St Cloud Toyota

I have been coming to your dealership for almost 6 years, and have always appreciated the friendly staff and the help and service they provide. A big shout out to Rick Knettel, who went above and beyond in g and have always appreciated the friendly staff and the help and service they provide. A big shout out to Rick Knettel, who went above and beyond in getting me the car I wanted, even during this time of shortages. I have loved my experience with St. Cloud Toyota. You are a great team. More

Very knowledgeable and friendly staff. Had the vehicle we were looking for on the lot. we were looking for on the lot. More

I had gone to get an oil change for my Camry. The service department informed me that I was also due for a tire rotation and performed both services without any charge as I had bought a new used car from the department informed me that I was also due for a tire rotation and performed both services without any charge as I had bought a new used car from them (I had forgotten that these services were free for a time on recently purchased vehicles). The service was fast and efficient (and with a free car wash!) and I really appreciate their professionalism. More

I was in and out very quickly for my regular maintenance visit. The waiting area was pleasant and stocked with delicious coffee. visit. The waiting area was pleasant and stocked with delicious coffee. More

Pleasant atmosphere, clean. All the staff were great and respectful. All questions answered. Good to see a woman of color on the team, very important for business to see representation of women in a dominan respectful. All questions answered. Good to see a woman of color on the team, very important for business to see representation of women in a dominant male business. Overall total satisfaction with my experience. I will only bring my Prius to you folks to work on her and keep the records of her as well. Thank you so much. Kathy Maloney More

Rob Brink walked me through all the bells and whistles of my 2021 Toyota Sienna like he'd been driving one for years. Appreciated all the calls during the long wait for the vehicle to arrive, since I had to my 2021 Toyota Sienna like he'd been driving one for years. Appreciated all the calls during the long wait for the vehicle to arrive, since I had to order it. More

Every one was very helpful when I brought in my car for an routine oil change. an routine oil change. More

Rob Brink was the best auto dealer I have ever worked with. I could not have been more happy with my experience. with. I could not have been more happy with my experience. More

Nate was a pleasure to work with, and the financing department was great! Highly recommend! I've purchased or leased multiple vehicles through St. Cloud Toyota and am looking forward to doing more busi department was great! Highly recommend! I've purchased or leased multiple vehicles through St. Cloud Toyota and am looking forward to doing more business. They offered a great price for my trade-in, and it couldn't have gone better! More

I spent Four hours on Tuesday waiting for four new tires to be applied on my Prius. I followed the process on your board and when in red my Paperwork was in progress then an hour later my name is dropped do to be applied on my Prius. I followed the process on your board and when in red my Paperwork was in progress then an hour later my name is dropped down on the board and it’s now in black letter paperwork in process. I saw people come and go and there I sat. I finally asked one of the service reps that came walking by “What’s the hold up?” It seems Rob wasn’t at his desk all morning BUT his clients paperwork was placed on his desk and their mine sat! When I did get called in the agent tried to say the service was just completed no so it was a hot day and when I did get to my car it was obvious it was sitting for awhile. I was given a free oil change my next visit but seriously why the break in communications and if Rob had an emergency why didn’t someone take over it did not apppear all the other service workers were too busy to not help out. Maybe there’s a good explanation I was just given the run around and told them so. Of course I’ll be back I drive three hours one way for service that speaks for itself but this should not be a reoccurring incident in your service representatives department. More