St Charles Nissan

This is my 2nd vehicle purchase from Paul Hinton in 6 months. My first purchase was a 2013 Nissan Rogue. Paul answered all my questions, made me feel comfortable with my vehicle selection by ensuring t months. My first purchase was a 2013 Nissan Rogue. Paul answered all my questions, made me feel comfortable with my vehicle selection by ensuring that the car was comfortable for me with the features I requested. I did not feel pressured nor did he try to rush my purchase. When we needed a vehicle for our teenager, I shopped around and was not impressed by the customer service of the sales people I encountered. I called Paul and he did everything possible to find a safe and reliable vehicle for my daughter. Paul test drove several vehicles before making his recommendation to us. I plan to buy my next vehicle from Paul and will refer everyone I know to him. Thank You Paul!!!!! More

This is the 3rd car that I have purchased from Joe at St. Charles Automotive. Every experience has been wonderful. His follow up and assistance with any questions are two reasons that I will continue to co Charles Automotive. Every experience has been wonderful. His follow up and assistance with any questions are two reasons that I will continue to come back to purchase from him. More

I wouldn't consider going anywhere else to buy a car!!! I've leased a Nissan Altima from St. Charles Nissan for several years now. I was a bit skeptical at first about leasing, but Joe and the team car!!! I've leased a Nissan Altima from St. Charles Nissan for several years now. I was a bit skeptical at first about leasing, but Joe and the team at St. Charles Nissan explained the ins and outs to a T and I couldn't feel more comfortable with my decison to lease. I've recommended several family members and friends to Joe and they are equally happy with their experience. He makes it easy to find the car you want, and works with you to come up with a monthly payment that will fit your budget. I've always felt that the St. Charles Nissan team goes above and beyond to get you the best deal. I will definitley be a long time customer! More

The dealership helped me exchange a 2013 Versa S for a Versa SV. The SV cost more because it had more features. I did not receive the amount I paid for the Versa S because it became a used car. The dealer Versa SV. The SV cost more because it had more features. I did not receive the amount I paid for the Versa S because it became a used car. The dealership help lower the Versa SV cost by searching for rebates. I was impressed with their help! Thanks so much! I have told my friends and family about St Charles NIssan's help and told them if you are in the market for a new car go there. More

The salesman Justin Londoff lied on the sale said there were new brakes and took about a month then realized the back were almost worn to nothing. Then 3months later car battery was dead had to jump it. To were new brakes and took about a month then realized the back were almost worn to nothing. Then 3months later car battery was dead had to jump it. Told me over the phone it was put in 6 months ago when leather kit was put in bring it back. Brought it back said it was fine then had to print outs from autozone and advance that said the battery was bad they said it's not covered cause they put a new key battery in not a car battery. They lie and are rude and cheap. Would never recommend anyone to them. Don't go here More

I worked with Andy Pomeroy over about a five hour period on a Saturday. He was busy balancing me as well as at least one another former customer (back to purchase again from him), but he didn't make me feel on a Saturday. He was busy balancing me as well as at least one another former customer (back to purchase again from him), but he didn't make me feel neglected. During the lulls of getting gas in the car/negotiations, Andy and Joe Caswell both were pleasant to chat with and pass the time. Andy worked to get the price of the vehicle down as well as secure me an interest rate a full percent point lower than the national bank rates I had been looking at. The financing with Cathy was also exceptionally painless (FYI for buyers, you cannot charge more than 2,000 on a credit card). On the whole, I didn't feel rushed or pressured while at the dealership or working with Andy and I left happy with my vehicle and satisfied with the price and financing. Thanks again. More

Met Mr Low upon arrival at the dealership. Told him what I was looking for he directed me to Joe which was one of his sales personel. Joe took over and made the process of picking out a car and doing the pa I was looking for he directed me to Joe which was one of his sales personel. Joe took over and made the process of picking out a car and doing the paper work a real pleasure. One if not the car purchases I have made. From there the service continued to Mr Kahn who was there Business Manager, again the process was simple no stress and he was as the other two a real class gentleman to work with. Everyone at St Charles Automotive was really great, which made this a wonderful buying experience. Thanks Again Gary More

The staff is always very friendly and polite. They know me by name. When I needed a repair that was not covered by warranty, Nissan and the dealership worked with me to defray much of the cost. me by name. When I needed a repair that was not covered by warranty, Nissan and the dealership worked with me to defray much of the cost. More

Every time I come to the Nissan service department, I get great customer service and I get quality work done to my 2007 Nissan Maxima. great customer service and I get quality work done to my 2007 Nissan Maxima. More

The promptness of service advisors was immediate and vey plesant and knowledgable.Too be able to pull right into service,especially on this cold morning was great.Work was completed as I waited,and did not plesant and knowledgable.Too be able to pull right into service,especially on this cold morning was great.Work was completed as I waited,and did not take long.When complete,advisor explained all,stamped book,advised/set next appointment,then took to me to cashier who was very nice and explained all work also.Thanks to all the staff! More