Back

St Charles Nissan - Service Center

St. Peters, MO

4.4
74 Reviews

74 Reviews of St Charles Nissan - Service Center

Sort by
April 18, 2020

Al Romero Every time I drive into Service, I am hoping to see Al, and I know exactly where his work station is. He is the best and I know all will be well. More

by ca.goss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Romero
Apr 20, 2020 -

St Charles Nissan responded

Carolyn, thank you for your wonderful compliments about Al! We think he's great, too, and we'll be sure to pass along your kind words to him! We look forward to seeing you at your next service visit! Take care!

December 16, 2019

fast and honst serivce advisor Every time I bring my SUV in for a oil change or for any other trouble I always asked for Clint, because I trust him and he has always been friendly t More

by sbauer1219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Johnson
Dec 17, 2019 -

St Charles Nissan responded

Thank you for your wonderful compliments about Clint! We think he's great, too, and we'll be sure to pass along your kind words to him. We look forward to servicing your vehicle again in the future. See you at your next service visit!

October 01, 2019

Rob worked with me and the learning curve of a new dealership. I have moved here from another state, where I purchased the Nissan Murano. Which I love. More

by HUGHES-ENTERPRISES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Sigmund
Oct 02, 2019 -

St Charles Nissan responded

Thank you for the wonderful compliments about our service advisor, Rob! We'll be sure to pass them along to him! If you need anything else throughout your vehicle ownership, please don't hesitate to give us a call. We're always happy to help! We look forward to seeing you at your next visit!

September 24, 2019

Great service, great people! I brought my Rogue in to be checked because I had run into a very deep pot hole. I was concerned there may have been damaged to my alignment or wheel More

by SandyA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Mangosing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Gibbons, Andrew Gimlin
Sep 24, 2019 -

St Charles Nissan responded

Sandy, thank you for the wonderful review! We're happy we could help put your mind at ease! If you should need anything else throughout your vehicle ownership, please don't hesitate to give us a call or stop by. See you at your next service visit!

September 21, 2019

very fast Considering the amount of people it was very quick service, but one problem they forgot to put the cling sticker in my windshield, so I had to drive b More

by Adrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelsey Miller
Sep 23, 2019 -

St Charles Nissan responded

Adrian, thank you for the feedback and compliments! We're sorry about the cling sticker- we'll be sure to use this as an opportunity to improve. We look forward to your next visit!

September 15, 2019

Great service!!! Annette was very helpful in taking care of me and as usual, so was St. Charles Nissan. I will continue to use St. Charles Nissan for all my future au More

by Frank & Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier, Jeff Maaske, Annette Scaturro
Sep 16, 2019 -

St Charles Nissan responded

Frank, thank you for a wonderful review about Annette and our dealership! We're happy to have earned your loyalty and look forward to seeing you at your next service visit. If you ever need anything else, please don't hesitate to give us a call! See you soon! Always at your service, St. Charles Nissan

September 12, 2019

prompt efficient service From check-in to completion everyone was courteous, friendly and efficient. I am sorry I do not remember the service advisors name, however, she was More

by bbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelsey Miller
Sep 12, 2019 -

St Charles Nissan responded

Thank you for the 5-star review and wonderful compliments about our service team! We strive to give each customer exceptional service and we're happy to hear we could do this for you. We'll be sure to pass along your kind words to your service advisor. If you need anything else, please don't hesitate to give us a call!

September 11, 2019

Very Satisfying I have used this dealership since purchasing the car. I am very pleased with their service and have the car serviced no where else. I tell everyone More

by fitz1871
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am sorry I am not sure. But very nice girl at check out., Jeff Maaske
Sep 11, 2019 -

St Charles Nissan responded

Thank you so much for your kind words and stellar review! We are delighted to hear you enjoy your service experiences here and are thrilled to have earned your loyalty! If there is anything else we can do throughout your vehicle ownership in service or sales, please don't hesitate to give us a call. We look forward to seeing you at your next service visit!

September 07, 2019

Oil Change 9/6/19 went in for an oil change, car wash, vacuum and license plate adjustment. Took 2 hours made me late for my appointment and left with just an oi More

by nursingkd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
New hire
Sep 09, 2019 -

St Charles Nissan responded

We are very sorry to hear your service experience was less than exceptional and we'd like to know more. Please reach out to our service manager, Jeff Maaske, at 636.441.4481 so we can assist you further. We would love to turn this visit around for you! Thank you. Always at your service, St. Charles Nissan

August 28, 2019

Outstanding service by service department I have been using the service department for out two Nissans. I received nothing but outstanding service. They did not try to sell you any addition More

by Mike7712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Romero, Clint Johnson
Aug 29, 2019 -

St Charles Nissan responded

Thank you for your wonderful feedback about our service department! We'll be sure to pass along your kind words to the service advisors. We look forward to seeing you at your next service visit!

2
...