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St Cloud Toyota

Waite Park, MN

4.6
5,520 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,520 reviews

July 24, 2022

All the people I interacted with were helpful, my salesman Rob took his time to explain the features of the new van I purchased, he never appeared to be in a hurry More

by SHIRLEYLUTGEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

July 24, 2022

Thanks Rob! These are words that are needed to get to fifteen words, the minimum. More

by scott.dutcher72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 24, 2022

We came back to St Cloud Toyota from Woodbury because we like dealing with Rick! So far we’re really enjoying our new Venza! Get lots of compliments on it! Still learning all of the electronics! Love th More

by llaalderks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers’ lives.

July 24, 2022

Gage was fantastic. I just wish dealerships would find a way to make money other than the extended warranty and gap insurance. More

by daniellang42
Recommend Dealer
Yes
Employees Worked With
Alex Darsow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage Falkenborg
Jul 25, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 24, 2022

Clean, bright atmosphere with a welcoming team who are courteous and friendly. Highly recommend dealership! More

by Kris N
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Darsow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 24, 2022

Wonderful service Thank good you for finding the great fit for me! Excited to share my experience with Toyota with family and friends More

by botellodeana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

July 24, 2022

Excellence experience and amazing customer service and very friendly helpful staff who go out of their way to meet individual needs! More

by jolinejacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alem Sanchez
Jul 25, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 23, 2022

Brought my car in for an oil change at 8 am and dropped the keys off in the dropbox the night before. . Called the dealership at 1:30 PM asking if the car was done. Went to pick up the car at 3 pm only to More

by Brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Gable
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. Our service manager, Ben Becker, spoke with you on Friday and will reach out to you again today. Your drop envelope got stuck in the top of the drop box. We completed the service and performed it at no charge. Please let us know if there's anything else we can do for you. Sorry for the inconvenience.

July 22, 2022

I have a very complicated vehicle! ! I keep getting a message that I need an oil change that has already been done. So I asked them to clear that message! They did not do It --so I am g More

by CCeilola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamrarai Schouveller
Jul 28, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

Jul 28, 2022 -

CCeilola responded

last week I was up at st. cloud toyota for service. I asked for someone to clear the message telling me that I was due for an oil change that I already had. I was also told that I would receive a car wash & both times it never happened.

Jul 28, 2022 -

St Cloud Toyota responded

Good afternoon. Our service manager has been in contact with you to walk you through clearing the maintenance message on your vehicle. We apologize we were unable to give a car wash since it was being repaired. Please stop by whenever convenient to receive your car wash.

July 21, 2022

everyone very professional. Waiting area very clean and comfortable. Work was completed in a timely manner. More

by JMDEHMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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