicles with St. Charles Chrysler Dodge Jeep Ram. I recentley had an issue with my auto start stop. They did a through investigation and finally got it fixed. Rick wa Charles Chrysler Dodge Jeep Ram. I recentley had an issue with my auto start stop. They did a through investigation and finally got it fixed. Rick was my Service contact and he was GREAT! More
by jstornello
February 08, 2024
Have been convenient. Service has been timely. Quality of work has exceeded our expectation. Thanks. Service has been timely. Quality of work has exceeded our expectation. Thanks. More
by Leoprz8322
Employees Worked With
February 02, 2024
This dealership has serviced my vehicles for the last 8 years with no complaints. Staff is always friendly and professional. years with no complaints. Staff is always friendly and professional. More
by Yamiman89
Employees Worked With
January 24, 2024
Everyone is friendly and the service is always quick . I w always enjoy have the oil changed at the facility. I w always enjoy have the oil changed at the facility. More
by kcbradshaw2003
Employees Worked With
January 21, 2024
Everyone is very pleasant and accommodating. I had a couple things pop up outside of my oil change and they took care of everything. Great communication and very friendly! Highly recommend comin I had a couple things pop up outside of my oil change and they took care of everything. Great communication and very friendly! Highly recommend coming here for all maintenance! More
by Bethpertl
January 20, 2024
always a pleasure all the service staff are friendly and helpful simple service doesn't true into a nightmare helpful simple service doesn't true into a nightmare More
by ronald_easto
Employees Worked With
January 16, 2024
All service staff was so friendly and helpful when I came in for my oil change and also to have a couple of concerns looked at. I appreciate how easy and stress-free the entire process was. in for my oil change and also to have a couple of concerns looked at. I appreciate how easy and stress-free the entire process was. More
by lschmidt1199
Employees Worked With
I cannot remember her name for sure...maybe Kayla or Kaylie? She was very professional.
