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St. Charles Chrysler Dodge Jeep Ram - Service Center

St. Charles, IL

4.8
139 Reviews
Call Service Center (866) 651-4288

139 Reviews of St. Charles Chrysler Dodge Jeep Ram - Service Center

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October 18, 2023

I traded in my Land Rover because I was so unhappy with my dealer. I purchased a Jeep and could not be happier with the service I have had. Everyone is beyond nice and accommodating and so respectful of my More

by Adbogacki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tortorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila at Service
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Helpful
October 18, 2023

Ian pleased with the Service I received from St Charles Jeep, Chrysler, Dodge, My SUV is just running much better. My thanks to the Service Department. Respectfully Linda Charles. More

by charleslinmerle2344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tortorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck
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Oct 18, 2023 -

charleslinmerle2344 responded

I want to thank the Service Department for the great work they did on my car, you gave it back to me in great shape, it’s running like Brand new. Thanks Again. Humbly Linda Charles.

Helpful
October 13, 2023

Great service team. Kept me updated and everyone was polite, respectful and efficient the whole time More

by bjj.jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tortorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck
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Oct 14, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Your kind praises for our Service Team are greatly appreciated. We take pride in offering polite interactions, informative care, and efficient service. Reach out to St. Charles Chrysler Dodge Jeep Ram if there is ever anything else we can do for you.

Helpful
October 10, 2023

Service crew is very Friendly, fast, great attitude, personal,very accommodating excellent service definitely will recommend More

by rockhd1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tortorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck
Report | Print
Oct 11, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hi. We appreciate your recommendation and positive review of your experience with our Service Team. We are so pleased that our very friendly, efficient, and accommodating team provided an excellent, five-star experience for you. Thank you for being a St. Charles Chrysler Dodge Jeep Ram customer and let us know if we can assist you further or answer any questions.

Helpful
September 28, 2023

Frank was very polite and helpful and the service was completed in lest than 1 hour. More

by joan.mruk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank in Service
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Sep 29, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello. Our Service Team here at St. Charles Chrysler Dodge Jeep Ram greatly appreciates your feedback regarding the timely service you received from our very polite and helpful team. Thank you for this positive review and please choose us again for all of your service needs.

Helpful
September 22, 2023

They are fast & good nice people in st Charles Chrysler jeep ram dealership on north avenue More

by Fatdaddywhitepjt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tortorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck
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Helpful
September 15, 2023

I have purchased multiple vehicles from this dealership. The sales crew is fantastic, not pushy, they work hard to get you into the vehicle you want” The other bonus to this dealership is tthe service depa More

by JEEPGRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
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Sep 16, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hi! Thank you for your loyal business. We are so pleased that you continually have top-notch experiences with the St. Charles Chrysler Dodge Jeep Ram Sales and Service Teams. Thank you for your feedback and for highlighting how helpful our team was during your recent oil change and tire rotation for your Jeep Wrangler. Please let us know if we can assist with any future service or sales needs.

Helpful
September 15, 2023

Very happy with dealer. Very unhappy with vehicle Dealer worked to fix vehicle and get things right. More

by Hdtvee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernst
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Sep 16, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Thanks for the 5-star review. Our Service Department strives to repair vehicles promptly and meet all our customer's needs. If you have any more automotive needs, we are always here to help at St. Charles Chrysler Dodge Jeep Ram.

Helpful
September 14, 2023

St. Charles Jeep is the BEST!! Brian Kenealy and his entire service team does a great job! I drive an hour each way from the City of Chicago to go to St. Charles Jeep. More

by brettnovack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hi Brett, thank you for your amazing feedback. We are so happy to know that our Service Team provided you with great service at St. Charles Chrysler Dodge Jeep Ram and we hope you have a fantastic rest of your day.

Helpful
September 14, 2023

Quick and fast service service guy answered all questions and took care of all my needs More

by 1980wishmewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Nathan Cruz, Paul
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Sep 15, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Thanks for the five-star review. Our Service Department strives to offer fast service and answer all our customer's questions. If you have any more automotive needs stop by St. Charles Chrysler Dodge Jeep Ram.

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